Trips
Sofitel Chicago Magnificent Mile

Sofitel Chicago Magnificent Mile

8.8
Excellent

Based on 12,735 reviews
 
20 East Chestnut Street, Chicago, IL 60611, United States
  +1 312 324 4000
Sofitel Chicago Magnificent Mile - Chicago, IL
Check-in
Check-out
Compare vs. KAYAK |
Roomer $78
Roomer $114
AMOMA.com $122
Roomer
per night
Roomer
per night
AMOMA.com
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Rooms

Check-in
Check-out

Superior Rooms

$143+

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Bed Type
Provider
Nightly
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Double bed
$143 per night
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Unknown
$151 per night
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Unknown
$160 per night
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Double bed
$163 per night
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Unknown
$172 per night
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Unknown
$176 per night
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Unknown
$176 per night
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King bed
$177 per night
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Unknown
$177 per night
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Unknown
$179 per night
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Unknown
$185 per night
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King bed
$187 per night
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King bed
$188 per night
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King bed
$191 per night
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Double bed
$196 per night
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Double bed
$199 per night
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Unknown
$199 per night
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Unknown
$200 per night
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Double bed
$209 per night
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Unknown
$209 per night
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King bed
$210 per night
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Unknown
$212 per night
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Double bed
$234 per night
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King bed
$241 per night
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Double bed
$258 per night
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Unknown
$265 per night
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Double bed
$278 per night
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King bed
$333 per night
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King bed
$361 per night
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Unknown
$385 per night
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Unknown
$404 per night
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Unknown
$426 per night
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King bed
$431 per night

Double Rooms

$122+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$122 per night
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Unknown
$153 per night
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Double bed
$192 per night

King Rooms

$157+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$157 per night
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Unknown
$160 per night
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Unknown
$162 per night
IMAGE
King bed
$356 per night
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King bed
$359 per night
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King bed
$479 per night

Deluxe Rooms

$228+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$228 per night

Luxury Rooms

$187+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$187 per night
IMAGE
Unknown
$192 per night
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Unknown
$192 per night
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Unknown
$192 per night
IMAGE
King bed
$198 per night
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Unknown
$221 per night
IMAGE
King bed
$228 per night
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Unknown
$228 per night
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Unknown
$244 per night
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King bed
$247 per night
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King bed
$250 per night
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Unknown
$253 per night
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King bed
$263 per night
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King bed
$300 per night
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Unknown
$335 per night
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King bed
$339 per night
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Unknown
$632 per night

Classic Rooms

$127+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$127 per night
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Unknown
$128 per night
IMAGE
King bed
$133 per night
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King bed
$133 per night
IMAGE
King bed
$133 per night
IMAGE
King bed
$134 per night
IMAGE
King bed
$134 per night
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Unknown
$134 per night
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Unknown
$142 per night
IMAGE
King bed
$144 per night
IMAGE
Unknown
$149 per night
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Unknown
$153 per night
IMAGE
King bed
$159 per night
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King bed
$161 per night
IMAGE
King bed
$162 per night
IMAGE
King bed
$163 per night
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King bed
$163 per night
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Unknown
$167 per night
IMAGE
King bed
$173 per night
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Unknown
$180 per night
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Unknown
$181 per night
IMAGE
King bed
$189 per night
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Unknown
$190 per night
IMAGE
King bed
$191 per night
IMAGE
King bed
$199 per night
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King bed
$240 per night
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King bed
$270 per night
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King bed
$307 per night

Reviews

Traveler rating

699
132
41
23
21

Time of year

Traveler type

Show reviews that mention

+
magnificent mile
michigan avenue
great location
valet parking
great hotel
bathroom was large
excellent service
staff was great
great room
bed was too soft
sheet under the comforter
great view
restaurant and bar
debit card
  • Excellent
    Sep 2018
    10.0

    A lovely stay!

    The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

    That we eventually had to leave. Everything was wonderful!

  • Excellent
    Aug 2018
    10.0

    One of the most sophisticated hotel of Chicago

    Decoration and restaurant

  • Excellent
    Jun 2018
    10.0

    European flair in the heart of Gold Coast.

    Loved the style, convenience and exceptional service.

  • Excellent
    Apr 2018
    8.2

    Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

  • Excellent
    Sep 2017
    10.0

    Sofitel is the Best

    Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

  • Excellent
    May 2017
    10.0

    Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

  • Excellent
    Apr 2017
    8.8

    Great location, great value for the price.

    Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

  • Excellent
    Mar 2017
    9.7

    Great place to stay

    Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

    More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

  • Okay
    Jan 2017
    5.1

    Horrible customer service

    The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

    The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

  • Excellent
    Dec 2016
    8.5

    Nice place but Parking was overpriced.

    I would have preferred a discount on the Parking for staying in the hotel.

  • Excellent
    Jul 2016
    10.0

    Great location & value

    Great spot. Conveniently located. Pleased overall with the property.

  • Excellent
    May 2016
    10.0

    great value, great service

    we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.

    it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

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About

Overview

Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.

accorhotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.8 Excellent

Based on 12,735 reviews

9.5

Location

8.8

Vibe

6.0

Beach

5.7

Value for money

Things to Know

  • Clean rooms
  • Friendly service
  • Professional service
  • Great reception

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
Express check out
Tennis
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Storage available
EV Charging Station
Elevator
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Wedding services
Terrace/Patio

Location

Most Popular Landmarks

  • 360 CHICAGO 435 yd
  • Magnificent Mile 0.3 mi
  • Chicago Riverwalk 0.7 mi
  • Chicago Theater 0.9 mi
  • Chicago Cultural Center 1 mi
  • Cloud Gate 1.1 mi

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