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Onondaga Lake Park
Sainte Marie among the Iroquois
The staff was extremely friendly, helpful and even let us borrow a snow brush for our car!
The only things I can say we liked were the shuttle service to the airport and the price of the room. The rooms were small and dirty. The rooms were not sound proof at all. We listened to a baby cry down the hall half the night.
The staff was great and the bed where comfortable room was clean and put together well That they didn't have shampoo or conditioners and not enough wash cloths we only had two wash cloths not enough need like four
They allow pets and the lady who checked us in was very nice. Though it was non-smoking, I could smell cigarette smoke, I didn't sleep well, there was a complete feeling of unclean, I didn't want the bedding near my face, it just felt like it had not been washed and some of the people we saw checking in were a little strange. There was garbage around the dumpster outside, the grass had not been cut, the towels were very small and the pillows were flat, hard to sleep on. It needs a good complete cleaning and the no-smoking policy needs to be enforced.
The place was clean and the night staff was very accommodating -- I had made a mistake in my (supposed to be non-refundable) online booking and they helped move my reservation to that same night and keep my low price. The staff were friendly and were also welcoming of my little dog too. My only disappointment is that when we stay at a Super 8 my daughter hopes for the waffle maker and there are no waffles here. So as long as you don't need the waffles, go for it!
Cheap room Not worth the real price of the place
They preheated the room for me before I arrived which was wonderful when coming out of a cold Syracuse storm. The staff was always available when I called or went to the desk. The room was well cleaned during my stay. The room had everything I needed. My sink got clogged on the first night. Both the sink and the bath tub drained incredibly slowly. There was no vending machine in the second building (despite signs indicating there were) so I had to go out in the snow to the first building to find a machine. Even then, the machine only had food and no drinks. It was hard to control the heating system and I would wake up multiple times to readjust the settings.
The only thing I liked about this hotel was when I got there they had my room key and paperwork ready and when I had a complaint they had everything taken care of. However I will never stay there again because I was poked by an injection needle while getting in bed with my 4 year old daughter. I will never know if that needle was clean or dirty but I had to see a doctor and now I have to take a yearly HIV/AIDS test.