Pros: Ease of return, helpfulness of the staff, friendly customer service
Jun 12 2017
Aug 14 2017
Enterprise scores big
Pros: We were able to rent exactly what we wanted very close to us. Loved the communication which was all via email including the contract and the invoice. Was able to drop off after hours on a Sunday and had a call on Monday to confirm that everything was fine and to give me the total invoice amount for my approval.
dirty interior with food crumbs in the seat and co
Pros: Nice car. Courteous Hertz rep and very quick check-in
Cons: not clean
Mar 1 2017
Pros: The pick up and drop off was easy and stress free.
Cons: I had asked for a mini van and when I went to pick it up they didn't have one and gave me a Ford Expedition that was 4 wheel drive. Which for horrible gas miliage and was so top heave once I got my family in there I had asked for a mini van for a reason. Not an SUV.
Aug 2 2017
Pros: nissan sentra, nice riding, fuel efficent.
Cons: car had pet hair ion seats.
9 travelers who rented a car in Ottumwa gave the car agency they used an average rating of 7.2