Cowes Hotels

Noisy bar area with leaking roof

We have now stayed twice at hotel and have found staff helpful and atmosphere very relaxing n/a

Staff were charming and very helpful. Location fantastic and bar extensive Hotel is a bit dated and not worthy of 5 star

Really good location for West Quay shopping Only grip was that the pillows were really hard and uncomfortable

Location, leisure facilities Being woken by cleaners moaning about other cleaners not doing there job very loud

room decorated very nicelly with luxury touches in a very nice refubrished 19 century wearhouse. Very nice coffee maker in the room, comfortable bed and the Italian food at the restaurant was great the hotel is part of a restaurant downstairs and have no proper lobby, looks more like a pub with rooms upstairs. The room was very hot but a very noisy fan provided. People coming from the restaurant stayed talking laudly and smoking under my room window until late hours, not ideal if you have to wake up earlier next day. Wireless internet did not work .

The staff were very helpful and friendly. The noise from traffic during the night

Staff were friendly, good having restaurant underneath the hotel. We arrived late so this worked out very well. Think that breakfast should be included within the rate charged for the room.

I most enjoyed the hospitality of the owners. I got a bigger room than that I'd booked. Nice restaurant and also nice breakfast.

Comfortable clean room . Being on the top floor away from bar, kitchen noise etc. The breakfast table did not appear to be totally clean. also the room was noisy with excessive sound from chairs being moved.

In all honesty could not wait to leave Bed covers covered in stains and blood, carpet dirty with sticky substance on it

breakfast was great !! the quality of room low ceilings and space not good

pleasant and helpful staff and very clean with cheery decor! loved the extra snuggly blanket and pillows provided in the room, plus had lots of toiletries which was very helpful for those of us that do not want to check bags on the plane. :) the showerhead pressure was non-existent and light came through the curtains making it a little difficult for sleep but still generally good! kind of wish they did room service though!

Modern, clean and good value for money. Not really - rooms were simple but fine for what was needed and paid for.

Friendly checkin How can i comment if i do not use this space for complaints? I do not like your questionairre and am abandoning it.

To be honest, not very much.

It was convenient for attending a concert at the Guild Hall. Car parking! You should not have to pay to park at the hotel. Arrangements should be made for customers to stay free of charge.