Cologne Hotels

clean and sober bad breakfast

Close to airport, close to shopping malls, modern hotel, rooms quiet despite proximity to airport.

Friendly staff. Room and bath are nice. Comfortable beds. Excellent breakfast. Bathroom was not as clean as it should have been, i.e. one of the glasses on sink was dirty (even though it was wrapped), tub was so so.

The planes going over our hotel room we had the feeling as if we were sleeping between airport and an motorway in a tent ( the sound was awful ). The air was very smogy and dustie. I would suggest this hotel for deaf people. We wouldn't relay give this hotel 4 stars, more likely 2 stars.

Friendliness of the staff Unknown to us they had a courtesy coach but never met us at the airport which involved 20 euros for a taxi The courtesy coach was unavailable to transport us to the airport on the 30th. No explanation was given for this but involved us in 20 euros for a taxi. Also on our return on the 29th we were informed that their were no dining facilities strange for a four star hotel, involving us in finding a restaurant and taxi there and back at a cost of 30 euros.The bedrooms were overly hot but the rest of the hotel was cold.

The distance from the airport It was very cold in the rooms at night, though the receptionist replied to our complaint saying that it was possible to get an electric heater...

The staff were very friendly and approachable, the room was large and the bathroom was excellent. The site or the hotel should provide better instructions / maps for people arriving at the hotel at night - the route from Orio al Serio airport to the hotel from the car rental depot was not detailed enough. Secondly, it seems a bit odd that a hotel offering a 24 hour service for the local international airport does not offer at least a simple choice of food or drinks when guests arrive.

Beds, breakfast. No shuttle or pickup from airport offered.

located near the airport Orio al Serio but only for car drivers as it remains far away from pubblic transport services

close to the airport, the room was ok, bathroom good, everything quite cleen. we took taxi from the airport orio al serio,since the hotel doesn't have its own transport FROM the airport, taxi cost from € 20 . Good option when you have to wait for your next day flight, other than for this i don't know because the hotel is in industrial zone, so there's nothing around really. smoky smell inside the room, the hotel is marked as 4 stars, but i would say it is maximum 3 stars. No transport from the airport, only option is the taxi but its very close to orio al serio. for way back to the airport there are 2 navette in the morning, so at least this is good.you pay less than for taxi obviously.

Stylish comfortable and functional room bar was closed on Saturday night

hotel was good staff helpful. breakfast excellent

Friendliness and helpfullness of the staff elevators are slighyly scary both when start and stop to move :)

Cristallo Palace is close to Bergamo Airport as long as you don't miss the right motorway exit, and it offers free parking. Rooms are clean. Beds are good. The personnel at the reception and in the restaurant is polite and professional. Starhotels Cristallo Palace is no star hotel, neither a piece of cristall nor a palace, make no mistake. Rooms are old fashioned and rather small, the bathroom is very small (1.5m2 at most?) and you can barely move in the 50cm2 shower space with the risk of inadvertently hitting the tap and getting a cold shower or, worse, burning yourself! The quality of the breakfast could be much improved.

Clean pleasant room and friendly helpful staff Poor facilities for evening meals at weekends

Hotel is in the center of Bergamo basso, just in front to the Xmas market

La stanza e sala da bagno molto ampie Breakfast not included, parking expensive