Chester Hotels

Clean the bathroom and carpeting and wash the sheets.

OK for quick stay. Bad neighborhood No where to go within walking distance Cheap towels Crappy breakfast

Nothing Run down

First off, the hotel itself did not look that bad from the lobby. Once you walk in the room it is disgusting all the tiles on the ceiling are water marked the wall paper is peeling and the bed looked crusty and old. The safety of the place wasn't that great either. I immediately went down stairs and told the front desk of my displeasure. They told me they can't refund my money but give me another room. Me and my girlfriend decided to give it a try but ultimately it was just as bad. The smell of this hotel was also disgusting as well. I immediately left without a refund, when I contacted kayak about some type of refund they told me they would give the hotel a call and it turns out they do not answer your call. Been trying Wyndham corporate for days now and still no answer. It is unbelievable how this place is even open. Thank god for the red roof plus down the street.Do yourself a favor do not stay here.

Not much.... Very difficult to find the hotel on a rainy, dark night like we experienced. Located close to a seedy part of town. Hallways and rooms had carpeting separating from walls, and bathroom had tiles missing and loose. I wouldn't recommend this hotel to anyone.

Staff so rude. Since arrived to the airport I called for shuttle, waited for 30 minutes, the driver (Kyle) was so rude, no manners, no polite, no even good morning, was the more rude person I never meet. When I tried to check in I knew I was early, bu the FD agent Renee was also the most rude person, she never let me talk and directly told me that i have to pay 50 dollar to check in early, I asked her for the name of the manger and she gave the name on a piece of news paper and she told me that she can write the manager last name because was to long. Her attitude was complete out of the standard. Being HR Director for more than 8 years of Hilton;s hotel brands these employees need a training and understand what is customer service skills. They don't have at all. I called later to ask for a menu to buy a food, I can't believe she never mentioned to me that was a restaurant at the hotel, don't even mentioned (sell) her own restaurant, I bought the more horrible food because Renee didn't have the skill to treat and/or inform a guest properly. I expected reasonable treatment nothing else, but was the most horrible experience I had. Was no representation from the Brands either for the management company what is one of the most respectful company. So sad But I would never go back to that property, and either recommend, I have a group of people going soon for a wedding to Philly but will be so embarrass to recommend that hotel.

Hi my name is Matthew and i'd like to share a HORRIFIC experience i had at one of your hotels. So i specifically stayed in the Wyndham Hotel garden Philadelphia airport. Specifically myself and 4 others booked 2 rooms for the Rock Alliegence festival occuring in Chester PA. I arrived at the Hotel at about 10 30 to 11 am and attempted to check in. Was told that i cannot check in till 3pm due to rooms not being clean. I was understanding of course but mentioned that i would be at a concert and would not return till later that night. I was told my room would be waiting for me. So i hung around the hotel till the uber arrived to take me to the concert. I started talking with others and they had mentioned that there reservations were cancelled due to an overbooking. Upon hearing that i double checked my reservation to which the woman behind the counter stated that everything was confirmed and not to worry. Okay so fast foward to 11 30pm when i return to the hotel and attempt to check in and told that my reservation was cancelled. I received no phone call no email nothing! Was made to feel as though it was my fault when i had no idea. I asked to speak to a manager and was told "wait a minute" waited about 15 mins and was told to go to the other computer. I was handed a piece of paper to call expidea and work it out with them as they cancelled it. I attempted to state that i was told earlier in the morning that my reservation was confirmed. Was brushed off and was told "There are no rooms and there is nothing i can do, here is the number to call." The customer service was appaling and i will never go back.

Felt clean. Price was reasonable. Convenient. Food at restaurant in house was terrible. Limited counter space in bathroom. Strong electrical smell in elevator.

low cost near airport The Booking.com reservation did make it through to the hotel - we were lucky that the hotel had room.

I found a bed bug in the bed, which we were laying in. Brought it to the front desk attention and received nothing back from them. No apology, phone call, Nothing! I've been trying to get my money back since and no help with that either.

We were there when a load of kids were staying. Not sure if they were spring breakers or what. The place was a giant loud party spot all night and day! Staff did Nothing to handle this! Nothing! They were running up and down the walk ways drinking and yelling. Beating on the wall in their room etc... Worst motel stay in my life. Mentioned this at check out. Everyone in the lobby agreed and the management didn't apologize at all. Let alone offer any type of compensation to get us back. She acted as if if was they norm there.

The room I booked was not clean. The cleaning person was cleaning it while I was checking in. She didn't change the bed sheet, she was not even clean the bed since I found a lot of hair on the bed and on the pillow sheet. One of the body towel was dirty, it has few black spots on it so I just threw it on the floor to let them know in the morning to wash that towel.

Absolutely nothing!!! Smelled terrible. (so bad you can't sleep) Loud noises at night. Hot water took 15 minutes to heat up. Had to check in behind a bullet proof window for the security of the "concierge" Hair in the sink (not mine).

Location Check in was 3 hrs late, the guy at the desk was beyond rude and had no idea what he was doing. Our first room was filthy and the heater didnt work, it was an ice box. When we called the front desk he said it would take 20 minutes to warm up and refusedto give us another rooom. When an hour went by my hhusband went to the front desk bc after calling them again and the guy hung up on him we were furious. He ended up giving us another room. It was smaller and just as unclean. I will never go back norrrecommend it.pay the extra 10bucks and stay at the bbeautiful red roof inn next door. Totally worth it!!!

I was woken up by loud yelling multiple times every night...

Clean room No elevator room on third floor donuts were Continental breakfast

That's what we call spent money for nothing it's a horrible night seems a 1900 building very old and dirty

One of the front desk staff was rude - room was not clean - saw a bug in main lobby- hotel overall needed a good cleaning. 1st check in person extremely nice - 2nd very rude. Floors needed a good vacuum. Staff / Cleaniness

won't recommend An Indian run motel. Pros: The room was good at first glance. (But just at first glance) And breakfast is included. (Cereal/bagel/bread/small muffin and juice/coffee. Nothing else. But you can't expect more for this price) Cons: But after we settle down we found bath tub was blocked. And some dirty water was there. Towel wasn't clean. There are dirty spots on both beds’ sheets. We are not picky persons. But we have to say it's the worst place we have lived. Moreover, we booked a room for $55 + tax. So I thought it was tax included when staff asked me to sign a $59 bill. But I just found out we were charged $59 + tax in total in my credit card bill.

The WiFi connection worked very poorly the two weekends I was there (OK during the week)

The price was good and the location was close enough to the airport. The free Wi-Fi in the rooms was not working. The computer in the office was so slow that we gave up trying to use it to check in for our upcoming flight. There was a free van to the airport. We scheduled for 8 AM. At 7:30, the van apparently left with someone else, but we were assured that the van would be back in time for us. It was not back, so we had to make alternative plans to get to the airport. We would have been happy to take the van at 7:30 if that had been proposed to us. So I would recommend this motel only if you don't need computer access or a van ride to the airport. Other things were fine.