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Hyatt Place Chicago Downtown/The Loop

28 North Franklin Street, Chicago, IL 60606, United States

+1 312 955 0950

$219+

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Hotels / United States / Illinois / Chicago

Hyatt Place Chicago Downtown/The Loop - Chicago - Building

Provided by ICE Portal

Hyatt Place Chicago Downtown/The Loop - Chicago - Bedroom

Hyatt Place Chicago Downtown/The Loop - Chicago - Bar

Hyatt Place Chicago Downtown/The Loop - Chicago - Pool

Provided by ICE Portal

Overall guest ratings

8.8/10 Excellent

Based on 594 reviews

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Review highlights

Location

8.8
Vibe

8.7
WiFi

8.6
Food

5.1

Good to know

Friendly service
Spacious rooms
Modern Hotel

Nearby

About

Hyatt Place Chicago/ Downtown-The Loopis an 18-story building with 206 guest rooms conveniently located in the heart of “the city”. This new hotel is ideal for shopping, cultural & social favorites, business travel and many exciting events all just minutes away.

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Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Concierge service
Business center
Laundry service
Meeting/Banquet facilities
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 hour front desk
Safe
Storage available
Coffee shop
Free Internet
Pets not allowed
Parking (surcharge)

Map

Guest reviews

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Solo

Overall Rating

Based on 594 reviews

Location

8.8 "Location is great."
Vibe

8.7 "Vibe was good."
WiFi

8.6 "Very good internet connection."
Comfort

8.5 "Comfort level is high."
Breakfast

8.1 "Breakfast is good."
Food

5.1 "Food is average."
Wellness Area

4.8 "Wellness & sports facilities were not very nice."

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Overall Rating

Based on 142 reviews

Vibe

8.8 "Vibe was good."

10.0 "100% thought, the hotel was modern."
Location

8.8 "Location is great."
Breakfast

8.5 "Breakfast is good."
Comfort

8.3 "Comfort level is high."

7.3 "73% said the beds were comfortable."

9.7 "97% thought rooms were spacious."
Service

7.8 "Good service."

9.5 "95% found the staff to be very friendly."
Room

7.0 "Nice rooms."

6.2 "62% said the view was so-so."

6.5 "Only 65% said rooms were clean enough."
Food

5.3 "Food is average."

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Overall Rating

Based on 344 reviews

Comfort

8.8 "Comfort level is high."

9.8 "98% thought rooms were spacious."

8.0 "80% said the beds were comfortable."
Vibe

8.8 "Vibe was good."

10.0 "100% thought, the hotel was modern."
WiFi

8.8 "Very good internet connection."
Location

8.5 "Location is great."

8.6 "86% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."
Breakfast

7.9 "Good breakfast."

10.0 "100% were happy with the price of the breakfast."
Wellness Area

5.4 "Sufficient wellness & sports facilities."
Food

4.9 "Disappointing food."

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Overall Rating

Based on 47 reviews

Location

9.0 "Terrific location."
Vibe

8.6 "Vibe was good."
Breakfast

8.2 "Breakfast is good."
Service

7.8 "Good service."

9.3 "93% found the staff to be very friendly."
Room

7.5 "Nice rooms."

Overall Rating

Based on 59 reviews

Location

9.0 "Terrific location."
Comfort

8.8 "Comfort level is high."

9.7 "97% thought rooms were spacious."
Breakfast

8.0 "Breakfast is good."
Room

7.8 "Nice rooms."

9.7 "97% thought rooms were spacious."
Service

7.6 "Good service."

9.3 "93% found the staff to be very friendly."

Good to know

"Friendly service"

"Spacious rooms"

"Modern Hotel"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.7

review from

Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean. The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.

Reviewed Aug 2015
9.7

review from

I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!

Reviewed Jun 2015

9.7

review from

Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean. The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.

Reviewed Aug 2015
9.7

review from

I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!

Reviewed Jun 2015

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