Guest reviews
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All Reviews
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Solo
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
9.4 "Incredible bar."
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9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." -
9.1 "Food is to die for."9.3 "
Yummy desserts , said 93%." -
9.0 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." 8.8 "88%loved the sauna ." -
6.7 "Internet is average."
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6.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 6.2 "Only 62% thought theshower was ok ." 6.7 "Cleanliness of the bathroom was average , said 67%." 5.0 "Only 50% thought theair conditioning was adequate ." -
5.4 "Average value."6.7 "The
price was ok for 67%." -
4.8 "Breakfast is below average."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." -
9.2 "Terrific location."9.1 "91%
liked the proximity to shopping ." -
9.0 "Excellent wellness & sports facilities."
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9.0 "Food is to die for."
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8.8 "Generally very clean."8.7 "87% said
rooms were clean ." 8.6 "86% thoughtit was clean ." -
6.6 "Internet is average."
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6.2 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 6.5 "Only 65% thought theshower was ok ." -
5.7 "Average comfort."6.9 "
Beds were acceptable for 69%." -
5.3 "Average value."
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4.8 "Breakfast is below average."
Overall Rating
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
8.9 "Location is great."9.5 "95%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
8.7 "Food is delicious."
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7.9 "Good pool."
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6.3 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
5.8 "Average comfort."6.5 "
Beds were acceptable for 65%." -
4.4 "Value below average."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.4 "Terrific location."
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8.7 "Food is delicious."
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8.7 "Generally very clean."
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6.6 "Rooms are ok."
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6.0 "Average comfort."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.2 "Terrific location."
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6.5 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
6.0 "Average amenities."5.5 "55% thought the
building was acceptable ." -
5.8 "Average comfort."6.8 "
Beds were acceptable for 68%." -
5.6 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4review from
Needs to be updated.
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9.7review from
Valet Parking was $62 a day. Way too much.
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8.0review from
Very friendly staff and good lobby & restaurant area Rooms were standard/a bit plain. There was a stain on our couch as well. Extremely noisy outside at night - you'd think your windows are wide open.
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10.0review from
Traveled with wife and two young children. Location is great - we walked to Navy Pier, Lincoln Park Zoo, Shedd Aquarium, Magnificent Mile, etc. Had a small pool that the boys enjoyed. Best soundproofing I've experienced with an urban hotel. Staff was unfailingly polite and helpful and very nice to our boys (conversed w/them at check-in, gave them Animal Crackers and bubbles, always opened doors for us). I had fairly high expectations having stayed with this brand numerous times but I was really blown away at the level of service and value on this trip.
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10.0review from
Well managed - all respects
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8.2review from
Service. Friendliness.
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9.4review from
Was able to get into my room much earlier than anticipated!
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8.0review from
Staff were fantastic. Very helpful and eager to assist.
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6.2review from
Great location, friendly staff and clean rooms The valet parking is much more expensive vs other hotels in the same area and the hotel restaurant is pricey.
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8.6review from
The bed was very comfy and I loved all the feather pillows! It also had a great lounging chair so I didn't have to sit in the bed. The shower had a big shower head which was nice too. My room was directly across from the elevators (also the only room in this location) so I felt a little uneasy as a single woman getting off the elevator and having a large group of people see me go into my room. The room was nice but had a bit of a musty/body odor smell. I got used to it fairly quickly but not a smell you want greeting you! Oh and only one plug outlet by the bed, for a double room I thought this was odd.
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9.3review from
We only stay at Marriott owned hotels. There is no substitute. Nothing.
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9.0review from
Staff was excellent. Tracey got us into our room early so we could drop our bags and run all over the city with the kids. Everyone had such friendly and accommodating attitudes. Wish I could remember a few of the door men's names because they too went above and beyond the call of duty. The accommodations were very nice and appealing. Pool for the kids to hop in and great hot tub after all of the walking we did.
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9.7review from
Valet Parking was $62 a day. Way too much.
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8.0review from
Very friendly staff and good lobby & restaurant area Rooms were standard/a bit plain. There was a stain on our couch as well. Extremely noisy outside at night - you'd think your windows are wide open.
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10.0review from
Traveled with wife and two young children. Location is great - we walked to Navy Pier, Lincoln Park Zoo, Shedd Aquarium, Magnificent Mile, etc. Had a small pool that the boys enjoyed. Best soundproofing I've experienced with an urban hotel. Staff was unfailingly polite and helpful and very nice to our boys (conversed w/them at check-in, gave them Animal Crackers and bubbles, always opened doors for us). I had fairly high expectations having stayed with this brand numerous times but I was really blown away at the level of service and value on this trip.
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10.0review from
Well managed - all respects
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8.2review from
Service. Friendliness.
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9.4review from
Was able to get into my room much earlier than anticipated!
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8.0review from
Staff were fantastic. Very helpful and eager to assist.
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8.6review from
The bed was very comfy and I loved all the feather pillows! It also had a great lounging chair so I didn't have to sit in the bed. The shower had a big shower head which was nice too. My room was directly across from the elevators (also the only room in this location) so I felt a little uneasy as a single woman getting off the elevator and having a large group of people see me go into my room. The room was nice but had a bit of a musty/body odor smell. I got used to it fairly quickly but not a smell you want greeting you! Oh and only one plug outlet by the bed, for a double room I thought this was odd.
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9.3review from
We only stay at Marriott owned hotels. There is no substitute. Nothing.
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9.0review from
Staff was excellent. Tracey got us into our room early so we could drop our bags and run all over the city with the kids. Everyone had such friendly and accommodating attitudes. Wish I could remember a few of the door men's names because they too went above and beyond the call of duty. The accommodations were very nice and appealing. Pool for the kids to hop in and great hot tub after all of the walking we did.
