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Sheraton Dallas Hotel
4 stars

Sheraton Dallas Hotel

400 Olive St, Dallas, TX 75201, United States
Dallas, TX
See location+1 214 922 8000
From
$183
Cheapest

rate per night

8.2
Very good
based on 575 reviews
575 reviews
Room type
Provider
Nightly total
Queen room
Standard room
King room

Photos of Sheraton Dallas Hotel

Overview

Sheraton Dallas Hotel underwent a recent renovation and now provides guests with a wide range of amenities and features on the property and in each of the rooms at the property. Minimum check-in age at this family-friendly hotel is 21. Kids can stay free when they use bedding already in the room. Free cribs are available on request, and extra beds are available for an added charge per stay. Pets up to 50 lbs. are able to stay free.

Rooms at the property feature a range of comforts and conveniences for the guests, such as pillowtop beds, flat-screen TVs with cable channels, and wireless Internet. Some of the other amenities in the rooms include air conditioning, daily housekeeping, a private bathroom, coffee and tea making facilities, and bathrobes. Connecting rooms are available and are subject to availability.

Each morning from 6:30 AM to 11 AM, guests are offered a buffet breakfast for a surcharge. The property also offers express check-in and check-out, a front desk that is available around the clock, conference spaces, fitness facilities, a restaurant, and an electric car charging station.

Guests are located near the highways, as well as places they may want to visit. The Dallas Museum of Art is nearby, as is Nasher Sculpture Center, The Dallas World Aquarium, the Perot Museum of Nature and Science, and Majestic Theater. Nearby dining options include Metropolitan Café, Jason’s Deli, and Iron Cactus Mexican Restaurant.

8.2
Very good rating
Based on 575 verified guest reviews

Latest deals for Sheraton Dallas Hotel

jue. 5/29
vie. 5/30
Standard room
1 king bed
bed type unknown
bed type unknown
Deluxe room
1 queen bed
2 queen beds
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
Executive room
1 king bed
1 king bed
1 king bed
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sheraton Dallas Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Window
  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Karaoke
  • Pool table

Pool

  • Heated pool
  • Outdoor pool
  • Pool with a view

Outdoor

  • Garden
  • Terrace/Patio

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness center

Reviews of Sheraton Dallas Hotel

8.2
Very good
575 verified ratings
Wonderful
272
Very good
80
Good
79
Okay
44
Fair
43
Mediocre
17
Poor
40

Summary of reviews

Guests say
Guests appreciated the great location and some aspects of the service, particularly the helpfulness of the staff. However, many expressed dissatisfaction with cleanliness, room assignments, and the overall condition of the rooms, indicating a need for improvements in these areas.
AI-Generated from customer reviews
Service8.5 out of 10
Cleanliness2 out of 10
Location1 out of 10
Sort by:Most recent

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Score by provider

All reviews

7.7
Good
Jason, Mar 2018
Pros (+) easy access to and from and great appearance from outside all the way through the lobby.
Cons (-) rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
2.0
Poor
Anonymous, Aug 2017
Pros (+) Nothing
Cons (-) I did not stay here or make this reservation. I am in Australia.
6.0
Okay
Anonymous, Aug 2017
Cons (-) No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
9.7
Wonderful
Anonymous, Apr 2017
Pros (+) Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons (-) Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
5.4
Fair
Anonymous, Feb 2017
Pros (+) Staff was friendly
Cons (-) One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
2.0
Poor
Christine, Jan 2017
Pros (+) Rooms were nice and clean.
Cons (-) 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
2.0
Poor
Anonymous, Jan 2017
Pros (+) Nothing.
Cons (-) Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
6.2
Okay
Anonymous, May 2016
Pros (+) Staff was helpful with directions. Rooms were clean and nice.
Cons (-) No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
10
Wonderful
Anonymous, Jan 2016
Pros (+) The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
6.0
Okay
Anonymous, Jan 2016
Pros (+) The common areas were beautiful and staff was extremely helpful and pleasant.
Cons (-) Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

Location

400 Olive St, Dallas, TX 75201

What's nearby

  • Thanks-Giving Square0.3 mi
  • Dallas Statler Hilton0.3 mi
  • Dallas Theater Center0.4 mi
  • Dallas Museum of Art0.4 mi
  • Renaissance Tower0.5 mi
  • Dallas City Hall0.6 mi
  • Dallas World Aquarium0.6 mi
  • John Fitzgerald Kennedy Memorial0.8 mi
  • Kay Bailey Hutchison Convention Center0.8 mi
  • Union Station0.9 mi
  • American Airlines Center1 mi
  • Reunion Tower1 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Dallas Hotel

Low season

June

High season

October

Average price (weeknight)

$296

Average price (weekend night)

$521
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 97% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Dallas Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Dallas Hotel

  • If you’re after a cheap room at Sheraton Dallas Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in June and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Dallas Hotel, plan to stay on a Thursday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Sheraton Dallas Hotel was booked for on KAYAK in the last 2 weeks was $219, while the most expensive was $457.
  • How long should you stay at Sheraton Dallas Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Sheraton Dallas Hotel

  • Where is Sheraton Dallas Hotel located?

    Sheraton Dallas Hotel is located at 400 Olive St in Downtown, 0.7 miles from the center of Dallas. Thanks-Giving Square is the closest landmark to Sheraton Dallas Hotel.

  • When is check-in time and check-out time at Sheraton Dallas Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Dallas Hotel.

  • How far is Sheraton Dallas Hotel from the airport?

    Sheraton Dallas Hotel is 5.4 miles from Dallas Love Field. Sheraton Dallas Hotel is 12.9 miles from Dallas Addison.

  • Does Sheraton Dallas Hotel have a pool?

    Yes, Sheraton Dallas Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton Dallas Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Dallas Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Dallas Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Dallas Hotel.

See more FAQs

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Good to know

Value for money

7.6

Distance to city center

0.7 mi

Nearest Airport

Dallas Love Field

Distance to airport

5.4 mi