Pros (+) Rooms and room service were great - good pool and hot tub for families
Cons (-) It was pretty stellar
4 stars
Omni Chicago Hotel
Photos of Omni Chicago Hotel
Overview
Hotel with a 24-hour fitness center, steps from Michigan Avenue A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite. Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Omni Chicago Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Omni Chicago Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
General
- Family rooms
- Lockers
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Things to do
- Gift shop
- Bicycle rental
- Golf
- Cycling
- Darts
- Bowling
- Pool table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
Parking and transportation
- Parking
- Private parking
- Valet parking
Bedroom
- Feather pillow
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Omni Chicago Hotel
8.7
Very good
1591 verified ratings
Wonderful
992
Very good
274
Good
135
Okay
67
Fair
48
Mediocre
28
Poor
47
Summary of reviews
Guests say
Guests appreciated the fantastic location of the hotel, with many highlighting its proximity to restaurants and attractions. However, there were significant concerns regarding the service, with multiple reviews mentioning rude staff and unhelpful front desk personnel. Cleanliness was also a recurring issue, particularly with reports of unsatisfactory breakfast items and dated rooms, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
992 reviews
8.9 out of 10
227 reviews
8.7 out of 10
4 reviews
9.1 out of 10
8 reviews
All reviews
Pros (+) Location
Cons (-) Front desk staff could be friendlier
Cons (-) Paying $40 or $72/night parking was ridiculous
Pros (+) My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.
Cons (-) Nothing.
Pros (+) Valet person was very nice
Cons (-) Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.
Pros (+) Location, personnel, accommodations. Welcoming and relaxing.
Pros (+) Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.
Cons (-) Stayed on the same floor as the pool, so some noisy kids were expected
Pros (+) My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
You can explore the Magnificent Mile, 360 CHICAGO, Chicago Riverwalk, Chicago Theater, and the Chicago Cultural Center, all within walking distance from the hotel.
How is the cleanliness of the rooms and common areas at the hotel?
Guests have consistently praised the hotel for being super clean, with excellent room maintenance and friendly staff ensuring a clean and comfortable environment throughout the hotel.
What can I expect from the hotel's customer service?
The staff at the hotel are known for being exceptionally helpful, friendly, and accommodating, going above and beyond to ensure a pleasant and comfortable stay for all guests.
Is valet parking available at the hotel, and what is the cost?
Valet parking is available for $50 per night with in-out privileges, which is considered fair for the area, providing convenient parking options for guests.
How comfortable are the beds at the hotel?
Guests have consistently praised the hotel for its comfortable beds, ensuring a good night's sleep and a relaxing stay during your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location near the Magnificent Mile and within walking distance of many tourist highlights makes it an excellent choice for tourists.
Be Mindful of Additional Fees
Some guests were surprised by additional fees and charges, so it's advisable to clarify the total cost before booking to avoid any unexpected expenses.
Request a Room Away from Elevator Noise
A few guests noted that rooms near the elevators could be noisy, so it's best to request a room away from the elevator to ensure a peaceful stay.
Consider Bringing a Travel Power Strip
Due to a limited number of easily accessible outlets, bringing a travel power strip could be helpful for charging multiple devices simultaneously.
Check Room Amenities
Some guests found that certain room amenities, such as A/C controls and electrical outlets, needed maintenance, so it's advisable to check these upon arrival and request prompt assistance if needed.
Be Prepared for Valet Parking Costs
Several guests found the cost of valet parking to be high, so it's recommended to consider this expense when planning the overall budget for the stay.
Take Note of Room Odors
A few guests reported encountering unpleasant odors in their rooms, so it's important to communicate any concerns about room cleanliness or odors to the staff for resolution.
Explore Nearby Attractions
The hotel's proximity to attractions like 360 CHICAGO and the Chicago Riverwalk makes it convenient for sightseeing and exploring the city's landmarks.
Communicate Special Requests
Guests who communicated special requests, such as room preferences or amenities, had positive experiences, so it's advisable to communicate any specific needs or preferences to the hotel staff in advance.
Location
676 North Michigan Avenue, Chicago, IL 60611
What's nearby
- Michigan Avenue38 yd
- Magnificent Mile46 yd
- Museum of Contemporary Art417 yd
- Michigan Avenue Bridge0.4 mi
- River North0.5 mi
- Chicago Theater0.6 mi
- Millennium Park0.8 mi
- Art Institute of Chicago1 mi
- Navy Pier1.1 mi
- Chicago Board of Trade Building1.2 mi
- Willis Tower1.2 mi
- Grant Park1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Omni Chicago Hotel
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $295 |
Average price (weekend night) | $330 |
When to book a room at Omni Chicago Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.7 mi |