
Crowne Plaza Dallas Downtown
Photos of Crowne Plaza Dallas Downtown
Overview
The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.
The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.
Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.
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Amenities at Crowne Plaza Dallas Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Microwave
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Things to do
- Beauty salon
- Gift shop
Health and safety
- Daily housekeeping
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Pool
- Pool
Reviews of Crowne Plaza Dallas Downtown
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers over 30,000 square feet of meeting and event space with the services of a Crowne Meetings Director, a 24-hour fitness center, a 24-hour business center, an outdoor pool and lounge area, and an onsite restaurant for guest dining.
Is parking available at the hotel?
Yes, parking is available for a fee at this pet-friendly property. However, some guests have mentioned concerns about the parking garage size.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, as mentioned in many reviews. However, some guests have reported experiences with rude staff members.
What is the quality of the beds at the hotel?
Guests can enjoy premium bedding and Crowne Plaza Sleep Advantage amenities, including quiet zones and wake up calls, as highlighted in positive reviews.
When is the best time to visit the hotel?
The high season is in October, and the low season is in December, providing guests with the opportunity to plan their visit based on their preferences and the hotel's availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Shuttle Service
The hotel offers complimentary shuttle service for guests, making it convenient to explore nearby attractions and businesses.
Consider the Location for Business Travel
The hotel is conveniently located for business travelers, with easy access to the Dallas Convention Center and other downtown attractions.
Be Mindful of Parking Fees
Some guests found the parking fees to be high, and a few mentioned issues with the parking gate and machines. It's advisable to inquire about parking options and fees in advance.
Explore Nearby Attractions
The hotel is within walking distance of various attractions such as the Dallas World Aquarium, Sixth Floor Museum at Dealey Plaza, and Klyde Warren Park, offering plenty of options for leisure activities.
Check for Room Updates
While some guests appreciated the updated rooms, others mentioned that certain rooms felt outdated and in need of renovation. It may be beneficial to inquire about room updates when making a reservation.
Utilize the Meeting and Event Space
With over 30,000 square feet of meeting and event space, the hotel is suitable for hosting conferences or events. Guests may consider this option for business or special occasions.
Consider Pet-Friendly Accommodation
The hotel is pet-friendly, but it's advisable to inquire about any associated charges or specific pet policies when traveling with pets.
Take Note of Staff Friendliness
Many guests praised the friendly and helpful staff, while a few others mentioned encountering rude or unhelpful behavior. Being mindful of this aspect can help set appropriate expectations.
Be Aware of Maintenance Issues
Some guests expressed concerns about maintenance issues, cleanliness, and the overall condition of the hotel. It may be helpful to inquire about recent maintenance efforts or room inspections.
Location
What's nearby
- Renaissance Tower189 yd
- John Fitzgerald Kennedy Memorial378 yd
- Dallas World Aquarium387 yd
- Thanks-Giving Square0.3 mi
- Union Station0.3 mi
- Kay Bailey Hutchison Convention Center0.5 mi
- Dallas City Hall0.5 mi
- Reunion Tower0.5 mi
- Dallas Statler Hilton0.5 mi
- Dallas Museum of Art0.5 mi
- Dallas Theater Center0.8 mi
- American Airlines Center0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Dallas Downtown
Low season | August |
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High season | June |
Average price (weeknight) | $141 |
Average price (weekend night) | $128 |
When to book a room at Crowne Plaza Dallas Downtown
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Value for money | 6.9 |
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Distance to city center | 0.3 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 5.4 mi |