Hilton Garden Inn Guatemala City

The hotel offers daily housekeeping, contactless check-in/check-out, and face masks for guests, ensuring a safe and comfortable stay.

The hotel provides free parking and a free airport shuttle, making it convenient for guests with vehicles or those arriving by air.

Guests have praised the good breakfast and outstanding service at the hotel's restaurant, ensuring a delightful dining experience.

The hotel ensures enhanced cleaning, disinfection of high-touch surfaces, and guest accommodation sealed after cleaning, providing a clean and safe environment for guests.

The high season is in June, offering an ideal time to experience the hotel's nice location and comfortable stay, as mentioned in guest reviews.

Several guests recommended choosing a room with a view, particularly those facing the garden, for a more enjoyable stay.

Some guests mentioned that the hotel can be affected by external noise, so light sleepers may want to request a quieter room or bring earplugs.

Guests highlighted the cleanliness and modern feel of the rooms, but also noted issues such as non-functioning air conditioning and old pillows, so it's advisable to check room amenities upon arrival.

The hotel's proximity to various attractions such as El Obelisco, Parque Zoológico La Aurora, and Museo de Arqueología y Etnología makes it convenient for guests to explore the area.

A few guests reported discrepancies between their booking details and the amount they were charged, so it's recommended to double-check the reservation and billing upon arrival.

While the hotel offers a free airport shuttle, some guests found the lack of an airport shuttle and the high prices of the buffet to be drawbacks, so it's worth considering transportation and dining options in advance.

Some guests mentioned that the soundproofing between rooms was not sufficient, and noise from adjoining rooms was audible, so it's advisable to request a quieter room if this is a concern.

Guests appreciated the helpful staff, good restaurant, and room service, so it's worth taking advantage of these services during your stay.

Several guests suggested extending breakfast hours, especially for those who have traveled long distances and may need to sleep in, so it's advisable to plan for breakfast timing accordingly.

Some guests recommended checking for special offers or packages, as they found the hotel to be expensive, and one guest suggested an alternative hotel with better value for money.