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The staff was lovely and most helpful.
The staff. Attentive and courteous and professional
Very friendly staff, and location was brilliant with lovely views and grounds to walk in Nothing
The luxury room A wedding was on at the hotel on our first night and we were put in a room directly above it. It was not a quite christmas getaway we had hoped for,
Clean, modern and comfortable Nothing at all
The location, the view from the room and the contemporary decoration in the room The fire alarm that went off at 3.30am! The speed of the service wasn't great either, drinks in the lounge took ages and breakfast was a slow process
Very good staff and pleasant surroundings The facilities for smokers were an insult and absolutely appallling when most pubs in slums do better as of course most hotels do too. Those at the wedding that was going on when we were there were equally disgusted on this issue. All my comments herein are all subject to this one criticism.
It was more than expected excellent I would have liked a bar area
The room (Roxby)was small. The bathroom wass poorly laid out ie you virtually had to climb over the toilet to enter the shower and the lighting was wholly inadequate.
Lovely setting, excellent food comparable with michelin starred restaurants we have used, friendly and attentive staff. That we couldn't stay longer!!
The staff where very friendly and helpful which helps to put you at ease. Our room was very tasteful and clean. Breakfast was very good and served with a smile a big plus. I did think the price a bit expensive maybe a special rate for weekends would be good.
Welcoming staff Confusion over payment arrangementrs
Staff, comfort, cleanliness all high standard
The hotel was excellent and the restraunt was more than excellent.
We attended a wedding so only had bed and breakfast in the hotel which was excellent. The wedding arrangements all went well and seemed well organised.Having viewed the menue we will return for dinner at some furtre date.
Missed breakfast however they still provided us with a breakfast in the lounge whihc was excellent
lovely large room, very quiet and relaxing. beautiful grounds , had a nice walk through the woods. bed not comfortable due to mattress topper.
High quality escape from business Nothing
just about everything, the whole experience was most pleasing! no
hotel is immaculate and in stunning surroundings
The lovely gardens and grounds, and table-service in the restaurant.
The food and the room.
The hotel is in a fantastic location, and verry easy to find. The hotel grounds are wonderful, well worth a walk riubd. Our room was large and well decorated, and very comfortable. Very expensive, breakfast portion was tiny!
I spend a lot of time in hotels and this time I felt as though I was in someone's home - A crisp autum walk around the grounds followed by hot chocolate in front of a real crackling log fire..heaven. Staff were extremely friendly and helpful and breakfast fresh cooked rather than kept warm under hot lamps. Bedroom cosy and comforable with stereo /cd with cds and i pod dock, candles and oil burner in the bathroom. I would strongly recommend this hotel to anyone wanting to avoid the 'corporate hotel' My only suggestion for any improvements would be that the decor in the room I stayed in was rather tired ( a bit 90's) and I would have loved a reading lamp in the armchair seating area to complete the experience.