Guest reviews of Holiday Inn Express San Diego South - Chula Vista
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.6 "Generally very clean."8.6 "86% said
rooms were clean ." 8.6 "86% thoughtit was clean ." -
8.4 "Location is great."10.0 "
Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.9 "Nice rooms."8.1 "81% said the
beds were comfortable ." 8.6 "86% saidrooms were clean ." 8.6 "86% thoughtrooms were spacious ."
Overall Rating
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9.4 "Excellent breakfast."
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9.3 "World class service."9.4 "94% found the
staff to be very friendly ." -
8.3 "Generally very clean."
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8.1 "Rooms are great."
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7.2 "High comfort."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.4 "Excellent breakfast."
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8.5 "Generally very clean."8.3 "83% said
rooms were clean ." -
8.3 "Location is great."
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8.1 "Rooms are great."8.1 "81% said the
beds were comfortable ." 8.3 "83% saidrooms were clean ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Fantastic staff! I've never been treated so well by hotel staff. Plus the hotel is so close to the trolley
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Clean interior rooms, friendly helpful staff, decent location (about 20 min.) to Balboa Park, Sea World, and other attractions. Ample parking, even on a holiday, and a well lit parking lot. Mini fridge was not working properly, but they did promptly exchange for a working unit. When using the business center to print, the paper jammed in the printer and then the ink was dried up, they did fix it was it was a time consuming hassle.
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10.0review from
Met or exceeded all expectations. None.
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8.0review from
Close to Sea World and cleanliness.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The staff was wonderful! the other female manager were very helpful and welcoming. Room was very clean, beds have both soft and firm pillow which makes getting comfy much easier!
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10.0review from
The room was larger and nicer than described. No.
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10.0review from
The Front desk Mangager. Hmmm...Lobby was a bit small.
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8.0review from
The staff was amazing...very helpful and kind. The a/c in the room was the up to par.
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6.0review from
This guest did not leave comments about this hotel.
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1.0review from
Nothing Worse customer servise, toilet didn't work, had to fix it my self
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6.0review from
Staffs are friendly This hotel was not worth for what I paid
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5.0review from
Location The room feels stuffy and smells weird. The room service should be better.
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7.0review from
Good service, nice breakfast, near the train station to go to places as Old Town, Little Italy etc. No
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6.0review from
I made my reservation to this hotel. When I reached there they moved me to a different hotel. I am really disappointed with this. I made my reservation to this hotel. When I reached there they moved me to a different hotel. I am really disappointed with this.
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7.0review from
Nice room and pool No, I knew everything I needed to know about the hotel
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8.0review from
We found this hotel to be comfortable and quiet on the fourth floor. The people were friendly and the location was excellent being right off the I-5 highway. Shopping is everywhere nearby along with restaurants and almost anything else we could want. We missed the new Red Lobster which is not open yet. The breakfast was very good but the area was small for the number of rooms they have so finding a table at the peak time is not easy. I also found that the waffle irons near the beginning of the line made it a hassle for those that wanted other things near the end. My comment (while I was there) was that they should move the irons to the end of the line. The room was very clean. We did find that the maids missed moving the couch when cleaning because we found a toy wrapper. Aside from that there was no problem with the cleanliness; the bathroom was spotless.
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10.0review from
A hot breakfast is great way to start the day. My room has always been very clean and comfortable and will stay again when I come to town.
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8.0review from
Staff were friendly, helpful and courteous. Room was pleasant.
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10.0review from
This hotel made me feel like home, was so quiet, very clean, and the people very nice. I feel like mi casa.
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10.0review from
This hotel was worth every penny. New updated rooms with plasma TV with HD. Great staff. Small store in lobby open 24 hrs. Will return for the next off road race in Chula Vista.
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4.0review from
From the first moment I stepped into the hotel, things were bad. The front desk help was surly and unhelpful. The room-- while spacious-- smelled odd when I walked in and for a FIRST FLOOR ROOM THAT FACES THE MAIN STREET AND PARKING LOT-- it had NO drapes, just sheers. As a single woman traveling for business, I did not feel comfortable at all. I would NOT recommend this property to anyone, unless it was a last resort. It's clear that they put a lot of money into furnishing the hotel and its rooms, but honestly, the location is just terrible.
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10.0review from
It was a great hotel and you could expect nothing more.
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10.0review from
Fantastic staff! I've never been treated so well by hotel staff. Plus the hotel is so close to the trolley
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Clean interior rooms, friendly helpful staff, decent location (about 20 min.) to Balboa Park, Sea World, and other attractions. Ample parking, even on a holiday, and a well lit parking lot. Mini fridge was not working properly, but they did promptly exchange for a working unit. When using the business center to print, the paper jammed in the printer and then the ink was dried up, they did fix it was it was a time consuming hassle.
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10.0review from
Met or exceeded all expectations. None.
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8.0review from
Close to Sea World and cleanliness.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The staff was wonderful! the other female manager were very helpful and welcoming. Room was very clean, beds have both soft and firm pillow which makes getting comfy much easier!
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10.0review from
The room was larger and nicer than described. No.
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10.0review from
The Front desk Mangager. Hmmm...Lobby was a bit small.
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8.0review from
The staff was amazing...very helpful and kind. The a/c in the room was the up to par.
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8.0review from
We found this hotel to be comfortable and quiet on the fourth floor. The people were friendly and the location was excellent being right off the I-5 highway. Shopping is everywhere nearby along with restaurants and almost anything else we could want. We missed the new Red Lobster which is not open yet. The breakfast was very good but the area was small for the number of rooms they have so finding a table at the peak time is not easy. I also found that the waffle irons near the beginning of the line made it a hassle for those that wanted other things near the end. My comment (while I was there) was that they should move the irons to the end of the line. The room was very clean. We did find that the maids missed moving the couch when cleaning because we found a toy wrapper. Aside from that there was no problem with the cleanliness; the bathroom was spotless.
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10.0review from
A hot breakfast is great way to start the day. My room has always been very clean and comfortable and will stay again when I come to town.
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8.0review from
Staff were friendly, helpful and courteous. Room was pleasant.
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10.0review from
This hotel made me feel like home, was so quiet, very clean, and the people very nice. I feel like mi casa.
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10.0review from
This hotel was worth every penny. New updated rooms with plasma TV with HD. Great staff. Small store in lobby open 24 hrs. Will return for the next off road race in Chula Vista.
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10.0review from
It was a great hotel and you could expect nothing more.
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6.0review from
This guest did not leave comments about this hotel.
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1.0review from
Nothing Worse customer servise, toilet didn't work, had to fix it my self
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6.0review from
Staffs are friendly This hotel was not worth for what I paid
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5.0review from
Location The room feels stuffy and smells weird. The room service should be better.
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6.0review from
I made my reservation to this hotel. When I reached there they moved me to a different hotel. I am really disappointed with this. I made my reservation to this hotel. When I reached there they moved me to a different hotel. I am really disappointed with this.
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4.0review from
From the first moment I stepped into the hotel, things were bad. The front desk help was surly and unhelpful. The room-- while spacious-- smelled odd when I walked in and for a FIRST FLOOR ROOM THAT FACES THE MAIN STREET AND PARKING LOT-- it had NO drapes, just sheers. As a single woman traveling for business, I did not feel comfortable at all. I would NOT recommend this property to anyone, unless it was a last resort. It's clear that they put a lot of money into furnishing the hotel and its rooms, but honestly, the location is just terrible.
