Cordova Bay Hotels

The host was excellent. The breakfast was one of the best we've had

Nothing

friendly staff(owner), nice breakfast, large room, and so close to the ocean

everything is good

nicest one we stayed at on trip. Modern, clean.

Great breakfast, helpful staff

Sink in room not in bathroom) had no space for anything.

The room was beautifully furnished, and the bathroom luxurious. Food, breakfast and snacks at tea-time, was fantastic. The public rooms and the garden were relaxing. All the staff were friendly and could not have been more helpful.

Very comfortable rooms and distance to the shopping centre.

Thin walls in the hotel rooms.

Would like to see a small swivel mirror on the side wall for easier makeup application. The sink counters are so deep that when a person removes their eyeglasses it is almost impossible to get a good view without pulling some back muscles :0

Pleasant if simple rooms, most in a courtyard-ish setting with limited views out to the Salish Sea. Very quiet at night.

This is far from a destination hotel - it's a handful of rooms in a luxe condo building with a couple of busy venues popular with the locals. Can do much better for the money elsewhere in the Victoria area.

Ideal vicinity,plenty to do,friendly and helpful staff,quiet rooms

Nothing

Beautifully designed room, well-equipped facilities, and friendly, helpful staff.

Would like towel hooks in bathroom

Awesome restaurant Aura in the hotel.

Enjoyed the food and ambiance at prime. The staff at hotel have gone way beyond expectations in making every stay fabulous.

Would like a pool. Roof top bar and city transporting options(bike,hotel car)

Small hotel with professional, friendly and helpful staff. The location is walking distance from most places in Victoria.

To demonstrate how well we liked the hotel, the only thing that we remember is that they forgot to put bathropes in our room.

Location

Awesome location and value

Small room, bed was a little too hard, no breakfast/room service but there is/was a restaurant down stairs

The location was great as were the staff.

The beds were a little too hard and the building was showing signs of wear.

I enjoyed being close to the inner harbour. While the room needed a few minor repairs, the staff were very accommodating and pleasant. It was great value for the price. I would definitely stay there again

We loved it!

Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.

The afternoon tea was enjoyable but definely over priced.

Extremely attractive hotel with perfect location by the waterfront. Easy walking distance all over town. We enjoyed our room overlooking the harbor. Gracious, helpful staff. We were happy with the Courtyard Cafe, which provided good sandwiches, coffee, and dessert for low-key suppers. Island Time Tours, booking right there in the Grand Pacific, took us to Butchart Gardens and picked us up again at our requested time. What a very nice arrangement. When it was time to leave Victoria, we chose the Victoria Airport YYJ Shuttle as more economical than a taxi. The Shuttle arrived at the front door and delivered us to the airport comfortably and in good time. We were happy in every way with our four nights at the Grand Pacific and would gladly stay there again.

super close to everything tourists do

Great location. Great staff.

Just a short walk from Parliament, harbor, and all the fun of Victoria. Found several nice markets nearby as well. Clean apartment-type room. Very clean with a great little kitchenette! Quaint, cute, charming, nice parking.

Paid for ocean view which I assumed was Harbour view since it was extra and not the ocean 10 miles away.

Great room. Convienent location. Great restuarant with a great breakfast bar.

I had to leave!

Close to the main road. Easy to get around.

Room has only one queen bed. Not enough for family with kids.

Clean, charming, historical feel, pub staff excellent, cute dog, great beds and pillows, quiet. Loved it!

No fridge.

Clean, central and close to downtown areas as well as tourist areas. This is the second time I've stayed here and it also has a decent garage. There is a "fitness" facility but it is the size of a closet and the "pool" is big enough to fit a couple kids.

Right on Blanshard so close to traffic and noise. The other hotel guests were rude, loud and obnoxious. Was difficult trying to get a good nights rest.

Friendly staff, clean room, comfortable beds, great location, nice restaurant, warm pool.

When booking a room I received a very difficult person on the phone. I expected the same upon arrival but received a very warm reception. The room next to the elevator was not ideal, however I wouldn't expect that at any hotel. Next time I stay I will request. The furthest rom for the elevator.

Stayed here with my teen daughter on our way to UVic. Beautiful heritage home, that is well kept. Room had a large Jacuzzi that we both would have like to try but didn't get the chance. Everything was very clean, staff friendly and breakfast delicious

Nothing

We loved the classic oldness of the place...the architecture was amazing! The staff was friendly and informative for places to go. We were there to celebrate our 28th anniversary and they upgraded us at no extra cost.

The place had a musty smell to it...we got used to it. When booking, we put in diet restrictions which they had a challenge adhering to. (no seafood or pork products)

The view

Place was cluttered, expected us to pay in cash. Room was small and cluttered with personal effects. Breakfast was undesirable and the same breakfast each day.

Overlooking beautiful Brentwood bay. Breath taking to say the least. The staff will point you to the many quite tranquill boating docks and view around the area. Close to butchard gardens which is a must in BC. Friendly, helpful staff which really makes the trip a joy. Restful place which I would highly recommend. This place deserves every award they have been given! 10/10

nothing to dislike which I rearly say about any hotel.

We enjoyed the situation, the food and the spa. It was an excellent hotel to stay in to unwind after our journey fron Europe.

We loved this location and staff... Room was nice and comfortable with great city view.

Good Location with Friendly Staff

Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door

Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Great location overlooking the entrance to Victoria inner harbor. Very nice and helpful staff. Nicely designed rooms.

Worst: nearly all the pillows smelled of old sweat. We finally requested and received new, unused pillows. Avoiding dry cleaning pillows is not a good cost-cutting measure! Also, waited one hour for breakfast, after two complaints, received it with the explanation that here were "problems in the kitchen." To their credit, the restaurant wait staff seemed embarrassed and comped the breakfast. Another morning we decided to skip the menu and do the $17 buffet, which was MUCH worse that the free buffets you get at budget hotels.

The taxi service was fantastic, the room was nice and the staff friendly. I will come back!

This hotel is remarkable. I am at the Four Seasons in Vancouver right now but the Delta beats it hands-down. The contemporary look is completely attractive and I've never had a hotel room so organized with a place for everything. Great food in the restaurant. The location is perfect on the water, and just a few minutes walk into the heart of Victoria. Also they have a free shuttle that get you to places you want to go.

Informal but very attentive staff, ease of check-in and the quick drop-box checkout. The location is great, downtown but not right in the town. The Westbay walkway along the harbour is great for a walk, jog, taking in the scenery. Our room was quiet, very clean and comfortable. The workout area is well set up, and the sauna was perfect for a mid-winter warm-up.

we were surprised there was no fridge in the room, that would have been helpful.