The W Chicago City Center hotel offers 4-star accommodations in the heart of Chicago, just minutes from Willis Tower, Millennium Park, the Art Insittute of Chicago, and Grant Park. Guests can also visit Soldier Field, Northerly Island Park, and Wrigley Field. There is plenty of local dining and shopping near the hotel, which offers valet parking for a daily rate.
This smoke-free hotel offers free WiFi in the lobby. There are 403 guest rooms and suites available. The hotel also offers a 24-hour fitness center and a 24-hour business center. Coffee and tea are available in the lobby and the hotel front desk is available 24 hours a day, as well. Daily housekeeping is offered and there is a hair salon in the hotel. Pet-friendly accommodations are available at this property, which also offers free daily newspapers and a safe deposit box at the front desk.
Breakfast is available for a daily fee. The hotel also offers 24-hour room service and 12 meeting rooms for various meetings and events. Tours and ticket assistance, concierge service, and wedding services are also offered. All of the luxury guest rooms include a minibar, premium TV and pay movies, premium bedding with pillowtop mattresses, and designer toiletries.
Guest rooms also include individual climate controls, coffee and tea service, ironing amenities, bathrobes and slippers, and a desk and phone. Refrigerators are available by request and in-room safes are provided. There are connecting rooms available and WiFi is available in guest rooms for a nominal fee.
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Accessibility and suitability
Dining
Media and entertainment
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Best customer service I’ve ever had!
Cons. Stating that every amenity was a significant extra cost.
Pros. I dont like anything of them
Cons. Believe me, their customer service will never respond to you and never solves your problem. They are just irresponsible.
Pros. Downtown location. Liked the Bliss toiletries. Modern touches to the room like the uplighting under the bed and illuminated art. Very cool lobby and bar.
Cons. Very small sink. Dated room. View of a back alley from our room. Small bed, no coffee maker. Small room. Way over priced for the quality.
Pros. Very posh, clean and pleasant stay. Will stay at this place again in the future.
Cons. Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.
Pros. It's in the financial district downtown, the only con is location, it's very close to wills tower, millennium park, etc
Cons. Rooms are extremely small, you can barely move around the bed, the bathroom as close to no space for putting your makeup or curling iron etc. the noise level is bad, at 03:00am Sunday night early Monday morning some girl was screaming and shouting on the phone, telling her friend or family to come get her. Unacceptable this went on for at least 15 minutes, I wanted to call security on her.
Pros. The ambiance of the hotel was fabulous ! Room was large and comfortable.
Cons. .
Pros. Clean room, with plenty of supplies
Cons. Small room, worked for a one night business stay, but wouldn't have worked for a longer stay.
Pros. We enjoyed the location
Cons. We didn't like the initial room. It smelled terrible and was tiny. The bathroom door was an inch from the toilet when it opened and there was no room to put our bags.
Pros. Beautiful hotel with a great location. Staff was very friendly and helpful.
Cons. I expected more for the price. We were upgraded when we checked in, which gave us a larger room. The bar in the front lobby was extremely expensive, had it not been so overpriced we would have spent more time there.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during a stay at W Chicago - City Center?
During your stay at W Chicago - City Center, you can visit nearby attractions such as Willis Tower, Millennium Park, the Art Institute of Chicago, Grant Park, and the Chicago Riverwalk.
What are the unique amenities offered at W Chicago - City Center?
W Chicago - City Center offers unique amenities such as a 24-hour fitness center, a 24-hour business center, pet-friendly accommodations, a hair salon, and a bar in the lobby for a great social experience.
What can I expect from the room at W Chicago - City Center in terms of comfort and cleanliness?
At W Chicago - City Center, you can expect a comfortable room with premium bedding, pillowtop mattresses, and daily housekeeping. The rooms are clean and serviced daily to ensure a pleasant stay.
What practical services are available at W Chicago - City Center?
W Chicago - City Center offers practical services such as valet parking, 24-hour room service, tours and ticket assistance, concierge service, and wedding services for your convenience.
When is the best time to visit W Chicago - City Center?
The best time to visit W Chicago - City Center is during the high season in October when you can enjoy the ideal location and walkable access to great sites in the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
This hotel offers pet-friendly accommodations, but some guests noted that charges may apply. If you're traveling with a pet, it's advisable to inquire about the pet policy and associated fees in advance.
Check Room Size and Amenities
Some guests found the rooms to be smaller than expected, so it's worth considering this aspect when booking. Additionally, guests highlighted the lack of coffee making facilities in the room, so if this is important to you, it's best to check for this amenity beforehand.
Be Mindful of Noise
A few guests mentioned noise-related issues, such as mechanical noise from the inner courtyard and noise from trains. If you're sensitive to noise, it may be beneficial to request a room away from potential sources of disturbance.
Verify Breakfast Inclusions
Despite some guests expecting breakfast to be included, they found that it wasn't the case upon arrival. To avoid any confusion, it's recommended to verify breakfast inclusions at the time of booking or during check-in.
Inquire About Parking
Some guests noted the absence of on-site parking and mentioned high costs for off-site garage parking. If you plan to bring a vehicle, it's advisable to inquire about parking options and associated fees in advance.
Consider the Hotel's Design and Atmosphere
Guests appreciated the exceptional decor of the ground and first floors, creating a fantastic atmosphere. However, some found the rooms and halls to be outdated. If the hotel's design and ambiance are important to you, it's advisable to consider this aspect when booking.
Address Connectivity Needs
Several guests expressed dissatisfaction with the paid Wi-Fi and the lack of free Wi-Fi in the rooms. If reliable and complimentary Wi-Fi is essential for your stay, it's recommended to address this concern with the hotel before booking.
Be Aware of Temperature Control
A guest mentioned experiencing uncomfortable chill due to the air-conditioning in mid-June. If you're sensitive to room temperature, it's advisable to inquire about the temperature control and heating/cooling options available in the rooms.
Confirm Room Service and Housekeeping
While some guests appreciated the daily housekeeping, others mentioned issues with room service and maintenance, such as non-functional room safes. It's advisable to confirm the availability and reliability of these services to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $418 |
Average price (weekend night) | $254 |
W Chicago - City Center is located at 172 West Adams Street in Loop, 0.4 miles from the center of Chicago. Willis Tower is the closest landmark to W Chicago - City Center.
Check-in time is 4:00 PM and check-out time is 12:00 PM at W Chicago - City Center.
Yes, W Chicago - City Center offers free Wi-Fi.
W Chicago - City Center is 9 miles from Chicago Midway.
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