Coral Gables Car Rentals

Pros and Cons, but I will use Hertz again.

Pros: Great price by going just a few miles off the airport - huge savings for my six week rental. When someone backed into the vehicle, the process was handled professionally and I had a new vehicle just a short time later.

Cons: The car smelled like vomit on the first day that the sun came out - I had it detailed and then had to spread coffee grounds under the floor mats and in the trunk to finally get rid of the smell. When my plans changed and I considered driving home instead of flying, I was informed that it would cost $6000 extra to turn it into a one way rental according to the call center, which is obviously overseas. Having a call center overseas makes the process to obtain assistance WAY too long - you can't just say what you need, they have to follow the script. This is terrible from a customer service standpoint. From now on I will just ask for an American from the start, it was such an improvement each time I did.