Cons: I reserved and prepaid for a car only to find out when I went to pick it up they didn't actually have any cars available. After the stress of trying to find a different option was over I had to call because I never received a refund. I called back over a week later because still nothing. More than 2 weeks and still NO refund-- it was more than $300! Have called several times for an update but I'm told they are "processing the request"
Jul 10 2017
Cons: Reserved a car. Got there and they had ZERO available. Couldn't even offer an alternative. Horrible.
Jul 11 2017
Pros: we got a full size car and it had plenty of room for the four of us with all our luggage. it was clean and very roomy. check in and out was very easy and efficient