Courtyard by Marriott Chicago Downtown River North, Chicago Hotels from $221

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Couples
Families
Business
Solo

Overall Rating

Based on 1,020 reviews

Wellness Area

9.7 "Excellent wellness & sports facilities."
Cleanliness

9.4 "Perfectly clean."
Service

9.3 "World class service."
Location

9.2 "Terrific location."
Pool

7.2 "Good pool."
Room

6.0 "Rooms are ok."
Value for money

5.0 "Average value."
Breakfast

4.1 "Breakfast is below average."

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Overall Rating

Based on 438 reviews

Wellness Area

9.7 "Excellent wellness & sports facilities."
Service

9.6 "World class service."

9.9 "99% found the staff to be very friendly."

9.4 "94% thought the service was very professional."
Cleanliness

9.3 "Perfectly clean."

9.0 "90% said rooms were clean."

10.0 "100% thought it was clean."
Location

9.2 "Terrific location."

9.5 "95% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."
Food

8.2 "Food is delicious."
Room

5.7 "Rooms are ok."

6.8 "Beds were acceptable for 68%."
Value for money

4.8 "Value below average."

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Overall Rating

Based on 387 reviews

Cleanliness

9.5 "Perfectly clean."

9.3 "93% said rooms were clean."
Wellness Area

9.5 "Excellent wellness & sports facilities."
Service

9.4 "World class service."

9.7 "97% found the staff to be very friendly."

9.5 "95% thought the service was very professional."

8.8 "88% said the reception staff was great."
Location

8.7 "Location is great."

9.7 "97% liked the proximity to shopping."
Pool

7.0 "Good pool."
Room

5.5 "Rooms are ok."

6.2 "Beds were acceptable for 62%."

6.5 "Only 65% said rooms were big enough."
Comfort

5.3 "Average comfort."

6.2 "Beds were acceptable for 62%."

6.5 "Only 65% said rooms were big enough."
Value for money

4.1 "Value below average."

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Overall Rating

Based on 81 reviews

Service

9.3 "World class service."

9.8 "98% found the staff to be very friendly."
Location

9.3 "Terrific location."
Cleanliness

9.3 "Perfectly clean."
Food

8.0 "Food is delicious."
Room

5.9 "Rooms are ok."

6.6 "Beds were acceptable for 66%."
Comfort

5.8 "Average comfort."

6.6 "Beds were acceptable for 66%."

Overall Rating

Based on 112 reviews

Service

9.1 "World class service."

9.5 "95% found the staff to be very friendly."

9.1 "91% said the reception staff was great."
Location

8.9 "Location is great."
Amenities

6.8 "Average amenities."

6.2 "62% thought the building was acceptable."
Comfort

5.8 "Average comfort."

6.4 "Beds were acceptable for 64%."
Room

5.6 "Rooms are ok."

6.4 "Beds were acceptable for 64%."
Value for money

5.1 "Average value."

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Professional service"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Very friendly staff and good lobby & restaurant area Rooms were standard/a bit plain. There was a stain on our couch as well. Extremely noisy outside at night - you'd think your windows are wide open.

Reviewed Sep 2016
10.0

review from

Traveled with wife and two young children. Location is great - we walked to Navy Pier, Lincoln Park Zoo, Shedd Aquarium, Magnificent Mile, etc. Had a small pool that the boys enjoyed. Best soundproofing I've experienced with an urban hotel. Staff was unfailingly polite and helpful and very nice to our boys (conversed w/them at check-in, gave them Animal Crackers and bubbles, always opened doors for us). I had fairly high expectations having stayed with this brand numerous times but I was really blown away at the level of service and value on this trip.

Reviewed Aug 2016
10.0

review from

Well managed - all respects

Reviewed Sep 2015
8.2

review from

Service. Friendliness.

Reviewed Jun 2015
9.4

review from

Was able to get into my room much earlier than anticipated!

Reviewed Apr 2015
8.0

review from

Staff were fantastic. Very helpful and eager to assist.

Reviewed Apr 2015
6.2

review from

Great location, friendly staff and clean rooms The valet parking is much more expensive vs other hotels in the same area and the hotel restaurant is pricey.

Reviewed Mar 2015
8.6

review from

The bed was very comfy and I loved all the feather pillows! It also had a great lounging chair so I didn't have to sit in the bed. The shower had a big shower head which was nice too. My room was directly across from the elevators (also the only room in this location) so I felt a little uneasy as a single woman getting off the elevator and having a large group of people see me go into my room. The room was nice but had a bit of a musty/body odor smell. I got used to it fairly quickly but not a smell you want greeting you! Oh and only one plug outlet by the bed, for a double room I thought this was odd.

Reviewed Sep 2014
9.3

review from

We only stay at Marriott owned hotels. There is no substitute. Nothing.

Reviewed Sep 2014
9.0

review from

Staff was excellent. Tracey got us into our room early so we could drop our bags and run all over the city with the kids. Everyone had such friendly and accommodating attitudes. Wish I could remember a few of the door men's names because they too went above and beyond the call of duty. The accommodations were very nice and appealing. Pool for the kids to hop in and great hot tub after all of the walking we did.

Reviewed Aug 2014

8.0

review from

Very friendly staff and good lobby & restaurant area Rooms were standard/a bit plain. There was a stain on our couch as well. Extremely noisy outside at night - you'd think your windows are wide open.

Reviewed Sep 2016
10.0

review from

Traveled with wife and two young children. Location is great - we walked to Navy Pier, Lincoln Park Zoo, Shedd Aquarium, Magnificent Mile, etc. Had a small pool that the boys enjoyed. Best soundproofing I've experienced with an urban hotel. Staff was unfailingly polite and helpful and very nice to our boys (conversed w/them at check-in, gave them Animal Crackers and bubbles, always opened doors for us). I had fairly high expectations having stayed with this brand numerous times but I was really blown away at the level of service and value on this trip.

Reviewed Aug 2016
10.0

review from

Well managed - all respects

Reviewed Sep 2015
8.2

review from

Service. Friendliness.

Reviewed Jun 2015
9.4

review from

Was able to get into my room much earlier than anticipated!

Reviewed Apr 2015
8.0

review from

Staff were fantastic. Very helpful and eager to assist.

Reviewed Apr 2015
8.6

review from

The bed was very comfy and I loved all the feather pillows! It also had a great lounging chair so I didn't have to sit in the bed. The shower had a big shower head which was nice too. My room was directly across from the elevators (also the only room in this location) so I felt a little uneasy as a single woman getting off the elevator and having a large group of people see me go into my room. The room was nice but had a bit of a musty/body odor smell. I got used to it fairly quickly but not a smell you want greeting you! Oh and only one plug outlet by the bed, for a double room I thought this was odd.

Reviewed Sep 2014
9.3

review from

We only stay at Marriott owned hotels. There is no substitute. Nothing.

Reviewed Sep 2014
9.0

review from

Staff was excellent. Tracey got us into our room early so we could drop our bags and run all over the city with the kids. Everyone had such friendly and accommodating attitudes. Wish I could remember a few of the door men's names because they too went above and beyond the call of duty. The accommodations were very nice and appealing. Pool for the kids to hop in and great hot tub after all of the walking we did.

Reviewed Aug 2014

6.2

review from

Great location, friendly staff and clean rooms The valet parking is much more expensive vs other hotels in the same area and the hotel restaurant is pricey.

Reviewed Mar 2015

Courtyard by Marriott Chicago Downtown River North

$221+

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Recent Reviews