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Hyatt Regency Cleveland at The Arcade
4 stars

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue East, Cleveland, OH 44114, United States
Cleveland, OH
See location+1 216 575 1234
From
$119
Cheapest

rate per night

8.2
Very good
based on 1971 reviews
1,971 reviews

Photos of Hyatt Regency Cleveland at The Arcade

Overview

Located in Downtown Cleveland, the Hyatt Regency Cleveland at the Arcade is one of the most historic hotels in the area. Built in 1890, this hotel is more than just a place to stay; it is an experience.

Known as one of the most quintessential wedding venues in Ohio, it also offers guests quick and easy access to the Rock N’ Roll Hall of Fame, The Cleveland Museum of Art, and the Cleveland Zoo. For sports fans, it is extremely close to the Quicken Loans Arena, FirstEnergy Stadium, and Progressive Field. Guests of the hotel will see just how much fun they can have and won’t have to go very far!

Each room features a modern setting in this very historic building. The Cleveland at the Arcade features VIP suites, King suites, and Double suites. Each room has Wi-Fi, a minifridge, coffee makers, hair dryers, an iron, a large safe that can hold a laptop, and a Hyatt Grand bed. The VIP suite even has a beautiful, marble tub for ultimate relaxation.

There is a restaurant and lounge in the hotel for guests to dine or have a quick cocktail. The Marengo Luxury Spa is located in the Cleveland at the Arcade for guests who are in need of a massage, nail, or hair services.

Along with a 24-hour fitness and business center, the Cleveland at the Arcade is a great place to stay for families and business travelers. It is a perfect blend of history and relaxation.

8.2
Very good rating
Based on 1,971 verified guest reviews

Latest deals for Hyatt Regency Cleveland at The Arcade

Wed 7/9
Thu 7/10
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Double room
2 double beds
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hyatt Regency Cleveland at The Arcade

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • Allergy-free room
  • No smoking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Heating
  • Adapter
  • Air-conditioned

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

General

  • Window
  • Family rooms
  • Telephone
  • Privacy curtain
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Private bathroom

Workspace

  • Fax/photocopying
  • Fax
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Valet parking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Kids meals

Fitness

  • Fitness center

Spa

  • Spa

Reviews of Hyatt Regency Cleveland at The Arcade

8.2
Very good
1971 verified ratings
Wonderful
1082
Very good
303
Good
225
Okay
111
Fair
105
Mediocre
48
Poor
97

Summary of reviews

Guests say
Guests appreciated the hotel's great location, beautiful design, and friendly staff. However, many expressed dissatisfaction with cleanliness issues and service problems during check-in and billing. Overall, the hotel offers a good experience but needs to address these concerns for a better stay.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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All reviews

10
Wonderful
Anonymous, Aug 2020
Pros (+) Bed was comfortable, location was perfect, staff was super friendly.
7.4
Good
Carlos, Sep 2019
Pros (+) The bed wasn’t the best. No mattress pad and small pillows.
Cons (-) The noise was more than a bit bothersome
8.2
Very good
Megan, Oct 2018
Pros (+) I loved the uniqueness of this Hyatt. The architecture of the arcade as the lobby to the small details in the room were gorgeous. It was close to everything downtown and only a 10 minute walk to the Q which is where the concert was at that I was in town for.
Cons (-) Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.
3.7
Poor
Gabrielle, Jul 2018
Pros (+) The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.
Cons (-) The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!
10
Wonderful
Anonymous, Jan 2018
Pros (+) Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.
8.0
Very good
Anonymous, Dec 2017
Pros (+) We stayed in the vip suite and it was nice. Very spacious.
Cons (-) Furniture and decorations were a little dated. Same with the electronics.
9.7
Wonderful
Anonymous, Nov 2017
Pros (+) Beautiful
Cons (-) Parking
8.0
Very good
Thomas, Sep 2017
Pros (+) Very close to downtown attractions in a unique building.
Cons (-) Very few "extras" provided without cost.
10
Wonderful
John, Apr 2017
Pros (+) Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) Pleasant and helpful staff.
Cons (-) Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!

Location

420 Superior Avenue East, Cleveland, OH 44114

What's nearby

  • Cleveland Mall195 yd
  • Public Square272 yd
  • Terminal Tower0.3 mi
  • Quicken Loans Arena0.3 mi
  • Progressive Field0.4 mi
  • Playhouse Square Centre0.5 mi
  • FirstEnergy Stadium0.6 mi
  • Rock and Roll Hall of Fame0.6 mi
  • Steamship William G. Mather Maritime Museum0.6 mi
  • St. Peter Church0.6 mi
  • West Side Market1.3 mi
  • Great Lakes Brewing Company1.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hyatt Regency Cleveland at The Arcade

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
September
$188
$178
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 85% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hyatt Regency Cleveland at The Arcade

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Regency Cleveland at The Arcade

  • If you’re after a cheap room at Hyatt Regency Cleveland at The Arcade, then you should consider staying during the low season. The cheapest deals can generally be found in October and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Regency Cleveland at The Arcade, plan to stay on a Tuesday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hyatt Regency Cleveland at The Arcade was booked for on KAYAK in the last 2 weeks was $122, while the most expensive was $358.
  • How long should you stay at Hyatt Regency Cleveland at The Arcade? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Hyatt Regency Cleveland at The Arcade

  • Where is Hyatt Regency Cleveland at The Arcade located?

    Hyatt Regency Cleveland at The Arcade is located at 420 Superior Avenue East in Downtown, 0.2 miles from the center of Cleveland. Cleveland Mall is the closest landmark to Hyatt Regency Cleveland at The Arcade.

  • When is check-in time and check-out time at Hyatt Regency Cleveland at The Arcade?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Regency Cleveland at The Arcade.

  • Does Hyatt Regency Cleveland at The Arcade offer free Wi-Fi?

    Yes, Hyatt Regency Cleveland at The Arcade offers free Wi-Fi.

  • How far is Hyatt Regency Cleveland at The Arcade from the airport?

    Hyatt Regency Cleveland at The Arcade is 10 miles from Cleveland Hopkins Intl. Hyatt Regency Cleveland at The Arcade is 11.6 miles from Cleveland Cuyahoga County.

  • How does KAYAK find such great Hyatt Regency Cleveland at The Arcade hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Regency Cleveland at The Arcade in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Regency Cleveland at The Arcade and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Regency Cleveland at The Arcade.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.7
0.2 mi
Cleveland Hopkins Intl
10.3 mi