Cons (-) Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
4 stars
Metropolitan at The 9 Autograph Collection
Photos of Metropolitan at The 9 Autograph Collection
Overview
Metropolitan at The 9 Hotel is a boutique hotel in the heart of downtown Cleveland. Rooms feature a modern and edgy approach inspired by modern contemporary architecture and minimalism. Rooms feature separate living areas, flat screen televisions for in-room entertainment, and luxury bath amenities. With beautiful views of downtown Cleveland, it's easy to relax in luxury at the Metropolitan at The 9 Hotel.
In addition, fitness centers are available and range from Pilates classes to instructor-led classes from cardio kickboxing to yoga. After a day of exploring historic neighborhoods downtown, boutique shopping, and fine dining, guests can indulge in a calming massage to soothe away the day's stress. Professional massage therapists are available and services are offered seven days a week. Guests can choose from a hot stone treatment to full body massages and aromatherapy treatments for the ultimate relaxation.
During their stay at the Metropolitan at The 9 Hotel, guests can enjoy Adega, a trendy restaurant with an elegant, cozy, and social setting. It serves dishes made with locally-sourced ingredients and offers a menu of local wines and handcrafted cocktails. Breakfast, lunch, and dinner entrées are created to showcase the flavors of the region. Indulge in fresh cuts of meat, hand-shaped burgers, and light fare.
Explore the city of Cleveland for plenty of boutique shops. Take in exhibits at the Cleveland Museum of Art or The Natural History Museum or see a live show at Playhouse Square. Afterward, head to Ohio City and discover unique coffee shops, eateries and locally sourced goods. When the day is over, end the night in comfort at the Metropolitan at The 9 Hotel.
Latest deals for Metropolitan at The 9 Autograph Collection
Amenities at Metropolitan at The 9 Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Dining
- Grocery deliveries
- Minibar
- Restaurant
- Bar/Lounge
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Sofa
- Telephone
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Metropolitan at The 9 Autograph Collection
7.5
Good
293 verified ratings
Wonderful
165
Very good
33
Good
24
Okay
14
Fair
20
Mediocre
14
Poor
23
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness. Noise disturbances from neighboring rooms and issues with amenities like water pressure and room service were also common complaints.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Cons (-) A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
Pros (+) Location, rooftop bar, valet parking
Cons (-) no complaints
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant, Adega?
Adega is a trendy restaurant with an elegant, cozy, and social setting that serves dishes made with locally-sourced ingredients and offers a menu of local wines and handcrafted cocktails. Breakfast, lunch, and dinner entrées are created to showcase the flavors of the region.
What are the fitness center offerings at the hotel?
Fitness centers are available and range from Pilates classes to instructor-led classes from cardio kickboxing to yoga. After a day of exploring historic neighborhoods downtown, guests can indulge in a calming massage to soothe away the day's stress.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the room temperature regulation, noise from the street, and the softness of the mattress. Additionally, some guests found the shower design and lack of certain amenities to be inconvenient.
What are the highlights of the hotel's staff and customer service?
Guests have praised the staff for being friendly, accommodating, and attentive. The hotel's customer service has been described as amazing, and the staff has been commended for their professionalism.
What are the nearby attractions to the hotel?
The hotel is conveniently located near various attractions, including the Cleveland Arcade, Progressive Field, Playhouse Square Centre, and the Cleveland Public Library, offering guests plenty of options for exploration and entertainment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city skyline comes highly recommended.
Enjoy the On-Site Dining
Guests appreciated the trendy restaurant, Adega, for its locally-sourced ingredients and handcrafted cocktails. Consider dining in for breakfast, lunch, or dinner to experience the flavors of the region.
Take Advantage of the Fitness Classes
The hotel offers a range of fitness classes, from Pilates to cardio kickboxing. Guests looking for a workout with a view should consider joining one of the instructor-led classes.
Explore Nearby Attractions
The hotel's proximity to attractions like the Cleveland Arcade, Progressive Field, and Playhouse Square makes it an ideal base for exploring the city. Plan to visit these nearby points of interest during your stay.
Consider Pet-Friendly Accommodations
If traveling with pets, the hotel offers increased accessibility and allows pets on request, although charges may apply. It's a convenient option for guests with furry companions.
Relax with On-Site Massage Services
After a day of exploring, indulge in a calming massage from the professional massage therapists available seven days a week. Guests can choose from a variety of treatments for the ultimate relaxation.
Check Room Amenities
Some guests found the room amenities to be lacking, such as the absence of a coffee maker and microwave. Consider confirming the availability of these amenities before your stay, especially if you have specific needs.
Be Mindful of Noise Levels
Guests staying in rooms facing the street noted that it could be noisy. If you're sensitive to noise, consider requesting a room away from the street to ensure a peaceful stay.
Parking Considerations
While the hotel offers parking and valet parking, some guests found the parking charges to be high. If you're planning to bring a vehicle, it's advisable to factor in these costs.
Room Design and Functionality
Some guests mentioned that the room design focused more on aesthetics than functionality, with feedback on lighting, shower setup, and the absence of certain amenities. Keep this in mind when considering the room layout and design.
Location
2017 East 9th Street, Cleveland, OH 44115
What's nearby
- Quicken Loans Arena415 yd
- Progressive Field419 yd
- Playhouse Square Centre0.3 mi
- Cleveland Mall0.4 mi
- Public Square0.4 mi
- Terminal Tower0.4 mi
- St. Peter Church0.5 mi
- Steamship William G. Mather Maritime Museum0.8 mi
- Rock and Roll Hall of Fame0.8 mi
- FirstEnergy Stadium0.8 mi
- West Side Market1.4 mi
- Great Lakes Brewing Company1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Metropolitan at The 9 Autograph Collection
Low season | November |
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High season | August |
Average price (weeknight) | $258 |
Average price (weekend night) | $276 |
When to book a room at Metropolitan at The 9 Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Metropolitan at The 9 Autograph Collection
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Value for money | 7.3 |
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Distance to city center | 0.4 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 10.4 mi |