Pros (+) This was one of the most beautiful and clean hotels I have ever stayed at! I arrived late at night and the receptionist was very welcoming.
2 stars
Best Western Cleveland Inn & Suites
Photos of Best Western Cleveland Inn & Suites
Overview
Our hotel is conveniently located at the intersection of Interstate 59 & Highway 105 in Cleveland, Texas. The Best Western Cleveland Inn & Suites is the only mid-budget hotel in the area; serving visitors to the Coldspring, Shepherd, Splendora, Tarkington, Romayor & Rye areas. This hotel offers easy access to a variety of recreational activities including golf, fishing, boating, waterskiing, hunting & hiking in the Sam Houston National Forest. Enjoy our spacious guest rooms or suites; each offering mini refrigerator-microwave combos, high-speed wireless Internet, 39-inch cable ready flat panel television with HBO®, iron, iron board, hair dryer, single serve coffee maker and a plush chair with ottoman. Suites include an executive desk with chair. Hotel amenities include complimentary hot breakfast with a variety of pastries, eggs, sausage, bagels, yogurt, fruits, juices, cereals, oatmeal & coffee. Do not forget our Texas sized hot waffles - they're delicious. Other amenities include business center, fitness center, guest laundry, outdoor pool, interior corridor and complimentary local/800 phone calls. The Best Western Cleveland Inn & Suites is situated about one hour north of Houston, Texas, making it an easy commute for hotel guests to make a day trip into the city. The Best Western Cleveland Inn & Suites is ready to ensure a relaxing and memorable stay. Whether on business or leisure, our friendly staff caters your every need! Make a reservation today and save.
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Amenities at Best Western Cleveland Inn & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Cleveland Inn & Suites
8.0
Very good
407 verified ratings
Wonderful
209
Very good
58
Good
49
Okay
30
Fair
28
Mediocre
11
Poor
22
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many reviews mentioned issues with bed comfort, including hard mattresses and insufficient pillows. Additionally, the location was noted to be awkward or inconvenient for some guests, and there were complaints about the pool size and lack of parking.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
311 reviews
8.2 out of 10
55 reviews
7.8 out of 10
1 review
10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Best Western Cleveland Inn & Suites?
Guests have described the beds as comfortable and inviting, providing a good night's sleep.
Is parking available at Best Western Cleveland Inn & Suites?
Yes, the hotel offers free parking for guests, ensuring convenience and ease of access.
How is the food quality at Best Western Cleveland Inn & Suites?
Guests have enjoyed the breakfast and appreciated the variety, although some have mentioned the absence of breakfast on certain occasions.
What is the cleanliness like at Best Western Cleveland Inn & Suites?
Guests have consistently praised the cleanliness of the rooms and the overall property, ensuring a comfortable and pleasant stay.
What can I expect from the customer service at Best Western Cleveland Inn & Suites?
The staff has been described as friendly, professional, and helpful, ensuring a positive and welcoming experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Breakfast
Some guests were disappointed by the absence of breakfast despite it being advertised. Consider bringing your own breakfast or exploring nearby dining options.
Check Room Amenities
Some guests reported issues with room amenities such as non-working refrigerators and leaky faucets. It may be helpful to check the functionality of these amenities upon check-in.
Be Mindful of Seasonal Highs and Lows
Consider visiting during the low season in January to potentially avoid crowds and secure better rates.
Explore Nearby Hiking Trails
The Lone Star Hiking Trail is located just 7.1 miles away, making it a convenient and scenic option for outdoor enthusiasts.
Verify Breakfast Timings
Some guests were disappointed by the early closure of the breakfast area. It may be beneficial to verify the breakfast timings to avoid missing out.
Request Room Change if Necessary
In the event of issues such as a dirty smell or cleanliness concerns, don't hesitate to request a room change. Several guests reported positive experiences after being moved to a different room.
Double-Check Key Card Functionality
A few guests encountered issues with key cards becoming deactivated. It's advisable to double-check the functionality of key cards to avoid inconvenience.
Consider Bringing Your Own Toiletries
Some guests reported issues with toiletries and bathroom cleanliness. Bringing your own toiletries may enhance your stay.
Inquire About Room Accessibility
While the hotel offers increased accessibility, some guests noted weak spots in the floor of certain rooms. It may be helpful to inquire about room accessibility based on individual needs.
Location
708 Us Highway 59 South, Cleveland, TX 77328
What's nearby
- Lone Star Hiking Trail7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Cleveland Inn & Suites
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $96 |
Average price (weekend night) | $80 |
When to book a room at Best Western Cleveland Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Cleveland Inn & Suites
FAQs when booking at Best Western Cleveland Inn & Suites
Nearby hotels and places to stay
Closest
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See most recommended stays in ClevelandGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 28.2 mi |
Everything you need to know for your stay in Cleveland
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