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Enterprise
4.0
Okay
15 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
4 locations in Newport
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Reviews
4.0 Okay
Oct 2020
Cons:
Waiting outside before picking the car up and after dropping it off seems like a poor way to do business. I understand that in these times of COVID-19, businesses have had to make changes, but being able to wait inside for a ride seems do able.10.0 Excellent
Jul 2019
Pros:
friendly staff, easy access to vehicle, easy pick up and drop off8.4 Excellent
Aug 2017
Pros:
Car and service were great. I liked the fact that they didn't have time to pick up/drop off so they covered the cost of my uber...very nice.Cons:
Back of the car was very dirty, food every where, sticky soda spills, pretty gross.10.0 Excellent
Jan 2017
Pros:
Excellent - The Enterprise representative was fantastic and extremely helpful. Would definitely use Enterprise again both for myself and my business solely as a result of his professionalism and efficiency.8.0 Excellent
Oct 2016
Pros:
I was happy to find I was getting a Buick Enclave SUV. Great size & look. Patrick was friendly & the process was quick.Cons:
Fuel was practically on empty & Service Engine indicator came on within a day of my rental.7.6 Good
Aug 2016
Cons:
The car was very smoky smelling. Every tim ewe got in it, the odor was annoying. Especially since at checkout we signed a part of the contract that said we would not smoke in the vehicle. Seems it should be presented to us without smoke smell.4 locations in Newport
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6.4 Good
Aug 2019
Pros:
Staff was greatCons:
Did not have the car (category) I ordered. The supposed “upgrade” SUV was a very small and very uncomfortable car. I needed a bigger more spacious car for this reservation.2.0 Mediocre
Aug 2019
Cons:
They canceled my rental while I was on my way to pick it up....they also kept my rental insurance deposit of $33.... can’t be much worse2.8 Mediocre
Jun 2019
Cons:
They could not fulfill my reservation because they didn't have enough cars. They called me 15 minutes before my pick up time to tell me this. It caused a huge inconvenience on my vacation logistics.2.0 Mediocre
Jun 2019
Cons:
They didn’t have any cars and didn’t honor the reservation.10.0 Excellent
Nov 2018
Pros:
The staff is very helpful and friendly.Cons:
The car was not spot clean. The windshield needs wiping from the inside in the vehicles I have rented. I normally take water and vinegar to do the cleaning myself, especially for night driving where the glare of the incoming cars make the marks more apparent.10.0 Excellent
Oct 2018
Pros:
I like the entire staff. Their happy attitude towards me.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Newport
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9.6 Excellent
Dec 2020
Pros:
Aaron is so nice and very professional10.0 Excellent
Dec 2016
Pros:
Excellent car--exactly as ordered. Great reps in RI and NY State--couldn't be better! Thank you8.0 Excellent
Feb 2016
Pros:
Easy rental process online. Check-in at Budget was relatively quick.Cons:
The car I received wasn't in great shape. It smelled like cigarette smoke and was a bit dirty.9.6 Excellent
Dec 2020
Pros:
Aaron is so nice and very professional10.0 Excellent
Dec 2016
Pros:
Excellent car--exactly as ordered. Great reps in RI and NY State--couldn't be better! Thank you8.0 Excellent
Feb 2016
Pros:
Easy rental process online. Check-in at Budget was relatively quick.Cons:
The car I received wasn't in great shape. It smelled like cigarette smoke and was a bit dirty.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Newport