Would you like to save as your currency permanently or for this visit only?
The bottle of champagne I was given for all my troubles. Everything. First room linens were disgusting. All the water came out brown. And the jacuzzi spit out rust and only the lord knows what else. Second room jacuzzi was the same as the first. Couldn't even use it from the dirty water and rushy plumbing.
The whirlpoor tub was so dirty and rusty we couldnt even get in it.... the shower was the same way.... the carpet had stains everywhere and the washcloths definitely needed to be replaced they had a brown tint to them....
Location was easy to get to. The hotel staff did not check on us after the shooting, I consider that poor customer service. Dated hotel room. Tiles not too clean in the bathroom. Lights connected with extension cord and when I went to pull the plug, the whole receptive came out of the wall. There was a shooting at the hotel and the police woke us up to make sure we were ok,
Nothing The lobby looked like a police station with cheesy Valentines Day decorations. The room smelled and the tub was filled with dirt, yes dirt from faucet. I went to call the front desk and the phone was broke. Got to desk and she goes 'checking out?' Yes.
The service at the desk. The receptionist was kind and patient The room was out dated and smelled very old! It may have been cleaned but it didn't appear that way! Very not good! But the receptionist was cool and very kind with me and giving me a refund. I was upset and drove home
Convenience to airport. Pleasant surroundings. Nothing.
The veiw How I asked for early check in told it was a $20 fee .. Check in is at 3pm I asked for 9 am and was ok'd by front desk in advanced .. Got down at 730 am (it's a 5 hour drive) so ya we were beat .. Front desk told us they wouldn't have anything for a couple hours .. Fine .. They allowed us to enjoy breakfast and 1030 I again asked for early check in as we wanted to nap before our day we had planned .. Still no room so we found something to do in the area .. At 1230 we went back and asked for a room still nothing .. Luckily we are pretty laid back people so with out a fuss we went and got ready and brushed out teeth in the truck .. Not ideal being as tired as we were coming from mass . But we made the most of it and enjoyed the Philadelphia zoo .. And finally at 430 we got a room several hours past was told we could check in .. Customer service was extremely poor you could tell know one really cared at all seeing how every time (3-4) I went to the front desk they took my number and said they would call me when the room was ready .. Needless to say I never even got a call so rude. And room service people were everywhere and said 11am was check out ..ridiculous I wouldn't stay again
I was woken up by loud yelling multiple times every night...
Room was clean and comfortable. Staff was friendly and helpful. Due to renovations being made, it was a little confusing finding the hotel office. Worth the trouble, though.
That's what we call spent money for nothing it's a horrible night seems a 1900 building very old and dirty
Clean room No elevator room on third floor donuts were Continental breakfast
Cleanliness of rooms and facility
Excellent value. Friendly staff. Most of facility is closed for renovations. Used by airline personnel for overnight stays. Regular shuttle bus to nearby airport and easy access from airport to downtown Philadelphia. No food outlets within walking distance, although snacks from on-site vending machines are available during renovation. Renovation will not be completed until well into 2011.
Super 8 is an economical franchise, and I stay at several in the country. Never been discouraged. Get what you [pay for.
Friendly staff. Comfortable bed excellent Wifi reception Shower head was crooked, so I had to shower "against the wall". Breakfast was very basic. Not a major big deal.
Did a good job with the renovation. It is much better than similar hotels in the se price range. Breakfast can be better
Staff was welcoming and nice, room was clean and very spacious. It was the cheapest hotel in the Mount Laurel area and I was very happy with the outcome. I would not think twice to choose Super8 again if I ever had to be near the Philly area.
Location Check in was 3 hrs late, the guy at the desk was beyond rude and had no idea what he was doing. Our first room was filthy and the heater didnt work, it was an ice box. When we called the front desk he said it would take 20 minutes to warm up and refusedto give us another rooom. When an hour went by my hhusband went to the front desk bc after calling them again and the guy hung up on him we were furious. He ended up giving us another room. It was smaller and just as unclean. I will never go back norrrecommend it.pay the extra 10bucks and stay at the bbeautiful red roof inn next door. Totally worth it!!!
Don't know< I never made it to the room. Even though I reserved the room online with a credit card, when I got there they told me they couldn't process my reservation due to their credit card machine being out of order and I could only pay cash. So I walked out the door and stayed at Red Roof Inn next door, I suggest you do the same.
Everything. There were drug paraphernalia in the room, including a pot pipe.
Absolutely nothing!!! Smelled terrible. (so bad you can't sleep) Loud noises at night. Hot water took 15 minutes to heat up. Had to check in behind a bullet proof window for the security of the "concierge" Hair in the sink (not mine).
Location The only thing good thing was parking and location, the room was disgusting, felt more like we were staying in a dungeon
Very rude staff calling guest vulgar names downright just nasty people dont stay here. Staff dirty rooms uncomfortable beds would rather stay in a refridgerator box in an alley before staying here
The worst experience as far as my experience with hotels
Nothing. We drove to the address and it was a vacant lot. Everything. Apparently the hotel doesn't exist anymore.
NOTHING! DISGUSTING!!! BEWARE...DO NOT STAY HERE!!!
1st room I was put in was under construction. 2nd room smelled horrible, and was dirty but at 5 am I chose to stay until checkout. We won't be going back no matter the savings.
I really liked the kitchen accommodation. there were squatters sleeping on the second floor. I literally didn't want to carry my wallet and found myself unnerved BC the elevator never worked at night. The maintenance man walked in on me sleeping. Had no ac ALL weekend. Was not offered anther RM.
Nothing! WORST hotel I have ever stayed in EVER. Should be rated as 1/2 star at most never a 2 star. Carpets filthy w 1 stain after another. Furnishings severely dilapidated. Afraid to sleep in stained beds, all 3 slept on top 'cleanest' bed fully clothed.
The only thing I liked was that the staff was willing to give me a refund so that I could find another hotel. I did not want my children to sleep there. Very Disappointing experience - the room was dingy and old, reeked of smoke and had an ashtray (despite being repeatedly told it was non-smoking). Table hadn't been cleaned, no fridge as promised, no remote for TV. It's a live-in type hotel. Did not stay.
I left the room one hour later because I couldn't sleep due to the mildew smell ! End up going to emergency room with a respiratory issues but there were nobody in the office and I did my check in didn't even when inside the room and arrived back at 11 pm Dirty
Good place to stay outside Philly. Good value for the money. Had a herd of elephants above us and it got noisy at 3am, not good.
My first 3-day stay here a week ago, I had a nice room. It was clean, quiet, and pleasant overall. I'm pretty easy to please. I liked the laminate floors. Throw rugs would be nice, but the laminate seems cleaner than carpet. I came back this week for another 3-day stay and it was horrible. Non-smoking room reeked of cig smoke, paper-thin walls made our night disruptive and bizarre as people were loud and strange in nearby rooms. Worst of all, no heat! Froze our butts off! The guy tried to fix it, didn't work. No sleep. They didn't answer the desk phone all morning and then refused to refund my money at 7am when I told them what a terrible night we had. Desk people don't speak English well. Terrible!
Nothing Room dirty, not safe environment, not breskfast, right next to a busy road so it is noisy. Far from the city.
The person at the front office was very friendly; great attitude They need to focus more attention on cleaning; low budget does not mean that cleaning shouldn't be paramount
Nothing.. It was the worst hotel I've ever been to. The bathrooms were not clean. The room in general was not clean. The wash clothes and towels had stains on them and the sink was dirty.
One of the cheaper ones close to Philly. Would not stay again. Not even the right size sheets for the king bed. Toilet felt like it would break when I sat on it.
fridge and microwave old and carpet wasn't clean, it needs upgrade