Guest reviews
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Overall Rating
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9.3 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.0 "Excellent pool."
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8.9 "Location is great."9.0 "90%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Good access to the airport , said 100%." -
8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 7.4 "74% thought theservice was very professional ." 7.5 "Lovely bar service , according to 75%." 8.6 "86% found therestaurant service to be one of the best ." -
6.5 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.4 "Only 64% found thebalcony ok ." 6.4 "For only 64%, thetv was ok ." -
5.0 "Internet is average."
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3.8 "Value below average."4.0 "60% said the
breakfast was too expensive ." 4.0 "Theprice was too high for 60%."
Overall Rating
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9.2 "Excellent pool."
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 7.3 "73% thought theservice was very professional ." -
6.4 "Breakfast is mediocre."
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6.1 "Vibe was decent."
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6.0 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 5.8 "Only 58% found thebalcony ok ." -
3.6 "Value below average."
Overall Rating
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8.7 "Pool is good."
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8.7 "Location is great."
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8.1 "Great service."
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7.8 "High comfort."8.1 "81% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." 7.6 "76% thought it waspleasantly quiet ." -
6.9 "Breakfast is mediocre."
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6.1 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." -
6.0 "Vibe was decent."
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3.7 "Value below average."
Overall Rating
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9.2 "Excellent pool."
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9.1 "Terrific location."
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8.6 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.7 "High comfort."
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6.4 "Rooms are ok."
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6.0 "Vibe was decent."
Overall Rating
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8.9 "Location is great."
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8.3 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.7 "High comfort."8.2 "82% thought
rooms were spacious ." -
6.5 "Food is average."
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6.4 "Rooms are ok."
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6.2 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Location is great, clean, well appointed. Pool area was nice. Very nice lobby and bar. I wish the negative side had not occurred. Arrived at midnight after flight delays to find out that they had given my room away. SOLD OUT! No call or email ahead to inform. They put us up for the night at Courtyard Marriott, this was their idea of complementary (Similar) room, with many other high quality hotels near by I found it insulting. Next day they did make it up by upgrade and other perks. Being this is the first time this happens to me, I was shocked.
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7.7review from
Check in staff was friendly and met my request Lobby looked nice Location was close to coral gables downtown and shopping area. Also close to airport Old - needs some renovation but it's definitely good enough to stay in Room was semi-humid Every time I got on an elevator, it wouldn't close. I had to get off, then I learned to press the reset button. Older nice building with needed upgrades
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8.8review from
I had a King bed room for one night, and the room was spotless, with a clean and well equipped bathroom, as well as a very comfortable bed. The size of the room was perfect. The hotel is extremely well maintained, in despite of not being a new structure. The location is ideal, not too far from the airport. For the rate I paid, and the quality of treatment I received, I find it a bargain. I will make the Hyatt my place to stay when visiting Miami for a couple of nights, instead of staying near the airport. The best of the hotel, however, is the staff: courteous, amicable, sincerely willing to assist you in any problem. That makes the difference quite often.
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10.0review from
Located walking distance from great restaurants and shopping. Clean, comfortable rooms with a great 5th floor pool!
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8.2review from
Location was perfect. Rooms looked dated, renovations in the Lobby
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6.0review from
Food was okay, the pool was fine but had too mich clorox They did not specify the check out time and they charged me additional 50$ to check out when I had already paid through expedia 140$ the night. The front desk lady had told me that no additional cost were going to be made, but when I got to my final destination I saw my credit card being charged 50$
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9.4review from
The hotel was nice and staff was very friendly. There are lots of restaurants and shops within a 5 minute walk. I would definitely stay here again. Parking was very expensive. We opted for the valet vs. the self park as there was only a small difference. Valet service was lovely. No complimentary beach towels at the pool.
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6.2review from
Hotels have figured out to send the kayak customers to the worst possible rooms. The room was OK, the location of the hotel is great if you want to walk around miracle mile.
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4.3review from
Old hotel, musty smell throughtout
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8.5review from
Location is great, clean, well appointed. Pool area was nice. Very nice lobby and bar. I wish the negative side had not occurred. Arrived at midnight after flight delays to find out that they had given my room away. SOLD OUT! No call or email ahead to inform. They put us up for the night at Courtyard Marriott, this was their idea of complementary (Similar) room, with many other high quality hotels near by I found it insulting. Next day they did make it up by upgrade and other perks. Being this is the first time this happens to me, I was shocked.
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8.8review from
I had a King bed room for one night, and the room was spotless, with a clean and well equipped bathroom, as well as a very comfortable bed. The size of the room was perfect. The hotel is extremely well maintained, in despite of not being a new structure. The location is ideal, not too far from the airport. For the rate I paid, and the quality of treatment I received, I find it a bargain. I will make the Hyatt my place to stay when visiting Miami for a couple of nights, instead of staying near the airport. The best of the hotel, however, is the staff: courteous, amicable, sincerely willing to assist you in any problem. That makes the difference quite often.
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10.0review from
Located walking distance from great restaurants and shopping. Clean, comfortable rooms with a great 5th floor pool!
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8.2review from
Location was perfect. Rooms looked dated, renovations in the Lobby
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9.4review from
The hotel was nice and staff was very friendly. There are lots of restaurants and shops within a 5 minute walk. I would definitely stay here again. Parking was very expensive. We opted for the valet vs. the self park as there was only a small difference. Valet service was lovely. No complimentary beach towels at the pool.
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6.0review from
Food was okay, the pool was fine but had too mich clorox They did not specify the check out time and they charged me additional 50$ to check out when I had already paid through expedia 140$ the night. The front desk lady had told me that no additional cost were going to be made, but when I got to my final destination I saw my credit card being charged 50$
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6.2review from
Hotels have figured out to send the kayak customers to the worst possible rooms. The room was OK, the location of the hotel is great if you want to walk around miracle mile.
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4.3review from
Old hotel, musty smell throughtout
