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Matamoros car rental reviews and directory
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Matamoros
4177 Expressway 83
+1 956 548 2224
700 Amelia Earhart Drive
+1 956 574 9612
- 8.2
- 8.4
- 8.2
- 8.4
- 8.7
Recent reviews
5.2 Okay
Mar 24 2017
Work on your customer service
Pros: Drop off was quick and easy
Cons: I was not very satisfied with the customer service that I received picking up the vehicle. The gentleman did not seem like he wanted to help me out. His appearance wasn't sloppy. When I reserved the vehicle online I had wanted a sedan instead I got a truck. I asked the gentleman if he had any other vehicles, without offering any other options he just told me, no. After checking the vehicle he then had me sign the agreement and before getting in the vehicle he told me, "oh yeah it's almost on E so you'll need to put gas in it." Extremely inconvenient to deal with it. Was not satisfied with he service in the least bit and will not be renting from them again.
10.0 Excellent
Apr 23 2017
Better Than Great
Pros: The whole experience of renting from Enterprise out of the Brownsville Airport was outstanding. The customer service was beyond compare.
8.0 Excellent
Oct 26 2015
Cons: The truck was not 4x4
10.0 Excellent
May 5 2016
Always great
Pros: The customer service at BRO is always wonderful. The vehicle was nice and new.
10.0 Excellent
Aug 26 2016
Pros: Good people to work with suggested an upgrade and I went with it
Cons: Nothing
10.0 Excellent
Sep 14 2016
Pros: Free upgrade for a Chyrsler 300 was given to us.
10.0 Excellent
Mar 21 2017
Excellent service!!!
Pros: I got to the booth and greeted by Isis Treviño
Great person and service
Explained everything on the dot and checked
Me out very fast.
On my return day
The manager Jose Ramos did
Everything with the up most professionalism
Over all I do plan on future trips and this
Is MY TO GO LOCATION
2.4 Mediocre
May 27 2017
Bad experience -
Pros: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...
Cons: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .
10.0 Excellent
Jul 3 2017
Pros: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.
National
National reviews
Car rental locations
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National
Locations in Matamoros
700 Amelia Earhart Drive
+1 956 550 0354
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
Jan 10 2017
Awesome staff, very helpful
Pros: Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.
10.0 Excellent
Jan 30 2017
Road trip
Pros: New comfortable ride
The front window fogged up and we couldn't see often
Something was wrong with the front window and defrost
Otherwise we had a great time and your people were really nice and even gave us follow up calls
10.0 Excellent
May 3 2017
Great experience
Pros: Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter.
Clean, new, and comfortable.
Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Matamoros
700 South Minnesota
+1 956 546 5119
- 2.0
- 2.0
- 2.0
- 2.0
- 2.0
Recent reviews
2.0 Mediocre
Mar 6 2017
Closed
Pros: Arrived as scheduled to find rental office closed
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Matamoros
4345 N Expressway 77/83 St350
+1 956 350 2840
4345 N Expwy 77-83 Ste 350
9563502840
700 S. Minnesota Avenue
+1 956 542 7466
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
Mar 18 2017
Vacation in Brownsville
Pros: The ocean view in South Padre
Cons: I did not know it was the beginning of spring break.
Car rental locations
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Ace
Locations in Matamoros
Aeropuerto Intl de Matamoros
+52 868 819 3588
Car rental locations
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Dollar
Locations in Matamoros
4345 North Expressway 77-83
(956) 787-6870
Car rental locations
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Thrifty
Locations in Matamoros
4345 N Expwy 77-83
(956) 787-6870
14 travelers who rented a car in Matamoros gave the car agency they used an average rating of 8.4