Inside of the car it smelled like someone had smok
Pros: The car smelled like someone had smoked in it.
Feb 13 2017
Vehicle category (Car type)
Pros: The Ford Focus was a nice car that provided outstanding gas mileage.
Cons: The vehicle was "Specialty Vehicle" that turned out to be a compact car. I was charged the specialty rate. This was not a true savings for me.
Feb 28 2017
Hidden fees and rules not mentioned prior to your
Pros: Once we got past the rules for renting with VISA vs MC vs DEBIT, it was prompt, very fast and easy!
Cons: The insurance provided through the site isn't through Thrifty, they'll try and offer you more when you get there. Also, if you rent with MC there's a $350 automatic hold applied to your card; if you use VISA it's the balance of the rental plus 10% and if you attempt to use DEBIT you MUST have a ticket for a flight (leaving and returning)....
KNOW BEFORE YOU GO AND SAVE YOURSELF TIME + ENERGY
Also finding the rental pickup place was kinda hectic too, and no one really knows much about the layout, lol.
Mar 2 2017
Cons: Pickup date was wrong. Called to correct and the rental rate when way up. I told them other Company's offered better rates. They would not adjust their rates to match, so reservation was canceled.
Mar 22 2017
Excellent Staff and Vehicles
Pros: Staff were extremely pleasant. Had me at my car in under 5 minutes. I had the ability to choose any car from my category and the selection was impressive. Each car was clean and even the windows were spotless.
Cons: The ability to choose any car from my category. I tried every car for comfort much to the chagrin of my spouse.
Apr 24 2017
Pros: Went totally different this time
Cons: They've changed the cars around, the intermediate class is now called mid size and are full of compact cars (Chevy Cruze, Ford Focus) and the prices for them ate ridiculous..
Apr 24 2017
Car had a broken radio
Pros: Fuel economy. Easy to park.
Cons: Car radio didn't work.
Apr 25 2017
Not to Happy when tryING to pickup
Pros: Price, easy dropoff
Cons: Closed when I arrived. I had a red eye fligjt
Cons: Seats were disgusting. Smell was absolutely horrid! Finally, the third car was ok. All the dashes were dirty, cup holders, floorboards. I wasn't the only one who complained about filth. I also wasn't told about a $200 deposit held on my card until returned. I usually rent from Dollar and their cars, cloth seats and all, are immaculate.