Cordova Bay Hotels

Staff were excellent location was excellent Curtains were torn

Great location Internet was slow and difficult to use from mobile device

The room was beautiful and the beds excellent. Enjoyed our stay. Location was excellent for walking.

Extremely attractive hotel with perfect location by the waterfront. Easy walking distance all over town. We enjoyed our room overlooking the harbor. Gracious, helpful staff. We were happy with the Courtyard Cafe, which provided good sandwiches, coffee, and dessert for low-key suppers. Island Time Tours, booking right there in the Grand Pacific, took us to Butchart Gardens and picked us up again at our requested time. What a very nice arrangement. When it was time to leave Victoria, we chose the Victoria Airport YYJ Shuttle as more economical than a taxi. The Shuttle arrived at the front door and delivered us to the airport comfortably and in good time. We were happy in every way with our four nights at the Grand Pacific and would gladly stay there again.

I loved the location--- within walking distance to downtown, Victoria. Nothing

Everything. Location was great facing the inner harbor. The staff was superb!! Food was excellent!! Look forward to staying there again! No, absolutely everything was excellent!!

Breakfast was fantastic.

Very nice room, very friendly people!!

High Tea at the Empress, the concierge was very helpful helping me book Helijet and bus service into and out of Victoria.

We loved it!

Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things. The afternoon tea was enjoyable but definely over priced.

The room was very attractively furnished and the crown molding was a nice touch. plenty of space to open and set luggage. There was some confusion with our reseervation, but fortunately rooms were available.

Very friendly and helpful at reception. Centrally localtion. Easy to get to the waterfront.

The rooms were very nice-- clean! Wonderful staff!

I liked that the hotel was close to the water and Fisherman's Wharf. It was clean and the staff was friendly. It was far from the main downtown core. They do provide a free downtown shuttle on a first come basis until 2300. I believe this hotel would do much better if they had a FREE airport shuttle AND a free continental breakfast. I know I will look for both in a hotel if I return to the area.

Service, location, value, ambiance, shuttle service

Pretty good location - 10-15 minute walk to empress and downtown. Right next to fisherman's wharf. Good Restaurant. Nothing.

Frontend staff did a great job Nothing.

Handy to have restaurant downstairs for take out and room was set up with dishes and cutlery with a proper table for dining. This was great. Very convenient.

The french staff was really nice, the room well cleaned and since we had a discount, we were very happy of the quality.

Real friendly staff, clean rooms, breakfast menu was excellent, View from breakfast restaurnant was terrific, parking was excellent. We will go back again and again to this place! Very few carts to haul uggage to room. That being said, the front clerk called and had a cart delivered to our room very quickly.

The view! Cleanliness and location near downtown. Many rooms have no view.

A very relaxed , very friendly and very accompanying resort All was great

Our room was spacious, clean and had an excellent view of the harbor. The water taxi stand was right outside the hotel making trips around Victoria very easy and fun. A lovely walkway around the harbor was right outside the hotel as well. The WIFI in our room was unusable in spite of high signal strength. After two days of making calls to Delta's tech support with no success, we finally gave up and used the internet in the lobby. We were unimpressed with the support offered by the staff.

We stayed in room 616 and the view was spectacular. We use the pool and hot tub. A real treat! The staff were all very nice and helpful. We will recommend the Delta to our friends and will definitely come back.

This hotel is remarkable. I am at the Four Seasons in Vancouver right now but the Delta beats it hands-down. The contemporary look is completely attractive and I've never had a hotel room so organized with a place for everything. Great food in the restaurant. The location is perfect on the water, and just a few minutes walk into the heart of Victoria. Also they have a free shuttle that get you to places you want to go.

Great room, excellent staff, shuttle service was fantastic. We had a beautiful view. Walls were a bit thin, we could hear people in the hallway talking. They sounded like they were in our room.

I loved being able to walk over a bridge into downtown Victoria to shop and see the sights and I loved falling asleep to the sound of the ocean and the sight of the parliament buildings all lit up. I loved that the hotel upgraded me to a view room (for only a small cost) and didn't make me feel like a complainer because I was disappointed initially to not have a window to the ocean. The pool was wonderful and I would love to bring my daughters and their babies to enjoy the luxury and friendliness of this hotel.

Good housekeeping and front desk crew, all facilities working, excellent location, good value. I didn't care for the continental breakfast,but McDonalds istwo blocks.

Enjoyed my stay very much good value for the price

Everything I needed was there Wasn't in walking distance to downtown and a little pricey

I was tired and looking for a quiet rest. When I asked the woman at check-in for a quiet room so I could get some much needed sleep, she said she'd do her best, and she did. My room was quiet and I had 2 nights with good sleep.

Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment. Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.