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Room releatively clean Bad lighting and unfresh smell
Parking, absence of noise By far the most expensive hotel out of three on this trip to Italy and by far the least value for money from these three
Big and comfortable rooms. Sea view. Central location. Classic style.
Good location fronting the beach, easy access, very central
the room and the location Poor breakfast service as slow at refilling food and beverages and rude when advised of everything running out. This was a particularly busy weekend which could be why.
Staff were helpfull and freindly Cleanliness of the rooms were very very bad. The rooms and the beds had very bad smell.
Excellent location.This hotel is 4 star rated which I don't think so by irish standards , Friendly staff. Free wifi which was great. It is too expensive .135 euros per night We did not have a sea view the bathroom was small and there was very little space around sink and no shelves for cosmetics .Breakfast was only fair although the cold eggs were nice
We were able to purchase a bottle of wine at the pool bar and take it to our room. The sound of the sea was great when we were getting ready to sleep. The room was very large and well decorated
Localization I arrived at 23h00 and there was no room service/bar open.
superb restaurant next door, clean & nice rooms, easy parking near the room door, easy-to-find location breakfast is not included and costs 5 euro perperson - though, very poor.
Room was spacious Unfriendly staff, bathroom needed an upgrade, room service not available because the restaurant/kitchen staff were too busy with private functions.
The room was large and comfortable with a small porch to sit on which was nice. The bathroom was very small and cramped. Maybe the room could be a bit smaller to enlarge the bathroom.
clean quiet comfortable
The air condition system was broken. Huge implications for comfort and sleep
Regular hotel with regular services
Rooms were like small suites with a private parking space.The attached restaurant "La Bucca" was excellent. The advertised swimming pool was under reconstruction when we were there.
It was a pleasant time to be there.
easy car parking, family friend
The restaurant is excellent - but seems to be independent from the hotel. The heating is controlled from reception, which means that the room was often cold.
The incredible view of the sea, the relaxing atmosphere and the swimming pools
The location, the views, the spaciuos rooms, personell... The building is pretty old, and it's visible, the on-going construction around the Hotel doesn't help if you want to relax in-door...
swimming pool- the big one Towels not clean, room with damp and therefore smelling damp everywhere. Reception staff unfriendly, no simple smile (they have no idea about tourism business). Breakfast poor. No help for the heavy luggage. Very expensive if you decide to eat in the restaurant. Beach access is expensive as well (20 Euros), if you walk for 5 minutes you can go for a free beach! Overall the hotel is not worth 4 stars, maybe a 3. I think, they are just using the swimming pool - which is the only good thing- and their panoramic view for marketing. Would never go there again.
view at the see from restaurant and our room was wonderfull. the bathroom was amazing. i loved it! building outside-reconstruction at the moment. i don t like the swimming pool near the restaurant. but i am satisfied, i appreciate english speaking stuff.
Friendly staff. Very helpful It was very run down and in need of update - not 4 star expectation.
The room decor and the views were exceptional. The whole hotel was very comfortable and the inhouse faciclities were good. Could have been a little closer to facilities, but worth the inconvenience.
location, quiet place and yet not far from city centre service at the beach with special car, esp. cleaning the beach when hotel guests are already there trying to relax
The position of this hotel is wonderful. The room (superior) I got was the biggest I ever had. The hotel needs to be restructured especially in the external parts. Even if it is not far from the sea and the center, it's dangerous the road if done by foot.
The pools were good . It was not a 4 star standard. I hated the artifical flowers every where
Beautiful seaview on standard room. Large room. Large pool. Not a seaside hotel. No beach. Poor quality dinner restaurant. Poor parking accomodation. Building just fairly maintained.
Having the room just above the kitchen. - And as for most hotels single rooms are just too expensive
location comfort in the room and breakfest
The restaurant was extremely good value. The room was clean with a fair TV service. There was wi-fi. The staff were very friendly although english was not their language at all. The lift was in good order The bathroom was sad with broken bits and some black rot on the ceiling - the water pressure was low in the morning - otherwise acceptable. The impression was a 1970's Hotel up graded to fit the 2010's but arriving at the mid1980's. The price at 95Euro was, we thought high for this hotel - 55Euro would have been right however its proximity to Portofino may account for the price. The Genova boatshow was starting the night we stayed thus this was the only Hotel under 350 euros available.
Sea View & parking Room was too noisy, shower was broken, towels were poor quality, breakfast was poor
View... And price for the one night stay. Parking. The hotel is some 3 kilometres from the town. You only can drive there from the hotel, no chance to get anywhere by walk. Beaches are not very much pleasant to visit. We hardly could sleep at night as the windows seems like do not provide any protection from noise from the road.
Good location, nice view from the room.
sea view Kitchen smells in the bedroom;drab and well worn furnishings; surly staff.
Excellent location near the beach. Wide room with a lot of space. A bit difficult to find. Getting a parking space was a bit of a challenge
The presence of the private parking
I do not like this hotel at all. Churlish and rude personal and distasteful rooms. The beach - sorry sight.
The hotel was clean and quiet.It was situated near to the beach and view to the sea was beautiful. The women who served breakfast were very kind. We missed for some kind of hotel book because staff spoke english poorly. Breakfast did not correspond to "buffet breakfast" but was enough to us. There were too few staff in the restaurant at dinner time. Dinner was excellent but hurried atmosphere distressed.
The rooms were lovely and modern with air conditioning. Close to the beach, bars and restaurants. The staff were very helpful. Lovely place to stay!
They have a good restaurant.
Nice Hotel, nice rooms, very good restaurant. Hotel was indeed as offered 50 m from the beach, unfortunatelly it was 50 meters in highth, which resulted in a 700m walk to reach the beach. Tlooks like cheating the customers. However as the rest was fine, it was accepted.
close to beach a bit noisy..but hey you're in Italy..
Staff were very welcoming. Room/bathroom very good. Sea view, but obviously noisy with constant traffic which didn't bother us. Breakfast was really bad- machine coffee and orange juice which was awful. Didn't try the cheap looking ham or cheese. This is a country of great food (well in some places) so go to coffee bar next door which is fast with great coffee and cakes. Evening drink there is good too.
we were here before, to visit genoa boat show via a very convenient boat / ferry connection this was the reason for choosing this location getting there by car is very difficult due to heavy rainfall we took 3h from genoa boat show to get to the hotel
Location across from the sea.
An old hotel charm with necessary modern conveniences. Secure included parking.
Good Breakfast, two bathrooms in room, large windows, big room, free gated parking Some Train noise, Renovation construction on the front of the building
The name was not marked clearly outside so I could not identify it!
quite run hotel Work is being done on external decoration on front elevation and itheir is minimum noise. It is an old building and work has to be done sometime, will look nice when finnished.
The two different rooms we were in were large and clean. Bathroom lay-out a bit awkward. You had to circumnavigate the bidet to get at the toilet. Staff was friendly and helpful. The hotel is in a very noisy position, situated on a busy through road and despite double glazed windows traffic sounds could be heard all through the night. The bar opposite the hotel played loud music until midnight. We changed rooms from the seafront side to the back and that was better although there you hear the trains early in the morning.
Convenient for purpose of trip Food at linked restaurant was terrible. Breakfast very limited
The hotel was v ery well situated near the town centre and beach The hotel was a little out of date, and did not seem to be 4star standard
Location, parking, comfort of room, friendly and efficient staff.
The fact that it was close to the beach. The food of the restaurant was very good and the staff was friendly. We believe the services, the room and the hotel itself was not worth the money nor it's really a 4 star hotel. It needs mayor upgrading.
Good location, parking ok, staff carefull. Breakfast was poor, the hotel is not a 4 star hotel really.
I realy liked people who work in the hotel. They are very friendly. But only two of them speak English. The hotel is good lockated, just near the see and in two minutes wirking to the town centre. I would like to have more diferensiated breakfast with more fruits and cheese. As well in the night is impossible to order tee to the room. You have to go to the bar and take it your self.
Very good location for 1 night stay during car journey fron France to Italy. We booked paid parking but were provided by groung parking on hotel territory free of charge! Frendly hotel staff on reception reccomended us good restaurant for late night dinner nearby.
The hotel is situated at the top of a winding road on top of a mountain overlooking the sea, so you drive out of the hot, slightly crazy city of Genoa into a little retreat, with a fresh breeze, a wonderful shaded secret garden, a sweet pool and charming restarant. Typical Italian food, hard to find in the tourist spots, and attentive staff make the restaurant well worth using. There wasn't any multilingual information in the room, so I spent a lot of time being really British and miming and using my three words of Italian to the reception.
The atmosphere Television on top of the wall
The room was clean The view of the containerport was not very pleasing. No one available to help with luggage. There was no food available except breakfast, which was eaten in some sort of tv room. No lunch served and dinner was only available if you had full board. There were no restaurants near by as the Hotel is in the middle of an industrial area. There was no bar open the whole time we stayed. The mini bar only contained water. The pool attendant was able to fetch drinks but we were not given this information. He was not available after six. The pool was only open between three and six in the afternoon. On raising these issues with the reception I was shouted at and told to accept what they offered. Probably the worst hotel I have ever stayed at..
Our room was great. Getting from the airport to the hotel was a bit of a challenge, but not impossible.
The room was ok but nothing else was of any significance we were very dissapointed The hotels priorty was given over to the functions being held. The resident was not given the same care and attention
The general ambiance of an old fashioned hotel with the comfort of a modern one. The gardens and terraces. Courtesy of night staff when we arrived very late and the bottle of wine waiting for us. The dining room seemed small, but there were wedding receptions each night which probably took place in the normal dining room
The view of the sea. The garden behind. Complementary wine. Great wine. Excellent value for money Improve the choice in the breakfast items. Should be both hot and cold. There was no internet connectivity and was a bit of a let down.
Very helpful staff, authentic decoration, cleanness, sea view, garden. Breakfast buffet was good enough.
Nice old building Highly difficult to find out!
Very good food and restaurant service
We liked the breakfast outside with view on the pool. The staaf was very friendly and helpfull.
nothing very very noisy and small room, it is not a Best Western standard
Hotel had a nice pool with a view to the sea. Beautiful garden. Great view from the room to the sea. Most of the staff were unfriendly. Only one lady at the reception desk was willing to help us and answer our questions. The hotel room was not very cosy. You need to walk abot 30 min to get to the center, and when you come back it´s quite hard to climb up to the hill. This was the most expensive hotel on our 11-day-trip and was not good value for money.
Wonderfull view, nice park arouind the hotel, pool, good parking, very good staff at front desk. Far from beach, fixed dinner menu (you have to choose from three courses)
A great find being positioned with great sea views, wonderful gardens and a laid back resort feel. The restuarant was exceptional and their set menu was gourmet class. Wine list was very comprehensive and did not break the bank. Rooms clean and comfortable. Very quiet despite being close to the Autostrada. Family runs the hotel with pride. Can highly recommend.
Location and friendly family staff. The rooms need new decoration
The location is good and it is 2 min walk to the city downtown. It has its own garage but for the extra payment. The room was clean and comfortable,but the breakfast can improve. Breakfast was disappointing.
I stayed a single nigth but it was really good. It is very close to the beach, the staff was friendly and the breakfst was good...