Pros: The only issue was that the final rent price is very expensive. Rest, was perfect.
Cons: The price, especially the insurance price.
Sep 1 2016
Decent car option in Geneva
Pros: Car was in clean, bee-like condition.
Cons: Pick up service was notably weak. The representative just left me for 20 min w/o warning to help her other clients. I made a note on this and no staff apologized.
Jan 10 2017
Excellent car! Completely incorrect price when acc
Pros: The car was excellent. The AWD was helpful when driving in the mountains, the size was exactly what I had selected and hoped for, and the vehicle was clean and well-equipped.
Cons: The final price ended up being nearly $100 more than the quote price (which included "Taxes, Fees and Surcharges"). When pressed for an explanation at the Dropoff, the employee simply said "Well that's what it is, they are extra fees" and could not explain what they were for, why they were not included, nor provide any recourse for further information. It was completely unacceptable.
Mar 3 2017
It all worked outtac
Pros: Everything worked out in the end. The car itself was terrific.
Cons: Communication - its not obvious or easy to contact them
Mar 7 2017
RAS pour le véhicule, service à déploer
Pros: Propreté du véhicule
Station service à proximité
Cons: J'ai réservé le véhicule à mon nom. Un ami a pu récupérer le véhicule avant que j'arrive, sans mon permis de conduire, en mettant le sien et sa carte de crédit... Qui serait alors responsable ? Le réservataire, le propriétaire du permis ou celui de la carte ?
Aucun effort pour expliquer le système de rachat de franchise, ils préfèrent qu'on rapidement et donc sans.
Dans l'ensemble le personnel est assez désagréable...
Le tarif annoncé sur le site est sans tax, sans licence...
May 21 2017
Pros: We reserved a vehicle and they gave us a vehicle
Cons: We reserved a Jeep and we got a tiny car. They also claimed the car was brand new and had no damage but it had 10k km and damage to the hood and one of the rims
Feb 5 2018
Hidden charges, Rude Service
Pros: Great, new rental car
Cons: Attendant was extremely rude, impatient and didn't want to explain how things work in a foreign country.
Feb 1 2017
A lot of line to pick up!
Pros: Good price.
Feb 4 2017
Pros: Nice car for reasonable value
Cons: They sold me some kind of insurance for ~$100 (I do not even know what it was) despite my request to decline all insurance options
Feb 1 2018
Cons: Suv or equivalent was rented... we got a mazda cx3... not exactly SUV material...
Cons: They didnt give me the car we ordered and we could not fit.
They told me to rent another car for $1000
Jan 28 2017
Pros: Amazing client service and no hidden charges, the best
Mar 5 2017
Challenges when collecting the rental car.
Cons: The rental company didn't accept visa debit card.
The rental was actually done by hertz. And from my experience hertz is very ridge and not friendly. I who'd prefer to know these things in advance.