Cons: We weren't told the office closed at noon and when we got there it was and we were unable to get our car. We called the 800 number but we're told there was nothing they could do to help us. We ended up renting from Avis who were very helpful but more expensive. Very bad communication. We were under Un the impression the car wouldn't be ready until noon
Sep 28 2016
Excellent - much better price than booking directl
Pros: Quick - car ready service was amazing- even dropped me off after I dropped off the car - I would use them again
Cons: Nothing - everything was excellent
Jun 11 2017
Drop off location was closed
Cons: I had made arrangements to drop off the vehicle at a different location from where I rented it but when I got there at the arranged time it was closed. No one told me that it would be closed!