|Distance to city center||1.7 mi|
|Nearest Airport||Chicago O'Hare Intl|
|Distance to airport||15.2 mi|
|balcony with view||in 9 reviews|
|beautiful hotel||in 28 reviews|
|beautiful room||in 56 reviews|
|celebrating a birthday||in 11 reviews|
|chicago||in 3 reviews|
|discussion finally||in 2 reviews|
|free limo||in 3 reviews|
|good service||in 21 reviews|
|hair shampoo conditioner||in 7 reviews|
|hotel excellent customer||in 4 reviews|
|lowest floor in a room||in 11 reviews|
|second class||in 2 reviews|
|shampoo conditioner soaps||in 8 reviews|
|shopping and restuarants||in 5 reviews|
|spa services||in 11 reviews|
|staff are very friendly||in 51 reviews|
|uncomfortable sofa bed||in 3 reviews|
|waldorf||in 4 reviews|
|wash gel||in 3 reviews|
Beautiful hotel with mediocre service
Beautiful. Comfortable, luxurious.
Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The Waldorf-Astoria offers top-of-the-line luxury in the Windy City. The hotel offers an intimate, boutique feel but offers all the amenities of a large hotel, therefore it caters perfectly to both leisure and business travelers. The 215 luxurious rooms and suites offer fresh décor, rich furnishings, and dazzling views of downtown and Lake Michigan shoreline. Contemporary furnishings, neutral tones, and gorgeous marble bathrooms that offer separate showers and soaking tubs, as well as TVs inset in the mirrors add to the modern and sleek style of the rooms. In-room amenities are standard and feature all necessary conveniences for traveling guests. The Waldorf-Astoria is adjacent to the hip Rush Street and within walking distance of popular bar, restaurants, and attractions. Its near boutique shopping on Oak Street and high-end shopping on the Magnificent Mile. Within walking distance are the Hancock Observatory and Museum of Contemporary Art. The classy Gold Coast is a popular tourist destination with famous homes such as the Playboy Mansion and Potter Palmer's lakeshore castle that attract tourists. Relaxing on-site amenities at the hotel include an award-winning spa and health club and indoor lap pool. Guests can dine in the comforts of two Michael Mina Restaurants at the Waldorf Astoria Chicago. Petit Margeaux, a classic French patisserie on the hotel's lobby level, and Margeaux Brasserie, a Parisian café with elevated French cuisine combined with locally sourced ingredients. In addition, the hotel offers charming venues for meetings. Unrivaled elegance, spectacular views, and spacious surroundings make Waldorf Astoria Chicago a relaxing second home in Chicago.
Based on 1,109 reviews
Policies vary by room type and provider.
|Chicago Midway||9.9 mi|
|Chicago O'Hare Intl||15.2 mi|
|Summit, Illinois||11.8 mi|