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very good room for familys, clean and tidy. food in restaurant very good and reasonably priced for France. staff polite and helpfull
Very friendly staff, duplex rooms ok but walls very thin and thus noise from adjacent rooms can be heard. n/a
Cleanliness of room and attentive, friendly professional staff. Was not made clear restaurant 200 metres away from accommodation
Perfect for our family, 5 persons and 3 rooms! Nice garden. Situated near the beach and the historical surroundings (6th of June 1944). Nice staff. Nej.
Quiet location, close to beach, and also easy to get on to the main routes to visit tourist attractions in the area Reception and our room were in 2 separate buildings, approx. 200 m apart. If this had been clear from the booking form, check-in would have been more convenient
breakfast was good and room adequate No
The room was spartan, but it was quiet and clean and the facility is well run. The restaurant was excellent.
Close to the beach, really good restaurant and spacious room. And the Sauna.... Hote Le Gytan is close to the beach but not in front of the beach
The location is perfect for visiting the D Day beaches. The staff were amazing. My husband had lost his wallet which contained his Master Card. They took the time to figure out how to patch us into Master Card Canada and then let us use the hotel cell phone. The staff at this hotel are some of the best we have known. Keep up the Great Work. Marg and Chuck
The location The uncomfortable beds. The poor lighting in the rooms.
La Pecherie was very well placed to visit more or less all the W.W.11 sights - was a very nice hotel. On the negative side the breakfast was expensive as was the meals in the restaurant compared with other places on the same street!!!
the staff were extremely helpful and friendly
Very friendly and helpful staff. Nice, clean rooms with great views.
Staff were very helpful and friendly. A good atmosphere prevailed in the restaurant which served very good food including a superb buffet. Some building work was going on nearby.
very good value for the price. staff very helpful.
location good for canadians, near the memorial one person rude when asked a question, thought I was an american
Very friendly. Spoke good English and the evening meal was excellent
Best food ever! None
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
friendly staff easy parking cost
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
The location was good, and on Sunday morning there was a market outside.
Very noisy outside late into the night. Duvet too heavy and therefore too hot
location,room,breakfast,room service and staff excelent
I loved that it had a kitchenette. The rooms were very clean. The hotel was close to everything without being downtown. The only thing I did not like was the bed. It was suppose to be a double bed but it was actually a bed under a bed.
convenience of a kitchen for small meals no laundry facility
Location - finding it was easy and close to bus, tram & shopping. Parking - enough on site. Friendly hotelier with good English. VERY clean! Not spacious, but comfortable. No English TV channels - some English news channels like Sky, CNN or BBC would have been nice. Tiny espresso cups, can't have a 'normal' cup of coffee.
Very comfortable and quiet no electric kettle or tea cups only problem
Free parking, large clean room, and comfortable bed.
The ability to cook in if I so desired. The room was clean and relatively spacious, the bed comfortable, the shower superb. The hotel was too far removed from center city, and wanted to charge me 10 euros simply to give me access to the phone line.
The price of the room The room layout
The hotel was fine;however, the staff only worked until 1900 and I arrived late the night of check-in ... but the staff left keys to the room out for me. Not daily room cleaning service.... no fresh towels the second day.... no toilet paper, shampoo, etc....
The appartment was very clean although furniture outdated. Concept was good Short checking-in hours - 2 hours on a weekend!
The price, the location, the kitchen facilities No housekeeping during the stay
the constant helpfulness and charm of all the staff - they were always there to help. in fact we arrived one day early so had 4 nights and they were able to accommodate us - paid extra and had a deluxe room which was great. nothing at all
very comfortable and the duty manager was extremely polite and very helpful very difficult to find even for residents who very kindly offered to escort us. Much clearer directions with greater information particularly about being able to use vehicle on pedestrian access
Spacious room, very friendly staff and secure parking
Good location Car park is very difficult to use (very tight entrance, exit and little room).
The location, and the reception staff went beyond their duties to help us during the strike action.
Very conveniently located and comfortable room. Excellent breakfast. Helpful staff.
We were only there to sleep a few hours, but it was a nice hotel. Breakfast was nice too. The young man at the desk was incredible! Very difficult to find even with the car navigator, hotel maps, map24 etc. If you don't know Caen, the minute you get in the city, call them on the phone, they speak English perfectly, and they'll guide you in.
staff where excellent
Facilities, staff and breakfast buffet all excellent. Initial approach to hotel by vehicle was ackward as it required us to drive down a bus/taxi only lane but once we figured that out, everything else was ease. On-site parking is available in a secure underground garage but it is limited so book ahead.
in the city centre noisy if room on the side of the street
The room is in good sizeand internet is perfect no
The behavior of the rep was very good.And they can speak English very well. I wish they serve only boiled egg at the breakfast.
Town Centre Location was very good No parking, however public underground opposite
excellent location, clean and modern and quiet
Location, modern, clean no
Proximity to the airport was important, we enjoyed the breakfast at the loby restaurant as well.
central location, overlooking a square with trees and flowers
The staff were very helpful and the rooms were cleaned with fresh linen everyday. The hotel is very central and there is a short walk to shops, food, restaurants. Breakfast is reasonably priced and car parking opposite is also reasonably priced for 24hrs. It would have been nice for the hotel to have a restaurant for evening meals and a better bar area. The rooms lacked comfortable seating.
One of the better hotels I have stayed in, it ticked most of the boxes. Clean,Friendly, Helpful, Location etc. The rooms were too hot, the air conditioning unit did not work it continually blew out heat.I switched it off and slept with the window open
Friendly staff,excellent location
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
Able to walk to location from train station. Uncomfortable bed.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
A good stay spoiled by a very noisy street - no sleep until 3 am.
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
Superb food and service
A high standard hotel in an excellent city centre location. Good parking.
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
Quiet, parking possibility, very good situation
Hotel is clean, quiet and has very helpful staff
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
excellent launching site for surrounding countryside
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
Very accessible location, restaurant was good, would recommend.
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
A beautiful hotel in a beautiful setting. Very peaceful and relaxed. It never felt like we had to rush anywhere to do anything. The bilingual staff were lovely and hepful.
Interestingly creative facility made use of preexisting archetectural features of the buildings. Staff was friendly and helpful. Very quet. Convenient to the WWII battlefield sites and Bayeux. Excellent dinner experience.
Everything...lovely people, good restaurant, beautiful room. Great area in Normandy
Both the hotel and the restaurant and their staff are excellent.
What a beautiful place, quite and peaceful. The rooms were magnificent.
The hotel is beautifully furnished. The hotel is highly overpriced. It charges Paris rates at a place where Chambre d'Haute around the corner, that are as beautiful, charge half that price.
Friendly staff, interesting buildings and great location.
The restaurant is amazing; the hotel staff very friendly and helpful. Very charming hotel. If you are tall try to avoid the top floor bedrooms,they are nice but they have the roof very low what can be a hassle to walk freely in the room.
The setting and adaption of this 13th century manor to a modern comfortable hotel of high standard with excellent facilities and grounds, including parking, was truly fascinating. A most enjoyable stay and though international it retained its French character. For me no problems at all. There didn't seem to be sheltered access to the dining facilities in the event of inclement weather and I wondered about ease of access for the disabled.
The peace & quiet
Access to WiFi Apart from WiFi and a restaurant on site - which we did not use - the hotel was no better than the "budget" accommodation supplied by Etap and village hotels just a short distance away at less than half the price. Having used "budget" hotels in the past when travelling through France we had expected a much better standard of accommodation based on the price that we were paying, very disappointing.
proximity to sites we wanted to see no warm water, thought we would have a nicer room.
Convenient location for our overnight stop with good parking, restaurant and bar.
Cheap but ok room.
A little bit worn and scruffy, but good value for the money; very helpful staff, facilities pretty good, breakfast good, dinner surprisingly good, nice swimming pool.
the breakfast facilities were excellent. A lot of care given. The ease of booking in. The rooms were very, very basic. No Shower curtain!! No Hairdryer!! and in desperate need of updating.
We enjoyed the evening meal in the restaurant very much and found the service to be very good. The room did not have had tea/coffee making facilities
When rains, you can hear dripping water from the roof to something on the ground (eaves are probably stuffy) .....
everything! fantastic hotel with very helpful and friendly staff, top class food in the restaurant and family friendly, basic but clean and comfortable room, would definitely come back.
the hotel position is good,city centre withinreach,main e46 very near,menu excellent no
Magnificent building set in beautiful grounds.Excellent for a stop off as close to Cherbourg and for visting Bayeux and the famous beaches.Good service.When we have stayed here before the food has been very good.However see below. On the night we stayed Monday 11th Sept there was a fixed menu at night.I appreciate many gourmet restaurants close on Mondays and sometimes Tuesdays but they are missing a trick during the summer months.Further we arrived at lunch and there was no food at all !!
The hotel looks great from the outside. It was downhill after that. The hotel is isolated. Finding a batman was a challenge. Poor service. Bad rooms. We rejected the first one offered because it smelled damp and were put in the attic. Bathroom was new but decor of room and most of hotel was in dire need of a makeover. Expensive food was not up to normal standards of a Relais and Chateau property. Would recommend avoid this place. No one even answered room service calls on last day and there was no one at reception for over an hour to make up our bill. a bad experience.
beautiful location, services, facilities, breakfast, dinner menu for late check-in
We had stayed there once before and we loved the ambiance and the location. The lack of restaurant dinner service and of the bar on Mondays was a drawback. We had a much better experience when we stayed there last July.
Great location; fabulous restaurant; nice rooms; pleasant staff; wonderful place to stay for visit to Normandy
Beautiful building and setting, with lovely gardens - and the food was very good. Enormous, comfy bed! This is an expensive hotel for food and drinks (for France). It seems quite geared towards the tastes of wealthy international tourists, on a particular circuit - and the atmosphere reflects that.
The Chateau was beautiful. We had a very large room (superior room). It was a welcome respite after a day touring the Normandy region in the rain!Enjoyed cocktails in the lounge and dinner by the fire(be sure to ask to be seated in the room with the fireplace) We felt the location was convenient for touring but quite a distance away from other restaurants. The hotel restaurant was very expensive. We felt at least breakfast should have been included in the rates. Service was included but was not mentioned again when we asked.
Beautiful castle...friendly staff...outstanding kitchen..
The restaurant was excellent. The room was very comfortable.
Excellent ambience,excellent food, delightful pool,delightful decor, impeccable service,magnificent gardens
The front desk young man was helpful, polite, and kind. he worked every day I was there so he recognized me and always said hello as I entered or left the hotel. My room air conditioner was broken.
Breakfast Noisy rooms
A clean, pleasant and very conveniently located hotel close to the railway station, car rental offices, and short walk to town centre. Smell of smoking in bedroom.
very helpful staff, nice room.
Great staff and location. Comfy rooms
The location was central to the city and very close to the train station and rental car agencies. Parking was available at no cost. The staff was very helpful but spoke very little English. The room rate was very good.
Friendly staff. Proximity to raiway station. Noisy street outside window
cleanliness was excellent, reasonable location rooms needed decor modernising, no english tv in room.
This was a good inexpensive hotel that is located a block from the train station. Our room was sparse but comfortable and worked fine for our one night stopover in Caen. There does not seem to be anyone at the hotel who speaks english but we were able to communicate with the hotel clerk for what we needed.
Close to town centre. Large room with comfortable bed and a tea/coffee maker.