Overview

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue, Cleveland, OH 44114, United States
+1 216 575 1234

$165+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 1,721 reviews
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Review highlights

  • 8.8
  • 8.6
  • 5.6
  • 4.9

Good to know

  • Great shopping
  • Stylish Hotel

Nearby

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    About

    Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Spa
    • Beauty salon
    • Coffee shop
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,721 reviews
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Location is great."
    • 8.3 "Great service."
    • 6.7 "Vibe was decent."
    • 6.0 "Average cleanliness."
    • 5.6 "Bar is ok."
    • 4.9 "Breakfast is below average."
    • 4.5 "Internet is poor."
    • 3.6 "Value below average."
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    Overall Rating

    8.4 Excellent
    Based on 1,032 reviews
    • 8.7 "Great service."
      7.3 "73% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Bar is ok."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      4.7 "53% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      3.5 "For 65%, the rooms looked old."
      3.5 "65% complained about the bathroom."
      1.1 "89% were disappointed with the minibar."
      1.0 "90% were unsatisfied with the kitchenette."
      4.5 "55% had problems with the shower."
    • 4.5 "Breakfast is below average."
      3.9 "61% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      3.1 "69% thought it was overpriced."
    • 3.4 "Value below average."
      3.1 "69% thought it was overpriced."
      3.9 "61% said the breakfast was too expensive."
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    Overall Rating

    8.2 Excellent
    Based on 361 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.3 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      7.0 "70% said the beds were comfortable."
    • 4.0 "Value below average."

    Overall Rating

    7.7 Good
    Based on 189 reviews
    • 8.6 "Location is great."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.5 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
    • 6.8 "Vibe was decent."
    • 6.2 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
      5.7 "Only 57% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.8 "Value below average."
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    Overall Rating

    7.7 Good
    Based on 137 reviews
    • 8.4 "Location is great."
    • 8.0 "Great service."
    • 6.2 "Vibe was decent."
    • 5.8 "Average comfort."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Breakfast is below average."
    • 3.4 "Value below average."
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    Good to know
    "Great shopping"
    "Stylish Hotel"
    data provided by TrustYou

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