10.0 ExcellentDec 30 2017
Good customer service and nice car.
4.8 OkaySep 9 2017
Process was easy and staff was pretty friendly.Terrible car condition. Back bumper was totally split from car. It was hanging of and flapping in the wind. Not good for safety, noise, or efficiency.
3.6 MediocreAug 22 2017
Extra chargeCharge you an extra 10 at your inconvenience after you sign off a different amount...want to make that extra buck with no rhyme or reason? Taking my buisness elsewhere.
2.0 MediocreAug 12 2017
Lack of information and waste of timePicking the car and reservation was easy and the customer service woman was awesome, if I had warning on the deposit this would have been an amazing experienceThere was lack of information online about there being a double your cost deposit so I went unprepared and I live 30 min from the nearest pick up. If it would have been posted online that you'll need double your total in a deposit I would have gotten things prepared with my credit card. Ended up not getting the rental and cancelling plans to see family I haven't seen in 7 years.
10.0 ExcellentFeb 27 2017
Great price and people who work for them. She stayed late when our flight was delayed.
4.0 OkayFeb 9 2017
WaitPricePassenger side outside mirror would not adjust. Attendant not at the desk a very long time
3.2 MediocreNov 10 2016
CluelessNot much really other than the location of the desk in the Corpus Christi airportThe rude customer service, inability to work with them to correct mistakes that they made. Some examples include, being told to give the damage sheet to the guard on the way out... there was no guard nor anyone around. I told them I wanted to extend my reservation. I was instructed to call in later with that. When I did, I was told I had to drive 4 hours back to the location I picked up the vehicle in order to change my original reservation. I followed the instructions of the desk attendant at the desk of pick up. I was then told since I cannot drive 8 hours (4 hours each way) out of my way, I would be charged a late fee.
10.0 ExcellentOct 25 2016
Quick derive. Great rate!!
10.0 ExcellentOct 17 2016
GreatEasy in and out car rental. No issues at all!
3.2 MediocreJan 4 2016
Total lack of communicationThe two locations i rented from, San Antonio and Corpus Christi, have zero communication between them. I believe this is the main reason for my having to pay nearly double the estimated rate. When i tried to explain this to the Corpus Christi location, they had no idea or explanation. Truly horrible