Pick-up location | Coral Gables |
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Car types | Compact, Convertible, Economy, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 2 |
Popular agencies | Hertz, Enterprise |
Economy | $34/day |
Compact | $34/day |
Intermediate | $39/day |
Standard | $37/day |
Minivan | $55/day |
Full-size SUV | $57/day |
Premium | $40/day |
Luxury | $43/day |
Convertible | $51/day |
Pickup truck | $43/day |
Supplier choice | $35/day |
Intermediate SUV | $40/day |
Standard SUV | $43/day |
Budget
7.0
Good
8 reviewsCleanliness
9.5
Comfort
8.5
Pick-up/Drop-off
7.5
Value for money
7.5
One location in Coral Gables
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Reviews
4.0 Okay
Dec 2021
Pros:
well first I was given a car when i went to the car someone else was issued that car, went back up with my luggage, told them they checked and that was the case, they issued another car went to the car battery was dead, went back up , they issued another car went tot he car and that one was ok , but the back and forth and there was no compensation and they ended charging me for bringing the car back under an hour . not taking into account the hour plus with the back and forth for changing the cars,Cons:
They could have compensated me for the hassel of the three attemps instead on charging me an extra day for getting the car back some minutes later10.0 Excellent
Feb 2017
Pros:
Great service and convenient location.10.0 Excellent
Mar 2022
4.0 Okay
Dec 2022
10.0 Excellent
Jun 2021
Pros:
The staff was really helpfullCons:
The car was very good4.0 Okay
Dec 2021
Pros:
well first I was given a car when i went to the car someone else was issued that car, went back up with my luggage, told them they checked and that was the case, they issued another car went to the car battery was dead, went back up , they issued another car went tot he car and that one was ok , but the back and forth and there was no compensation and they ended charging me for bringing the car back under an hour . not taking into account the hour plus with the back and forth for changing the cars,Cons:
They could have compensated me for the hassel of the three attemps instead on charging me an extra day for getting the car back some minutes later10.0 Excellent
Feb 2017
Pros:
Great service and convenient location.Sixt
4.6
Okay
29 reviewsCleanliness
6.3
Comfort
4.9
Pick-up/Drop-off
4.6
Value for money
5.3
2 locations in Coral Gables
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Reviews
2.0 Mediocre
Jun 2022
8.0 Excellent
Apr 2021
Pros:
OkCons:
Ok2.0 Mediocre
Jan 2019
Cons:
After making the reservation online submitting the whole payment ,insurance and everything they stated that the vehicle can not be driven to my destination ....Kentucky from Florida.Later on, they claim to take a hefty amount of money from the whole payment because I had to cancel the whole deal.So,in view of this I started to email them back and forth and they took anyways 75$ WITHOUT DOING ANY SERVICE from the money I previously submitted.I just going to make sure that nobody around me rent a vehicle form this thugs. I just wandering how these crooks still operating under US Laws and nothing happened .6.0 Good
Mar 2018
Cons:
I was not given the option for a sunpass for toll lanes and was charged overages that I do not agree with.5.2 Okay
Mar 2018
Cons:
The insurance was a completely different tariff than on the website, we payed for the 9$ insurance that the website offered. And at pickup we had to pay another 97$ because the insurance we payed for first was nowhere to be found.10.0 Excellent
Nov 2017
Pros:
The staff was extremely helpful and flexible with my needs.Cons:
Nothing really.Enterprise
4.3
Okay
21 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.0
Value for money
4.5
3 locations in Coral Gables
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2.0 Mediocre
May 2021
Pros:
Didn’t get carCons:
Having car2.0 Mediocre
Apr 2021
Pros:
NothingCons:
Well actually GETTING a car would have been nice. Received a call saying all the cars were out and there were some coming in on Sunday when they were turned in so I would receive a call Sunday or Monday. NEVER HAPPENED. So, I ubered everywhere. Really shoddy customer service.4.0 Okay
Apr 2021
Pros:
Absolutely not. Very poor customer service.Cons:
If the staff had been upfront and honest about cost, such as actual cost of adding an additional driver, cost of detailing at the end (for sand and additional &100!) very disappointed and will not return to enterprise.10.0 Excellent
Apr 2021
Pros:
Excellent, friendly staff!Cons:
Price was a little high, but it was Easter weekend.2.0 Mediocre
Apr 2021
Pros:
Enterprise canceled my reservation just hours before pickup, with no resolution offered. I had to go book another car completely out of pocket.2.0 Mediocre
Apr 2021
Cons:
I was notified less than 24 hours before my arrival to Miami that there were no rental cars available even though I made my reservations two weeks prior to my trip. The only available cars were at the airport and they were all $300-$500 a day.4.0
Okay
12 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
6.0
Value for money
4.6
2 locations in Coral Gables
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2.0 Mediocre
Dec 2021
Pros:
Staff friendly.Cons:
The car was dirty and smelled like heavy air freshener. There was something wrong with the steering or wheel alignment, which made the trip difficult at night in rain and wind. The Clearwater airport office traded it out for a decent vehicle, but the Coral Gables office never should have put that car on the road.8.0 Excellent
Dec 2019
Pros:
just okCons:
Well, I was to drop off on Sunday by 5pm. I was there they were closed, so mis information. I dropped off the car and keys hopefully they won't charge me extra!8.8 Excellent
Jun 2018
Pros:
Great price by going just a few miles off the airport - huge savings for my six week rental. When someone backed into the vehicle, the process was handled professionally and I had a new vehicle just a short time later.Cons:
The car smelled like vomit on the first day that the sun came out - I had it detailed and then had to spread coffee grounds under the floor mats and in the trunk to finally get rid of the smell. When my plans changed and I considered driving home instead of flying, I was informed that it would cost $6000 extra to turn it into a one way rental according to the call center, which is obviously overseas. Having a call center overseas makes the process to obtain assistance WAY too long - you can't just say what you need, they have to follow the script. This is terrible from a customer service standpoint. From now on I will just ask for an American from the start, it was such an improvement each time I did.8.0 Excellent
Apr 2018
Cons:
Pre paid price did not include tax.4.8 Okay
Jan 2017
Pros:
Great staff and very helpful and prompt upon pick up of vehicleCons:
Car was unfortunately very dirty and additionally wasn't functionally properly (steering alignment off, etc)8.8 Excellent
Jul 2016
Pros:
I was very happy with the car and the price considering I was dropping off at a different location. The car was very clean, comfortable and gave me no problems all the way from Miami to Roanoke.Cons:
But was not happy about the ridiculously over priced fee for one extra day! It just did not make any sense and made the whole journey too expensive. So I will never book and then add days on later!Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Coral Gables
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Reviews
9.2 Excellent
Mar 2018
Pros:
I liked that we had lots of room for us. The lady that helped us was friendly and helpful. Thank you!Cons:
Not cleaned! We found a milk carton, Pringle chips and a lot of crumbs in the back row of the van. Either wise amazing. Thank you10.0 Excellent
Nov 2015
Pros:
Car was ready to go Location was close to my hotel so it was very convenient9.2 Excellent
Mar 2018
Pros:
I liked that we had lots of room for us. The lady that helped us was friendly and helpful. Thank you!Cons:
Not cleaned! We found a milk carton, Pringle chips and a lot of crumbs in the back row of the van. Either wise amazing. Thank you10.0 Excellent
Nov 2015
Pros:
Car was ready to go Location was close to my hotel so it was very convenientNew Frontier
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Coral Gables
Most popular agency | GREEN MOTION |
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Most popular car type | Economy |
Average price | $45/day |
Good deal | $38/day |