Pros (+) Location is great. Modern.
Cons (-) Front desk clerk could have been better (rude). Bathroom was not cleaned while we were there. Toiletries were not restocked. Only one glass for three people.
4 stars
Cambria Hotel Chicago Loop - Theatre District
Photos of Cambria Hotel Chicago Loop - Theatre District
Overview
Situated in The Loop, this hotel is a short walk from Art Institute of Chicago, Chicago Board of Trade Building and Millennium Park. A short stroll from Chicago Loop, it provides comfortable rooms equipped with a refrigerator.
This charming hotel offers free Wi-Fi, a 24-hour reception and an express check-in and check-out feature. Those staying at the property can relax with a book in the library.
There are 199 rooms at Cambria Hotel Chicago Loop/Theatre District, each providing all the essentials to ensure a comfortable stay. They are also fitted with a microwave and a hair dryer.
Cambria Hotel Chicago Loop/Theatre District is close to Merchandise Mart Railway Station, making it easy for guests to discover Chicago and its surrounding areas. Friendly and vibrant, this neighborhood is known for its variety of dining choices.
Latest deals for Cambria Hotel Chicago Loop - Theatre District
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Cambria Hotel Chicago Loop - Theatre District
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Pool table
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
General
- Seating area
- Storage available
Family friendly
- Kids meals
- Indoor play area
Fitness
- Fitness center
Reviews of Cambria Hotel Chicago Loop - Theatre District
8.4
Very good
2801 verified ratings
Wonderful
1559
Very good
572
Good
317
Okay
127
Fair
118
Mediocre
40
Poor
68
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's location, highlighting its proximity to attractions and modern appearance. However, many complaints surfaced regarding the service, with several guests noting the lack of housekeeping and rude staff interactions. Cleanliness issues also emerged, with some rooms not being properly cleaned before check-in. Overall, while the location and design were appreciated, frustrations regarding service and cleanliness detracted from the experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
185 reviews
8.9 out of 10
6 reviews
9.4 out of 10
5 reviews
All reviews
Pros (+) Location
Cons (-) Bar closed too early
Pros (+) Location and everything
Cons (-) Nothing
Pros (+) They were extremely accommodating. Loved the family game room with pool table, shuffleboard, foosball, and vintage games. There was plenty of seating and tables available for the setting.
Pros (+) Brand new rooms and furniture
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is situated in The Loop, offering easy access to Chicago landmarks, restaurants, and shops, as well as being close to a couple of theaters.
How are the hotel's staff and customer service?
The staff is described as great, very friendly, and helpful, providing a comfortable and enjoyable experience. However, some guests mentioned that the front desk was rude in a few reviews.
What are the common concerns about the hotel's amenities?
Some guests mentioned concerns about the expensive and inconvenient parking, as well as the lack of soft close toilet seats and in-room safes.
What practical information can you provide about the hotel's room comfort?
Guests have praised the comfortable beds and the clean, modern rooms. However, some mentioned that the room size was a little small and that the thermostat didn't reflect the room temperature accurately.
What are the highlights of the hotel's nearby attractions?
The hotel's location is in close proximity to Chicago Theater, Millennium Park, Symphony Center, and other significant destinations in the loop, making it an ideal choice for exploring the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests recommended choosing a room on a higher floor for better views and reduced street noise.
Consider Bringing Earplugs
Due to thin walls and street noise, some guests suggested bringing earplugs for a more comfortable sleep.
Utilize the Microwave
Guests appreciated the in-room microwave for added convenience, especially for heating up snacks or drinks.
Check Room Cleaning Policy
Some guests experienced issues with room cleaning, so it's advisable to clarify the cleaning policy upon check-in.
Explore Nearby Attractions
The hotel's proximity to theaters, restaurants, and shopping centers makes it ideal for exploring the vibrant neighborhood.
Be Mindful of Street Noise
As the hotel is located in a bustling area, guests recommended being prepared for street noise, especially during busy theater nights.
Take Advantage of Secure Storage
Guests appreciated the hotel's secure luggage storage, which allowed them to explore the city comfortably after check-out.
Consider Parking Alternatives
Some guests found the hotel's parking expensive and inconvenient, so it may be worth exploring nearby parking options for better value.
Enjoy the On-Site Restaurant
Despite some staffing issues, the on-site restaurant was praised, providing a convenient dining option for guests.
Clarify Room Details
Some guests noted discrepancies in room size and bed type, so it's advisable to confirm these details during the booking process.
Location
32 West Randolph Street, Chicago, IL 60601
What's nearby
- Chicago Theater186 yd
- Chicago Cultural Center377 yd
- Cloud Gate0.3 mi
- Millennium Park0.4 mi
- Symphony Center0.4 mi
- Chicago Riverwalk0.4 mi
- Art Institute of Chicago0.4 mi
- Willis Tower0.5 mi
- Grant Park0.7 mi
- Magnificent Mile0.8 mi
- Chicago Lakefront Trail0.8 mi
- 360 CHICAGO1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cambria Hotel Chicago Loop - Theatre District
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $148 |
Average price (weekend night) | $173 |
When to book a room at Cambria Hotel Chicago Loop - Theatre District
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.0 mi |