Overview

Prices are in United States Dollars. close

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 800 863 7818

Call

+1 800 863 7818
Check in
Check out
Rates

Overall guest ratings

7.0/10 Good
Based on 3,170 reviews
See all reviews

Review highlights

  • 8.1
  • 7.6
  • 5.6
  • 4.6

Good to know

  • Friendly service

Nearby

    Show all

    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

    Less More InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Night club
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 3,170 reviews
    • 8.1 "Location is great."
    • 7.6 "Good service."
    • 6.6 "Average value."
    • 6.6 "Internet is average."
    • 6.1 "Bar is ok."
    • 5.6 "Food is average."
    • 4.6 "Rooms are not good."
    • 4.2 "Not very comfortable."
    • 4.2 "Bad amenities."
    • 3.7 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 1,299 reviews
    • 7.7 "Good location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
      7.9 "79% thought the service was very professional."
    • 6.6 "Internet is average."
    • 6.6 "Bar is ok."
    • 6.0 "Food is average."
    • 5.8 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.8 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      4.1 "59% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      0.2 "98% criticized the small bathroom."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
      1.7 "83% complained about the elevator."
      3.4 "66% didn't like the architecture."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 3.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 665 reviews
    • 8.2 "Location is great."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% were happy with the shuttle service."
      7.7 "77% thought the service was very professional."
    • 6.9 "Average value."
      6.9 "Breakfast prices were ok, according to 69%."
    • 6.9 "Pool is mediocre."
    • 5.7 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 4.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% had problems with the shower."
      2.6 "74% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      3.6 "64% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 760 reviews
    • 7.8 "Good location."
      9.1 "Easily accessible by car, said 91%."
      9.1 "91% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
    • 6.9 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
    • 6.3 "Bar is ok."
    • 6.2 "Internet is average."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      2.0 "80% thought the facilities needed updating."
    • 4.1 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      3.2 "68% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      1.9 "81% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      0.2 "98% criticized the small bathroom."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 3.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 443 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
    • 6.6 "Average value."
    • 6.6 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.0 "Bar is ok."
    • 4.8 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      2.3 "77% found problems with the furniture."
      1.8 "82% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close