The hotel was nice but the rooms were small. Thursday hidden $82 cost to park your car there, nightly.
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Amenities at The Chicago Hotel Collection Ambassador Gold Coast
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Laundry service
Reviews of The Chicago Hotel Collection Ambassador Gold Coast
7.9
Good
1351 verified ratings
Wonderful
646
Very good
241
Good
154
Okay
77
Fair
96
Mediocre
41
Poor
96
Summary of reviews
Guests say
Overall, guests praised the hotel's excellent location, friendly and helpful staff, and the included breakfast, which made stays more convenient. Many appreciated the proximity to attractions, shopping, and public transport. However, several guests were dissatisfied with hidden or extra charges, feeling the value for price was poor. Some also noted small room sizes and occasional cleanliness or maintenance issues, but the positive aspects of location and service stood out most.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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8.2 out of 10
556 reviews
7.8 out of 10
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6.9 out of 10
155 reviews
7.9 out of 10
12 reviews
All reviews
Our experience was perfect. We used to live in the neighborhood and staying at The Ambassador Hotel never disappoints!
no internet - never worked no furniture except desk and office chair no useful surface except desk rip in mattress cover very low bed - mattress on boards heard elevator all day no concierge - no helpful suggestions about the neighborhood ——————- first time ever using third party (Kayak) - maybe this type of room is what they deal in
Like: - Location, incredible neighborhood with gorgeous old buildings and leafy streets, 10 mins to Oak St beach and 1 block to a lovely playground What could be better? - Mattress felt like a futon - Pillows basically disappear under your head (feather I think) - Rooms are a bit old and rough around the edges - Entrance isnt easy to access for people with strollers (stairs and small doors) - Smal...
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Pros (+) Bed very comfortable Location 20/20
Pros (+) Clean, fashionable, good location for me, provided coffee maker for room when I asked, but what is with 3 of the 5 pods being decaf?
Cons (-) Lack of conveniently placed AC plugs to plug in while sitting on the bed. In checking out, when I asked for a restroom, I was directed down one floor! Elevator too busy + not clear how to get there on stairs = big lose! Good thing I asked about coffee, they said they would TRY to get one brought to room. It arrived fortunately but I don't think I should have to ask! Coffee not readily accessible a...
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Pros (+) Great staff and rooms were clean and comfortable. Great location.
Pros (+) Nothing.
Cons (-) Horrible service, horrible housekeeping - where old cutlery and dishes are left lying around and you need to call in to get fresh glasses. I had to personally go downstairs to the front desk and get a fresh set myself after waiting for 90 minutes for room service and/ or housekeeping to bring me fresh utensils and cups. The first night the ice machine was out. The shampoo and shower gel weren't re...
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Pros (+) All the staff were pleasant, the room was always restored to its original status upon return of my daily travels. The hotel room was cleaner than my last visit which pleased me. I will stay there again. I am planning future trips/stays.
Pros (+) Cool hotel, love this area of Chicago
Cons (-) No phone charges available Heater making noise throughout the night, had to choose between being cold or awaken by noise Heat was off when I arrived, "engineer" had to come up to turn it on (shouldn't it be obvious where and how to control the temperature?) Heater was on the ground behind a desk, I had to get under the desk to adjust the temp each time
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's loyalty programs and special event packages?
Ambassador Chicago offers loyalty programs and discounts to provide the best guest experience for a good price. Guests are also encouraged to keep an eye out for special event packages, such as the current Valentine's Day getaways.
What are the hotel's room and suite options like?
Ambassador Chicago has 258 guestrooms with both room and suite options. Spacious rooms feature flat screen televisions, complimentary Wi-Fi, a work area, and bathrooms with bathtubs. Suites are outfitted with a variety of different amenities to suit the needs of any guest. The most luxurious suite is the penthouse suite, large enough to entertain and decked out in glamorous decor.
What are the dining options available at the hotel?
Ambassador Chicago features a coffeehouse-style cafe and restaurant/bar on the premises, offering a variety of dining options including packed lunches, special diet menus, a bar/lounge, food delivery to guest accommodation, and breakfast in the room.
What are the hotel's pet-friendly policies?
Ambassador Chicago is pet friendly, so guests are welcome to let their pets tag along on vacation.
What are the nearby attractions to the hotel?
Nearby attractions to Ambassador Chicago include 360 CHICAGO, Magnificent Mile, Lincoln Park Zoo, Chicago Riverwalk, Chicago Theater, Chicago Cultural Center, Navy Pier, Millennium Park, Cloud Gate, Chicago Lakefront Trail, Art Institute of Chicago, and Symphony Center.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Loyalty Programs
The hotel offers loyalty programs and discounts, providing an opportunity for guests to enjoy the best experience for a good price.
Keep an Eye Out for Special Event Packages
The hotel offers special event packages, such as Valentine's Day getaways, to enhance the guest experience and make special occasions memorable.
Consider the Suite Options
The suites are outfitted with a variety of amenities to suit the needs of any guest. The penthouse suite, in particular, is highlighted for its spaciousness and glamorous decor.
Explore Nearby Attractions
The hotel's location in the Gold Coast historic district offers easy access to a variety of attractions, including 360 CHICAGO, Magnificent Mile, and the Lincoln Park Zoo.
Pet-Friendly Accommodation
Ambassador Chicago is pet-friendly, allowing guests to bring their pets along on vacation.
Check for Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported that their rooms were not clean. It's advisable to check recent reviews regarding room cleanliness before booking.
Be Mindful of Dining Options
Some guests found the food service to be poor, with cold food and limited dining options. Consider exploring nearby restaurants for dining alternatives.
Consider Transportation Options
The hotel offers valet parking for a fee, but guests also mentioned nearby public transportation options, such as the subway station, for convenient travel around the city.
Stay Informed About Hotel Services
Some guests noted that the hotel lacked dining and late-night food/in-room options. It's advisable to inquire about the current availability of hotel services before booking.
Location
1301 North State Parkway, Chicago, IL 60610
What's nearby
- Museum of Contemporary Art0.7 mi
- Michigan Avenue0.8 mi
- Magnificent Mile0.8 mi
- River North0.8 mi
- Michigan Avenue Bridge1.2 mi
- Chicago Theater1.4 mi
- Navy Pier1.6 mi
- Millennium Park1.6 mi
- Art Institute of Chicago1.8 mi
- Willis Tower1.9 mi
- Chicago Board of Trade Building1.9 mi
- Harpo Studios2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 36-2733216
Essential information about The Chicago Hotel Collection Ambassador Gold Coast
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $162 | $243 |
Cheapest month to stay with an average 51% drop in price. | Most expensive month to stay with an average 138% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Chicago Hotel Collection Ambassador Gold Coast
Which month has the cheapest rates at The Chicago Hotel Collection Ambassador Gold Coast?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Chicago Hotel Collection Ambassador Gold Coast is December, with an average nightly rate of $39. The most expensive month is June at $235 per night.
What is the cheapest day to book The Chicago Hotel Collection Ambassador Gold Coast?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Chicago Hotel Collection Ambassador Gold Coast is Sunday, with an average nightly rate of $129. The most expensive day is Friday at $256 per night.
How far in advance should you book The Chicago Hotel Collection Ambassador Gold Coast?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Chicago Hotel Collection Ambassador Gold Coast, book around 12 weeks in advance. This could save you approximately 19% compared to booking last minute.
KAYAK's top tips for your stay at The Chicago Hotel Collection Ambassador Gold Coast
FAQs when booking at The Chicago Hotel Collection Ambassador Gold Coast
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.0 | 2.1 mi | Chicago Midway | 10.2 mi |