Pros: Using Kayak to find a rental car was wonderful. I got an opportunity to compare prices and chose what was Best got my trip. After checking out with the budget car rental, which also a very good experience. I requested a minivan so that I would be able to store my father’s wheel chair. The vehicle that I was given had no truck space. I could not use it and had to cancel the reservation.
Cons: I enjoyed being able to compare cost and purchase what was best for me and my family.
Jan 22 2018
Wonderful experience my first time with Budget!
Pros: I must first start with the service of checking in and out was excellent. Amanda the Budget Representative was courteous, professional, and knowledgeable.
Cons: Seats were disgusting. Smell was absolutely horrid! Finally, the third car was ok. All the dashes were dirty, cup holders, floorboards. I wasn't the only one who complained about filth. I also wasn't told about a $200 deposit held on my card until returned. I usually rent from Dollar and their cars, cloth seats and all, are immaculate.