Hertz cars without cruise control & no working cigarette port for my g
Pros: Counter service, great people, the guy out front cleaning the cars was very friendly-- wonderful experience. Counter staff great!
Cons: The car did not have cruise control, this is ridiculous and the fleet team at Hertz should be embarrassed. Also the cigarette lighter port did not work so I couldn't use my Garmin.
Jun 20 2017
Pros: Friendly, easy to work with, helpful
Aug 9 2016
dirty interior with food crumbs in the seat and co
Pros: Nice car. Courteous Hertz rep and very quick check-in
Cons: not clean
Mar 1 2017
Pros: The pick up and drop off was easy and stress free.
Cons: I had asked for a mini van and when I went to pick it up they didn't have one and gave me a Ford Expedition that was 4 wheel drive. Which for horrible gas miliage and was so top heave once I got my family in there I had asked for a mini van for a reason. Not an SUV.
Pros: We were able to rent exactly what we wanted very close to us. Loved the communication which was all via email including the contract and the invoice. Was able to drop off after hours on a Sunday and had a call on Monday to confirm that everything was fine and to give me the total invoice amount for my approval.
Cons: Inside window needed cleaning.
8 travelers who rented a car in Ottumwa gave the car agency they used an average rating of 7.0