Overview

W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

$175+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,254 reviews
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Review highlights

  • 8.8
  • 8.7
  • 4.9
  • 4.6

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    In The Heart Of The Loop. Welcome to that toddlin' town. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower (Formerly the Sears Tower), the Chicago Art Institute, music at Millennium Park, and the theater district. Step out – the Windy City surrounds you. Work, Play, Unwind. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Relax And Stay Wired. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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    Amenities

    • Wi-Fi
    • Parking
    • Pets allowed on request. Charges may apply.
    • Spa
    • Pool
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,254 reviews
    • 8.8 "Location is great."
    • 8.7 "Great service."
    • 7.1 "Good cleanliness."
    • 6.9 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.6 "Rooms are not good."
    • 3.3 "Not very comfortable."
    • 3.2 "Disappointing internet connection."
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    Overall Rating

    8.0 Good
    Based on 777 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Food is average."
    • 4.6 "Value below average."
      3.0 "70% thought it was overpriced."
    • 4.0 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      1.5 "85% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      1.5 "85% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
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    Overall Rating

    7.6 Good
    Based on 200 reviews
    • 8.7 "Location is great."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
      7.6 "76% enjoyed the lobby entrance."
    • 7.0 "Good cleanliness."
    • 5.2 "Average value."
    • 4.2 "Rooms are not good."
      2.0 "80% said rooms were small."
    • 2.9 "Quite uncomfortable."
      2.0 "80% said rooms were small."
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    Overall Rating

    7.6 Good
    Based on 188 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.6 "Good vibe."
      7.0 "70% enjoyed the lobby entrance."
      9.1 "91% said it was a stylish hotel."
    • 7.5 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.0 "70% enjoyed the lobby entrance."
    • 6.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.8 "72% complained about the bathroom."
    • 4.4 "Value below average."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
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    Overall Rating

    8.1 Excellent
    Based on 87 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
    • 4.8 "Value below average."
    • 3.4 "Not very comfortable."
      2.4 "76% said rooms were small."
    • 3.1 "Disappointing internet connection."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

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