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Sweetwater Car Rentals

Pick-up
Noon
Drop-off
Noon
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Sweetwater car rental reviews and directory

Payless
payless
Car rental reviews:
Okay (5.5, 6 reviews)
Car rental locations in Sweetwater:
1 location
Payless
Locations in Sweetwater
2055 Alcoa Highway
+1 865 983 3446
  • 5.0
  • 6.0
  • 5.7
  • 5.0
  • 6.0
Recent reviews
2.0 Poor
Dec 3 2015
No cars?!?!?
Pros: nothing
Cons: I had a reservation. They simply stated they had no cars when I got there. No apology, no suggestions, nothing, just "no cars".
8.4 Excellent
Nov 30 2015
Got last car!
Pros: Payless said they never received my booking despite fact that I had a receipt and confirmation number. They were able to find me their last car on Thanksgiving morning so it all worked out. They didn't honor my original booking price so it cost me $25 more. Person at counter was very nice and helpful. Don't know where mistake was made!
2.0 Poor
Dec 3 2015
Over sold twice
Pros: Lowest price
Cons: Cars not available since they over sold. This happened twice. If you really need a car don't think it will be there since you reserved it. Reserve only if you want to take chance.
10.0 Excellent
Mar 28 2016
Pros: Was a great experience the representative even stayed late so I could pick up the car after hours.
2.0 Poor
Apr 5 2016
A very surreal exeriance
Pros: Nothing
Cons: I arrived in the middle of the day to the Payless counter, where there was no one present. All other companies had one or two employees present and helping customers. The person that works there returned from a smoke break, and proceeded to tell me that I am two hours late (??). Note that this is a location at an airport, so you would expect people to be delayed. He then told me that they were out of compact cars, but he can "give me a really good deal" for a larger car. I asked them to honor the price and reservation that I made, which is what every company always does. He told me that he can't do that since I was two hours late. I asked for his name, and he told me that "they do not give out names". I noted that employees of real rent-a-car companies wear name tags. Suffice to say, I waked away and rented elsewhere. In short the whole experience was right out of a Seinfeld episode (take vs. hold a reservation).
8.8 Excellent
Jul 6 2016
Pros: Overall, very pleased with the rental. Best price, nice, clean, reliable car.
Cons: Someone from Budget had to come over and check us out upon arrival since no-one was at Payless counter (there was a sign at counter instructing us to go to Budget counter for assistance). Had to go to counter for check-in receipt (returning) since parking garage check-in apparatus was not working.
Enterprise
enterprise
Car rental reviews:
Okay (6.1, 5 reviews)
Car rental locations in Sweetwater:
3 locations
Enterprise
Locations in Sweetwater
12019 Kingston Pike
+1 865 288 7914
610 Congress Pkwy N
+1 423 746 0076
9616 Parkside Dr
+1 865 690 8448
  • 6.0
  • 6.8
  • 6.8
  • 5.6
  • 5.2
Recent reviews
2.0 Poor
Nov 2 2015
Insufficient information
Cons: I had booked a car to take on Vacation. I paid for insurance threw kayaks site. Enterprise told me it was threw a 3rd party and it wouldn't actually cover the car. Still haven't seen my money back on that. After booking online I called to verbalize with enterprise that everything was ok. The man told me I had to have a Kub bill in my name. I explained to him it was in my girlfriends name. He told me she could get the car in her name and for $10 extra a day I could be put on as a second driver. That would have worked out perfectly if when I got there to pick up the car, the man behind the counter told me I had to have a Kub bill in my name as well....Which was not discussed on the phone nor does it make since. I do not own a major credit card due to trying to be responsible by not spending money I dont have. I missed out on my vacation due to Enterprise employees not providing the information needed before the day I needed to leave.
2.0 Poor
Jan 16 2016
Enterprise
Pros: Nothing
10.0 Excellent
Jan 18 2016
Excellent 10.0
Pros: I use this location frequently and they ALWAYS hit it out of the park.
10.0 Excellent
Mar 1 2016
A good deal
Pros: Got exactly the car I needed.
Cons: Slight smell (smoker previously drove the car maybe)
6.4 Good
Jul 4 2016
nice vehicle, confused with everything else
Pros: clean, nice vehicle. nice employees.
Cons: the payment system is super weird. I did a split payment and for some reason the price of everything changed causing my account to get over drafted upon returning it
Budget
budget
Car rental reviews:
Good (6.4, 4 reviews)
Car rental locations in Sweetwater:
2 locations
Budget
Locations in Sweetwater
1320 South Roane Street
865-882-2818
2055 Alcoa Highway
+1 865 342 3220
  • 6.5
  • 7.0
  • 7.0
  • 5.5
  • 6.0
Recent reviews
2.0 Poor
Oct 18 2015
Terrible
Cons: I would like to give no stars for every category but I have to give 1 apparently for the lowest score. Even 1 star is too generous in my book.
10.0 Excellent
Dec 31 2015
Pros: It was excellent
Cons: N/A
6.0 Okay
Jan 4 2016
Meh.
Pros: Was offered a nice car once we finally got one.
Cons: Service staff when picking up the car was nonchalant about the fact that they didn't have a car available for me at the time of my reservation. They said it could be about thirty minutes until they had more cars and didn't apologize. When we were given the go ahead to proceed to the garage where our car was, the gentleman who was doling out keys carried on a lengthy conversation with another gentleman and then said oh you can just go over to the car and leave. Thanks. We rented from Hertz earlier that week and had a much better experience. The person renting to me put me at ease by doing a walk around, checking to make sure my lights worked, helping me adjust my seat, etc.
7.6 Good
Mar 27 2016
Short afternoon car rental
Pros: Ease of renting and returning the car. The car had good gas mileage and room for a compact.
Cons: Everything was fine
Thrifty
avis
Car rental locations in Sweetwater:
1 location
Thrifty
Locations in Sweetwater
2055 Alcoa Hwy
15 travelers who rented a car in Sweetwater gave the car agency they used an average rating of 5.9

Car Rental Locations in Sweetwater

Sweetwater
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