Pros: Nice big room, high ceilings, over all a pretty good place for the price.
Cons: The doors connecting adjoining rooms were paper thin, could here talking from the other room and they were not talking overly loud. Small TV but did not watch it much. Arrived to find this is a No Smoking Anywhere property.
Pros: Staff and nice clean comfortable room
Pros: Cleanliness, parking lot, room space, very silent either side of the hotel no traffic noise
Cons: Breakfast is not keep up with, lots of cigarettes buds in the front of the hotel itself.
Pros: the cart to bring bags to room the elevator until it was overrun by dogs
Cons: the employees and guests smoke next to entrance so I was forced to walk through smoke. Pets are put above guests. pets caused elevator to smell horrible. pets used same elevator, licked me and jumped up at me. Pets are not restricted to certain rooms
Pros: Staff was friendly and helpful, breakfast was good, room was clean.
Pros: Everything was clean, working, and up-to-date. Staff was very friendly and accommodating. We left our laptop computer there, and they were kind enough to hold it for us until our son could pick it up.
Cons: Not really.
Pros: Very hard to get to for out of towners at night would be extremely hard , one room booked had reserved a room with 2 beds only had one ,beds very comfortable but paid for 2 beds not one staff very friendly
Cons: paid for b2 beds not one misrepresented and charged more for same room except cheaper room on 3rd floor
Pros: Clean, friendly and good wifi
Pros: The staff makes this hotel! My husband had a heart attack while we were there out of town. A member of security came up and stayed with me while the EMTs took care of him. All the staff were concerned & asked me for updates through the rest of my stay.
Pros: Our receptionist that checked us in, was awesome and had us laughing throughout our whole stay there!
Cons: The fact that one employee was smoking right in front of the building.
Pros: Price/amenity combination
Cons: Still a little harder to get to than some others.
Pros: Everything was great.
Cons: Everything was great.
Sports is a way of life in Texas and our Best Western Plus New Caney Inn and Suites is in a location that is convenient for many sporting events and competitions, including a luxury Tour 18 Golf Course nearby. Frequent flyers can rest assured they'll catch their flight because our property is a brief drive from the George Bush Intercontinental Airport. However, that doesn't mean there aren't plenty of nearby opportunities for rest, relaxation and recreation, too. Lake Houston State Park is in the neighborhood and a favorite destination for outdoor lovers. More of a city traveler? That's covered, too. The Humble Civic Center is also near our New Caney hotel where top events happen year round. Whether you prefer a getaway at Lake Houston Wilderness Park or a concert or sporting event for the record books, it's all at your fingertips when staying here. The A. V. Bull Sallas Park Sports Complex is minutes away, and there's nothing like taking in a game even if you're here for business. The Walmart® Distribution Center attracts employees to the area on a regular basis, and mixing sports with business is always in good taste. If something a little more relaxing strikes your fancy, visit the Oakhurst Country Club for fine dining, social events and recreation. After a meeting at Kingwood Medical Center or taking care of business with Baker Hughes, why not treat yourself? Romantic getaways are made complete with southern hospitality, while business travel with Exxon Mobile® is complemented by some of the area's top attractions just a few miles away from our hotel in New Caney, TX. Luxury bedding awaits every guest at the Best Western Plus New Caney Inn and Suites. We are happy to accommodate groups and those in town for a special event. Simply ask one of our friendly staff members if there anything we can do to improve your stay with us and we will go above and beyond to deliver. Book a room at Best Western Plus New Caney Inn & Suites today and enjoy the best value and a memorable stay in New Caney, TX! Enjoy your stay!
Pros: staff was very friendly, rooms cleaned and smelled good.
Cons: location because of all the construction but not to bad
Cons: Wi-Fi poor most of the time, fair at best. Lobby not much better than in room. Staff said it was because of the rain (not buying that one). Don't stay here if you need Wi-Fi. Otherwise good service and room.
Pros: Small room but clean and simple. Lots of pillows on beds.
Cons: No Fox News. No breakfast after 9AM
We stay here all the time. Ample parking for all size vehicles.
Cons: Construction on the road, but that ain't their fault
The motel was very noisy! Construction outside and they would not move us to other side of motel to help with the noise issue. The motel is very close to the freeway and even without construction it would be very noisy...no noise barriers. Room is small--almost like a one star level. It had several things in room that needed repair...nothing that was mandatory except the outlet that blew my breathing machine that had to be repaired...yes outlet was checked and was the problem...motel only offered to move us to another room...no help on repair of my machine. We went to see the pool and it was small even if it was for a personal home...very small and nothing special. Breakfast was scrambled eggs, sausage links on one day and alternated with sausage patties on the next and then back to links, biscuits and gravy, waffle maker, Danishes, apples and bananas, cold cereal, orange and apple juice. Not a bad choice if you were there only one day...gets old after a while. The staff were very interested in their computer and not in what the patrons needed. The motel was kept clean but was a little unnerving when I was in the shower and a cleaning lady came in wanting to know if I wanted the room clean.
Pros: The bed was very comfortable with ample pillows.
Cons: Everything in the motel was average or less. The room was small, noisy, needing repairs, outlet shot sparks, breakfast repeats every other day, staff not interested...playing on computer, Wi-Fi very slow, pool extra small, Noisy!!!!!!!
Pros: Price. Housekeeping.
Cons: Desk would not credit La Quinta Rewards
This was a good resting place for our long trip to South Padre Island.
Pros: The ease of eally enjoyed howthe check in.We really enjoyed how close it was to eating and shopping.
Cons: The constrution going around the hotel. I realize that is not the hotels fault and when done will only make the hotel more accessible.
Excellent place to stay!
Pros: This hotel was well taken care of, beautiful rooms.
DONT' STAY AND NEVER STAY.
Cons: YES CALL THE POLICE WHEN YOU SEE SOMEONE STEALING A CLIENTS TRUCK
The La Quinta Inn & Suites Houston New Caney has been awarded the 2017 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 3 years. Conveniently located just 4 miles north of Kingwood on US HWY 59 North and just few minutes away from George Bush Intercontinental Airport, La Quinta Inn & Suites New Caney is a 100% nonsmoking, interior corridor hotel built in 2010. Our location offers a quiet environment, so come enjoy our state of the art fitness center, sparkling pool and refreshing spa. Our guest rooms are spacious, well decorated and full of amenities for our guests. Some of the areas that we proudly serve include New Caney, Kingwood, Humble, The Woodlands, Porter, Splendora, and Cleveland. We are also near many local attractions, including Lake Houston State Park, Deerbrook Mall, Kingwood and Oak Hurst Country Golf Clubs. In addition, you will find nearby many shops and restaurants. From the moment guests pull up to the hotel, they will be amazed at the sophistication and appeal of our property. The well-manicured lawn, gardens and a beautiful lobby decor and style shows the care and professionalism of our staff in providing a great experience for all our guests. Whether traveling for business, leisure or group event, La Quinta Inn & Suites Houston New Caney has the perfect accommodations for you. Guests can relax in their overstuffed chairs and sofas, complete some last minute business at their work desks, or simply wind down and enjoy our great beds while catching a movie on our 42 inch HDTV. Then join us each morning for a Free Bright Side BreakfastTM near the lobby.
This was bizarre from the moment I entered the building. I had prepaid for the reservation. At Check in he had me SIGN a physical BLANK Visa receipt for amenities and damage coverage. No. That's like signing a blank check. He refused to check me in if I didn't sign it. That's not even LEGAL if I'm not mistaken. The room was already paid for with no refund. I reluctantly signed it with the agreement that I get it back voided after my stay. Unbelievable ! ! Then, the air conditioners are set to a minimum of 78 degrees in order for him to save money. REALLY! You don't make your guest sweat at night so you can save money. You won't be making money when this gets out. Finally, when I checked out and asked for my blank VISA receipt he called me back to the room where he said, 'Mr. Stone, can you please come here and may I have a word with you? It seems we cannot locate ONE of your hand towels.' SERIOUSLY ! ! ! Not only are you going to impede my check out but publicly humiliate me OVER A SINGLE RAG YOU DID NOT FIND!? So I actually went into the room and helped him look for the SINGLE HAND TOWEL. He picked up the blanket and it fell out and he said, ' Oh, here it is!' UNBELIEVABLE ! ! ! ! ! ! My girlfriend who was waiting in the car REFUSED to even believe me that this actually happened ! ! ! I can't believe it myself ! ! NEVER UNTIL THIS PROPERTY IS COMPLETELY TORN DOWN AND RE-ESTABLISHED STAY AT THIS FACILITY ! ! ! ! NEVER NEVER NEVER ! EVER !
Pros: Is was clean
Cons: Staff was unbelievably bizarre and embarrassed me over ONE hand towel. Which he found after asking me to help search for it. Humiliating !
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