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The staff is very friendly and helpful! The location is amazing for walking by the river, shopping, and dining! I love staying at the Waterway Marriott because everything is accessible in just a short walk.
Helpful staff Terrible value for the money. Nothing remarkable about the hotel at all. I have stayed in nicer rooms at MUCH less expensive hotels. I don't understand why the rate was so very high. Nothing special at all.
Room was clean and very comfortable - from the arrangement, the furniture, the amenities to the quality of the bedding. The breakfast was delicious with lots of options. The cafe seating was comfortable and spacious with big windows to enjoy the beautiful scenery. it was all good.
Staff was helpful and friendly. The room was comfortable. N/A
Location was the best for everything on our agenda. Everything!!!!
My son had a good time... But, he is two and has a good time at the Best Westerns and Holiday Inns when we're on road trips, too. The beds are very comfortable. The pool is definitely nice, but the lazy river is very short and neither alone are nice enough to warrant a trip to the resort. It was not what I expected for the price. The restaurants are expensive and the food by the pool was not very good at all. I ordered at the bar near the pool because a waitress did not come by quick enough. After tipping $10 (because our total for two appetizers, a kid's meal, and one beer was $50), the man working told me that since I had ordered there, I would need to come pick up the order in about 10-15 minutes instead of them bringing it to me. The staff was friendly, but not $250/night kind of service. If you're in the woodlands for something, and have the money for this place, I would give this place a shot, but I would not go out of my way to stay here otherwise.
It is an easy drive from Houston and close to all the sites in the Woodlands. But, with great rooms, golf, tennis, a spa and multiple restaurants you would never have to leave the resort. We cannot wait until we can come back
The rooms are well appointed and of great layout.
Loved our stay! The outdoor fire was so cozy, the hot tub relaxing and the room was splendid
Cordial staff and excellent accommodations. Prefer locking option on lavatory and shower doors.
Furnishing and staff were very nice Mattress and pillows were very uncomfortable. Woke up with very sore back.
The room was very nice, the beds were fantastic and the dining hall was very inviting . They staff was wonderful and very helpful. Hampton Inn is at the top of my list when traveling.
Location great and it was clean. The bed was not comfortable at all. Have been staying at Hampton Inn for years and first time that bed was not comfortable. Not sure if mattresses and pillows have been changed or it was just this particular hotel.
The room had plenty of space. While there was a kitchenette available, there were no cooking or eating utensils. The price was low, and since I had read other reviews, I was prepared to take my own hairdryer, shampoo, etc. They did provide a small bar of soap and towels. The room had good a/c and TV, but I never figured out how to set the alarm on the clock. There was only 1 elevator. Since the motel wasn't that busy, this wasn't a problem; however, if it fills up, there will be problems.
The atmosphere was nice!It had a very modern look. I also like that parking was free The swimming pool was small and the room was very humid. The room was so humid even the carpet felt damp.
This guest did not leave comments about this hotel.
Location to everything. Very comfortable bed. For as much as the room costs and the popular brand they don't have a fridge or microwave. I've stayed a flea bag motels that had these amenities. I travel 10 months out of the year and this is a must for me.
Great location. It appears to be a very new hotel. Breakfast was delicious. A small fridge would be s big improvement, but the ice vendors are easily accessible on each floor.
Hotel employee was GREAT..... NO
Easy access to the highway. Wanted to get some more food choices (or let me know about delivery around the hotel).
Clean and excellent breakfast.
We had to change rooms 3 times to finally find a clean room Rooms not clean
It's clean. Safe location Pretty average room. Expected more considering price.
Clean room, breakfast N/A
This hotel is very clean and has the most comfortable beds that I've ever slept in at a hotel.
The staff was extremely friendly. The hotel was clean. Although they offer a complimentary breakfast & 'happy hour', I prefer a full service hotel.
Great value and good location for our needs. Not to thrilled with pets allowed in rooms. I do not cherish the thought of sleeping in the same bed a critter had used.
It's a decent hotel, has a mini fridge and microwave in the room. Only a full sized bed, which sucks if you're 6'2" like me.
We were looking for a convenient place while visiting friends in Willis, TX on a busy holiday weekend - easy to find, right on the loop north of Conroe, very helpful and friendly staff, comfy bed and linens. Coffee make in our room was a bit faulty, had to hold down the button to get it to run, breakfast was packed up a bit early for the weekend in our view, and even the "firm" pillows were pretty squishy. Small things, nothing that wouldn't stop us from booking again.
Hand-written note under our door before checkout was an unexpected, personal touch that demonstrated exemplary customer service.
Staff, room, breakfast, location were all very good. Road noise was so loud, we could not sleep.
It was clean. Building was locked up and safe. Pool area was nice. Staff was mostly friendly. Good for a one night stay. No shuttle. No food. No good food near by. Bad location if you want to See the town. Did not have a small fan for guest to use. One staff member was kinda rude. A bit over priced for the area. I would stay again if room was $40 less a night.
Located in the middle of great shopping, entertainment, and restaurants. Beautiful room and view. Hot tub hours too short in the evening.
The rooms are very nice . The staff : valet , the doorman, and Shannon at front desk was very nice and courteous . We will be back!
This hotel offers everything for the price. The rooms are clean and plenty spacious, full breakfast and friendly staff make this a winner The only negative about our stay was that we could only be there two nights
Rooms were comfortable and clean. Great price and location was perfect! Could get anywhere easily and quickly! Pool was not well kept. Water was very green and opaque.
Very clean, breakfasts are awesome! Sometimes they serve dinner too!
Great beds, clean And quiet hotel with friendly staff. The quality of the breakfast was ok, I would suggest a better quality coffee. A good experience after all.
Clean neat and staff really friendly. Small maintenance issue was dealt with promptly. Stayed a week so we got a good look. Bath shower a real slipping hazard, needed to hold on to handle getting in and out to avoid serious fall. Minor: shows TNT HD on channel line up but "no signal" on set - frustrating!
was here a year ago and had issues up keep wise but was clean and not in need of repair could have hade a hot tub
They still have smoking rooms my friend has to smoke Other than having to fix the toilet we Had two people with 2 bath towels 1 wash cloth& 1 hand towel
Nothing Everything. Breakfast bar was full of stale food. No hot water in the morning. Power went out and management didn't care. Worst time ever.
The price was very good. The staff was very friendly. It was very close to where we needed to go.
The parking was good, and the location was good. Check-in took forever. The lobby wasn't open late, and when it was the next morning, there wasn't even coffee in it. The rooms smelled completely like smoke. This was absolutely not a 3-star hotel.
Price and location were great. Near by store and restaurants.
Location Yes, there was NO housekeeping done or clean towels for our second day
Nice rooms and quiet place. However close enough to alot of places to go. No.
Helpful staff, relatively lower pricepoint compared to all nearby competition, free continental breakfast with some hot items, multi-setting pulsating shower head, reasonably fast WiFi, Microwave/MiniFridge included in cost. Paper-thin walls, no bathroom ventilation for steam escape during shower, poor location on an 'island' between two major thoroughfares with poorly marked entrances, static noise on all cable channels, MiniFridge froze main compartment items.
This guest did not leave comments about this hotel.
The room was immaculate. Breakfast was more than just continental. There were waffles, biscuits, and eggs. Staff was great. The pool even had a lift. The outside needs new paint. That's the only thing that I could even remotely complain about.
Comfy bed, spacious room. Very clean and perfect for our needs.
wifi worked build a newer one
It was very close to the Conroe Regional Medical Center which was my main reason for booking this--location to this hospital. The rooms are dated, but clean. The front desk person asked me 3 times if I had pets. Check-in took much too long for an econolodge. Checkout girl-just didn't speak to me at all. The area doesn't look very safe, I wondered if my vehicle would still be out front when I woke up. (it was).
It was inexpensive and not that bad No. This place was fine
The service was excellent! Great hkeeping..nir to metion the breakfast Excellent