Warwick Car Rentals

Cons: Service was a little slow, but very considerate.

Cons: Airport pick up system is very confusing and took an additional 30 minutes.

Cons: You have to make it very clear that debit cards are not accepted for payment.

Cons: My specified pick up time: 1 am. That was an option. When I arrived at the counter in the Providence Airport, there was a line of all Alamo customers and no staff. The cleaning crew said they had left at 12:30. When I called the 1800 number, the condescending male voice explained that the counter closes at 1 am. So it was my fault I was late. And like I said, I was not the only one they left stranded.

Cons: There were no negatives to this rental.

Cons: We got rear ended on 95 North between Washington D.C. and Baltimore on our way back to Rhode Island. We called Alamo and let them know that we had been hit by another car and asked what they would like us to do since our car was disabled. I let the agent at the call center know that I had not purchased the additional insurance. She assured us that she would still be sending a tow truck to tow the car and give us a ride to the nearest Alamo. She told us the tow would be there in thirty minutes. Forty minutes later, we called the tow company to find out where they were and they told us that Alamo had not paid them, had cancelled the tow and that they had not dispatched anyone to come help us. We called Alamo again. They had no idea what had happened and told us another tow truck would be there in 45 minutes. 55 minutes later we called the tow company again (which we were given the incorrect number for) and they told us that they went where Alamo told them to and no one was there. They had the wrong location even though we were VERY clear as to where we were stranded. He said it would be another 45 minutes until he could get to us. FINALLY after THREE hours past when the first tow truck should have arrived, someone came to tow us. He was not aware that he was going to have to give us a ride (because no one from Alamo had let him know prior) and he barely had room for us. We arrive to the nearest Alamo SIX HOURS after getting rear ended, and I was hoping for some sympathy after the TERRIBLE customer service we had endured. We had been sitting on the side of a very busy highway for 5 hours total. The car was completely disabled. We couldn't move it, and we couldn't get out of the car as it was heavily raining. Twice we almost got hit by people swerving off the road in the rain. After all of this, when I thought maybe it was going to be done with, we get to Alamo and the agent at the counter tells me that because we did not purchase the additional insurance, no one should have come for us anyways. Totally negating everything we had been through. Especially after an Alamo employee told us we needed to wait there for the tow truck to come. The Alamo staff at the BWI airport was extremely unorganized. We luckily were able to exchange the car, but only after they told us we are probably going to be billed for the tow. That would have been nice to know six hours earlier, because we could have called our own tow truck and waiting the usual hour or two and gotten out of there. But NO. We had to get a hotel and make the trip the next day. This was the WORST possible rental experience we could have had. I will be warning anyone and everyone I know not to rent from Alamo if venturing away from the Warwick location, because I know if we would have been local at least Jason would have helped us out. TERRIBLE EXPERIENCE.

Cons: The car was not the equal to the one we thought we were getting -- a little lower level. NO shuttle service to the airport, perhaps because they have an airport office. Traffic at rush hour!

Cons: Nothing.

Cons: Nothing

Cons: By picking up the car at the airport, I had to pay another $70 in airport taxes. This was not clear during reservation.

Cons: We paid $72.00 when we originally rented a car on line with another $12.00 to be paid at pick up. On my reservation it clearly stated I would pick up at 6:00 PM. When I arrived at my destination I was told the HERTZ place I had rented from was closed- they closed at 6 and it was now 6:10. In the Providence airport there are signs and recordings telling you over and over ALL car rentals are now at the link station( where the trains are). In the end my rental at Hertz was just about $100.00 more than the price on my reservation! Am I displeased? You bet I am. I feel completely ripped off!!

Cons: The car was okay, but not the quality I usually get. It had over 20K miles, maybe I'm spoiled but I've never rented one over 5K. This car rode like it was hard driven; shuddered when idling like it was about to stall and the pesky 'change oil' light came on halfway through the week, so we could not see some of the dashboard message center. The oil change sticker in the window showed it was a couple thousand miles past due. The savings benefit definitely outweigh the car issues.

Cons: None

Cons: Stench of cigarette smoke for a whole week. Also we had no idea this Hertz office wasn't in the airport--I assumed It was!!! Had to pay for a private taxi to go off airport grounds to get to the rental office in Warwick! I did sabe money, but This wasn't what I thought I paid for.

Cons: Budget would not allow me to rent the car because I did not have a major credit card. I walked next door and rented one from another agency.

Cons: No one was there at the car when we picked it up. The keys were in the door. I would have preferred someone going over the vehicles operation details briefly because each car is a little different.

Cons: A little too expensive

Cons: Passenger side tweeter made a loud hissing/humming sound even when car turned off! Very bizarre and off putting. Glad it was a very short rental. Otherwise great experience.

Cons: When I picked up the rental suv, there was an empty can on the backseat floor. Also, because I was taking care of my failing Mother I could not return the vehicle to the Warwick RI agent. When I took it to the Worcester, MA agent I was informed there will be an Additional charge of $200.00.. After speaking to customer service they gave me a $75.00 discount.. Due to the fact that I could not leave my Mothers side for 3 hours to return the suv I thought the charge was excessive and should have been waived totally..

Cons: Waited for car to go through car wash...10 minutes

Cons: GPS was inaccurate and would not dim at night making it hard to see out front window. GPS would not bring up addresses i knew were correct

Cons: That Agent Orange is allowed to speak on my behalf to the rest of the world.

Cons: Thrifty did everything they could to make sure that I couldn't get a car rental. I was told over the phone by the 1-800 number that I could use someone else's credit card over the phone and when I walked there they told me I couldn't. Every which way I tried to get a car rental, and they didn't let me have one. I had to scramble to find a different car rental place last minute, which luckily I found. I am beyond angry and will never rent a car from them again.

Cons: Considering Thrifty as an option

Cons: I had reservation at PVD -- found out it upon arrival at PVD Thrifty counter, it was Thrifty at Warwick, not quite the same. Thrifty at PVD counter said my supposed fee was for Warwick, but Warwick did not have my size car anyway, and I would be coming back to PVD anyway. So I was forced to rent at PVD, which had extra taxes of another $65. Found out this was common problem at PVD. DECEPTIVE ADVERTISING!!! I BLAME KAYAK OR PRICELINE FOR THE DECEPTION!!!!! IN THE FUTURE, I WILL TRY TO AVOID KAYAK OR PRICELINE. I rent cars and hotels a lot, and will AVOID the KAYAK AND PRICELINE IN THE FUTURE!!!!

Cons: 1. Car smelled like an ashtray. I had to buy a can of lysol spray. 2. Dirty seats and carpet 3. We were still charged airport tax even though rental bulding was not at the airport.

Cons: Walking half mile from the baggage claim to the rental counter , waiting in line for 30 minutes because only 2 agents on duty. Then having to go 2 stories up to the garage on an escalator with 4 suitcases because the elevator is broken and having 1 car to pick from. Between the airport setup and the rental agency and Kayak a very bad experience

Cons: They convinced me to buy a full tank of gas upfront at 1.98 per gallon at ck in desk and said whatever I didn't use, I would be reimbursed for. When I returned car, even though I only used 1/8 of a tank, they charged me for a 1/2 tank. Trickery. I don't appreciate at all! Because of this, I will never recommend this company unless they reimburse me what is owed to me! There is a check out point in garage upon driving out where an attendant very quickly assesses any damage to car...I wanted to get out and look at car as well to make sure he and I were on the same page...he kept yelling at me to hurry & get back in car, that he had already marked up paper, where damage was. There were 2 cars behind me that needed to be checked out, as well, so he was trying to rush me. Also, they gave me no directions on how and where to return car...only an exit #. There are 2 completely separate parking garages at Providence Airport on opposite sides of the highway. I followed the first sign at airport that said garage and found myself in the wrong one! I had to back track, talk to unfriendly cashier and get her directions, which were clear as mud. Getting to the correct garage was no piece of cake and added extra stress. My rental car experience with Payless was not good!

Cons: When we dropped our car off, we had to leave our car out in the parking garage, then come in to the counter in the airport to check out. There was no one at the counter when we got there and a customer ahead of us had been waiting 15 minutes for someone. They sent someone to go find the customer service representative employee and he finally came. We were in a hurry to catch our flight, so it was quite stressful to just sit there and wait. The signs for drop off were confusing and there wasn't anyone there to tell us what to do.

Cons: They didn't have any cars left except two pickup trucks. TheY overbooked themselves. I had to cancel and rebook wit Budget.

Cons: The car smelled a bit of cigarette smoke.

Cons: NONE.

Cons: Online in Kayak it said 4 person car, when I went to enterprise i had to upgrade so we would fit. They didnt have any car variety.

Cons: I wish I could choose my vehicle

Cons: Employee tried to upsell me with a better car for onlyv$19 more. Car rental return place should be specified by national - not their fault, but it was nearly impossible to find. Luckily there was a gas station open at 2 AM that I could ask where to return a rental car too. It was not at all clearly marked at the airport.

Cons: Further, the cost of the one-way rental from Providence was almost criminal ($300.00+ US).