|""Beautiful,quiet rooms, super friendly staff""||(in 172 reviews)|
|"Beautiful character and historical building!"||(in 80 reviews)|
|""Super nice staff, good location.""||(in 215 reviews)|
|"Room smelled like marijuana"||(in 114 reviews)|
|"Big tv and tall ceiling"||(in 2 reviews)|
|"Windows dirty impaired our view."||(in 20 reviews)|
|great location||in 517 reviews|
|room was nice||in 454 reviews|
|staff was friendly||in 354 reviews|
|valet parking||in 212 reviews|
|city view||in 103 reviews|
|beautiful hotel||in 101 reviews|
|great restaurants||in 98 reviews|
|parking over night||in 90 reviews|
|room service||in 82 reviews|
|within walking distance||in 67 reviews|
|interior architecture||in 40 reviews|
|bed was comfortable||in 32 reviews|
|downtown cleveland||in 32 reviews|
|hall of fame||in 11 reviews|
|house of blues||in 11 reviews|
|high ceilings||in 7 reviews|
|special events||in 6 reviews|
Bed was comfortable, location was perfect, staff was super friendly.
The bed wasn’t the best. No mattress pad and small pillows.
The noise was more than a bit bothersome
I loved the uniqueness of this Hyatt. The architecture of the arcade as the lobby to the small details in the room were gorgeous. It was close to everything downtown and only a 10 minute walk to the Q which is where the concert was at that I was in town for.
Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.
Great location, service was terrible
The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.
The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!
Unique Hotel with Great Location
Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.
We stayed in the vip suite and it was nice. Very spacious.
Furniture and decorations were a little dated. Same with the electronics.
Very close to downtown attractions in a unique building.
Very few "extras" provided without cost.
Great location and staff!
Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
Great location...if you can tolerate the disgusto
Pleasant and helpful staff.
Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
clean, friendly staff, nice central location
had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge
The hotel itself has a super cool environment and the building is spectacular... until you go in the room.
This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.
Located in Downtown Cleveland, the Hyatt Regency Cleveland at the Arcade is one of the most historic hotels in the area. Built in 1890, this hotel is more than just a place to stay; it is an experience.
Known as one of the most quintessential wedding venues in Ohio, it also offers guests quick and easy access to the Rock N’ Roll Hall of Fame, The Cleveland Museum of Art, and the Cleveland Zoo. For sports fans, it is extremely close to the Quicken Loans Arena, FirstEnergy Stadium, and Progressive Field. Guests of the hotel will see just how much fun they can have and won’t have to go very far!
Each room features a modern setting in this very historic building. The Cleveland at the Arcade features VIP suites, King suites, and Double suites. Each room has Wi-Fi, a minifridge, coffee makers, hair dryers, an iron, a large safe that can hold a laptop, and a Hyatt Grand bed. The VIP suite even has a beautiful, marble tub for ultimate relaxation.
There is a restaurant and lounge in the hotel for guests to dine or have a quick cocktail. The Marengo Luxury Spa is located in the Cleveland at the Arcade for guests who are in need of a massage, nail, or hair services.
Along with a 24-hour fitness and business center, the Cleveland at the Arcade is a great place to stay for families and business travelers. It is a perfect blend of history and relaxation.
based on 1,455 reviews
Policies vary by room type and provider.
All existing Hyatt Regency Cleveland at The Arcade reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Cleveland at The Arcade reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Regency Cleveland at The Arcade is located at 420 Superior Avenue East in Downtown, 0.2 miles from the center of Cleveland. Cleveland Public Library is the closest landmark to Hyatt Regency Cleveland at The Arcade.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Regency Cleveland at The Arcade.
Yes, Hyatt Regency Cleveland at The Arcade offers free Wi-Fi.
No, Hyatt Regency Cleveland at The Arcade does not offer free parking.
No, Hyatt Regency Cleveland at The Arcade does not offer free airport shuttle service.
Hyatt Regency Cleveland at The Arcade is 10.3 miles from Cleveland Hopkins Intl. Hyatt Regency Cleveland at The Arcade is 42.4 miles from Akron/Canton.
Yes, Hyatt Regency Cleveland at The Arcade is a pet-friendly hotel.
No, Hyatt Regency Cleveland at The Arcade does not have a pool onsite.
Hyatt Regency Cleveland at The Arcade has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.