Hilton Garden Inn Cleveland East/Mayfield Village

The hotel offers a range of amenities including an indoor pool, fitness center, restaurant, bar/lounge, free parking, and a snack bar.

Guests have mentioned that the hotel is very clean and comfortable, but some have expressed concerns about the cleanliness of the pool and hot tub.

Yes, pets are allowed at the hotel upon request, although charges may apply.

The high season is in April, and the low season is in January.

Guests have praised the friendly staff and the helpfulness of the service people, but some have also mentioned encountering rude front desk staff.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room amenities not matching the descriptions. Double-check the room details and consider contacting the hotel directly to ensure the room meets your expectations.

If you have specific needs or expectations, such as a bathtub or hot tub access, it's advisable to confirm the availability of these amenities before booking, as some guests were disappointed by the unavailability of certain features.

While the hotel's restaurant serves breakfast, some guests were surprised to find out that it was not included in their stay. It's recommended to clarify the breakfast inclusions at the time of booking.

Some guests were not aware of the hotel's housekeeping policies, leading to disappointment during their stay. It's advisable to inquire about the frequency of housekeeping and any related protocols upon check-in.

The hotel is conveniently located near various attractions, such as the Cleveland Museum of Art and the Rock and Roll Hall of Fame. Take advantage of the hotel's proximity to these attractions for a well-rounded experience.

If you require specific accessibility features, such as a wheelchair-accessible room, it's recommended to confirm the availability of these features with the hotel in advance to ensure a comfortable stay.

Some guests were disappointed by the unavailability of the pool and hot tub during their stay. It's advisable to confirm the status of these facilities before booking if they are important to your stay experience.

While the hotel offers a noon checkout, some guests experienced confusion regarding check-in and checkout times. It's recommended to clarify these details to avoid any inconvenience during your stay.

If you encounter any issues with your room, such as cleanliness or amenities not meeting expectations, consider addressing them with the hotel staff promptly. Some guests reported challenges with room changes and upgrades, emphasizing the importance of timely communication.