Rio Grande car rental information
| Pick-up location | Rio Grande |
|---|---|
| Car types | Full-size SUV |
| Rental locations | 3 |
| Airport locations | 0 |
| Popular agencies | Enterprise |
Cheap car rentals in Rio Grande
| Full-size SUV | $91/day |
Top tips for renting a car in Rio Grande
- 25% of our users found rental cars in Rio Grande for $42 or less
- Book your rental car in Rio Grande at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars in Rio Grande are around 13% cheaper than other car types, on average
FAQs about renting a car in Rio Grande
Rio Grande car rental reviews and directory
Enterprise
8.9
Very good
124 reviewsMost popular
Cleanliness
8.8
Comfort
8.9
Pick-up/Drop-off
8.8
Value for money
8.4
3 locations in Rio Grande
from $53/day
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Reviews
8.0 Very good
Jun 2021
Pros:
Pickup and drop off fast and easy. Personnel was friendly.Cons:
Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.10.0 Wonderful
May 2021
Pros:
The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:
The price.10.0 Wonderful
May 2021
Pros:
This place was a little farther away from the airport than expected. Had to take a cab ride there, and they close at 5 pm which I didn’t see originally. The service was great and everything was painless.Cons:
Nothing.10.0 Wonderful
May 2021
Pros:
Yes excellentCons:
Price. Very expensive8.0 Very good
May 2021
Cons:
Free shuttle to airport10.0 Wonderful
Apr 2021
Pros:
The service in Puerto Rico was excellent as well as and the organization at the airport for dropping the car.Cons:
In my case everything was excellent.Payless
6.5
Okay
362 reviewsBest rated
Cleanliness
6.8
Comfort
6.9
Pick-up/Drop-off
6.3
Value for money
6.3
One location in Rio Grande
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Reviews
6.0 Okay
Mar 2023
1.9 Poor
Jun 2021
2.0 Poor
Apr 2021
Cons:
The rental agency was closed during the time that we had selected to pick up the car and had cancelled our reservation by the next morning.5.6 Fair
Mar 2020
Pros:
PriceCons:
Had to get a $15 cab ride because their shuttle operation. Was not in service. I tried to modify my rental and they did not answer the phone, I dropped off the car and they were not open during their posted hours. Their website said they had no cars available when in reality they were closed for business. I simple phone call could have sufficed. They could have had someone to answer phone calls remotely even if they were closed.3.2 Poor
Feb 2020
Pros:
The customer service was extremely four and we truly did not like any part of the interaction with Payless car rental.Cons:
The customer service representative was extremely rude. We waited literally an hour and a half in line because every customer was taking about a half an hour to process. We were asked to present our entire car insurance policy to the representative in order to rent the car. No one brings their entire insurance policy with them, and they required it which was why the line took so long. I finally had to call my car insurance back in the states and have them send me my entire plan so that I could show the representative. They also forced us to buy a tollway pass for 60 extra dollars because they lied and said that we couldn’t pay with cash to get through the tolls. Worst car rental service I have ever experienced.3.6 Poor
Feb 2020
Cons:
We were given an estimate of around $90 for our rental and then charged an additional $100 in hidden fees at the counter. It is what they call the “bait and switch” and it felt unquestionably criminal; we are pursuing legal means to recover the double charges!Routes Car & Truck Rentals
3.8
Poor
302 reviewsCheapest deal
Cleanliness
4.6
Comfort
4.5
Pick-up/Drop-off
3.6
Value for money
3.8
One location in Rio Grande
from $39/day
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1.9 Poor
Jun 2021
1.9 Poor
Jun 2021
10.0 Wonderful
Jun 2021
2.0 Poor
Jun 2021
Pros:
Guys please, I don't write reviews a lot but I had to for this company. PLEASE AVOID AT ALL COSTS!Cons:
There were cockroaches in the vents of our car! We Put on the heat and all of a sudden they all came crawling out!2.0 Poor
May 2021
Pros:
I enjoyed the shuttle drivers that picked me up and dropped me off at the airport. They were very friendly and helpful. The man that helps you check in once you get to the facility was also very helpful and nice. The car was clean and drove well, but it was given to me with half a tank of gas and the check engine light was on.Cons:
The rest of my experience with this company felt like a scam. I booked an economy vehicle for 5 days for a total of $320, and I have been charged $753 because of hidden fees and their refusal to release the $250 hold on my card. The woman who assisted me, Jennys Vicente, was very unfriendly from the time I reached the desk to the time I returned the vehicle and spoke to her again about my concerns and questions 5 days later. I was not allowed to use my own insurance to cover the vehicle, despite having full coverage insurance, and bringing proof of my coverage. Jennys told me that my vehicle had to be within 5 years in age of their 2020 Hyundai Accent. I have never heard that in my life, especially in America, and I have been renting cars inside and outside the US for some time now. I was charge $15 a day for insurance. Then I was charged $9 a day for an E-Z pass to go through tolls I did not use, but they don't tell you that there is a toll on the Carolina road to get to San Juan from their facility. That's a scam, especially if I have to leave and return the car to this facility, and if you don't get the E-Z pass you get fined a hefty amount for not getting the package. But why would someone be charged $9 a day for an E-Z pass they aren't using?!? I brought up this concern with Jennys when I returned the car, and asked for a refund for the E-Z pass charge. She said she couldn't authorize that because I used the road right in front of the facility to leave Carolina and go to San Juan. She specifically told me before I received the vehicle that if you're only staying in San Juan, you don't need the E-Z pass. After continuously expressing the unfairness of tthe charge and how it was unnecessary, she told me that she would put a note on file for her manager to contact me concerning the charge and gave me an updated receipt that reflected the $250 hold being refunded. It is now a week since I left PR and returned the car intact and as I received it. I never received a call from anyone about the E-Z pass charge and I still have a $250 hold on my card. $753 for a 2020 Hyundai Accent for 5 days!!! A scam!!! I had to contact them about these issues, and I am getting the run around about getting my $250 back and my concerns regarding the E-Z pass. DO NOT RENT FROM THIS COMPANY!!! THEY ARE NOT TRUTHFUL. THEY ARE NOT HELPFUL. THEY ONLY CARE ABOUT MONEY!!! Also, if you plan on staying in San Juan, use Uber or rent a car from a more reliable company because it will be cheaper and less of a headache.2.0 Poor
May 2021
Pros:
nothingCons:
It is less than a one star business. If you need to rent a car during business hours it is a disaster. Theres not enough staff, its very disorganized and you have to wait outside in the heat for up to two hours to pick up your rental. I made the mistake of not looking up the place beforehand thinking the discounted price was related to it being out of the airport.-The “free shuttles” don’t come every 15-20 minutes more like 30-40min which is an issue especially if you are trying to catch a flight. The shuttles also did not have properly working ac so you are stuffed in a van with 10-12 other people in hot van. Its about $30 cheaper than getting a rental at the airport and it is DEFINITELY not worth it. From my previous experience traveling to San Juan, I would suggest getting a rental at the airport, the service is efficient and professional.Dollar
4.3
Mediocre
15 reviewsCleanliness
4.6
Comfort
5.0
Pick-up/Drop-off
4.0
Value for money
3.6
2 locations in Rio Grande
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Reviews
2.0 Poor
May 2021
Cons:
Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?2.0 Poor
Dec 2020
Pros:
The person who took care of us when we returned the car was actually nice to us.Cons:
Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.3.6 Poor
Jul 2020
Pros:
Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesCons:
Be honest and learn time management.2.0 Poor
Oct 2019
Cons:
Service6.4 Okay
Feb 2019
Pros:
Jennifer at the Verdanza hotel, second location, was very sweet and helpful.Cons:
Dollar changed my 4pm pickup to 12. Told me I had until 5 to get there and get my car with a $10 late fee. I arrived at 4 and was told my reservation was cancelled and they had no cars. 2 other customers behind us has the same issue.6.0 Okay
Jul 2017
Pros:
Close to the airport, car was clean and in good condition, efficient shuttle to the airport.Cons:
Pick up and drop off process is very slow, not all requirements (insurance and toll tags) are detailed in Kayak. Ended up paying 50 percent more than the quoted price.Avis
No score available yet
One location in Rio Grande
Bella Group LLC
No score available yet
One location in Rio Grande
Rent-A-Wreck
No score available yet
One location in Rio Grande
803 travelers who rented a car in Rio Grande gave the car agency they used an average rating of 5.5
Car rental locations in or near Rio Grande
Good to know
Most popular agency | Enterprise |
|---|---|
Most popular car type | Intermediate |
Average price | $49/day |
Good deal | $42/day |
When to book a rental car in Rio Grande
Average daily price per month
Rental car prices as pick-up date approaches