Good to know
Value for money
Distance to city center
Distance to airport
|"Clean nice staff were great."||(in 127 reviews)|
|"Great location and helpful staff."||(in 123 reviews)|
|"The very comfortable bed !"||(in 32 reviews)|
|"Paying for parking is a robbery!"||(in 52 reviews)|
|"Hotel reeked with marijuana odors."||(in 104 reviews)|
|"Worst hotel in which we’ve ever stayed."||(in 106 reviews)|
Time of year
Show reviews that mention
|downtown location||in 379 reviews|
|old and the room||in 370 reviews|
|friendly staff||in 347 reviews|
|nice hotel||in 237 reviews|
|hotel is old||in 232 reviews|
|worst hotel||in 230 reviews|
|parking garage||in 154 reviews|
|pool area||in 108 reviews|
|downtown dallas||in 104 reviews|
|needs updating||in 61 reviews|
|comfortable beds||in 48 reviews|
|vending machines||in 42 reviews|
|homeless people||in 24 reviews|
|currently under renovation||in 23 reviews|
|convention center||in 6 reviews|
|valet service||in 6 reviews|
|bad smell||in 2 reviews|
Amazing hotel.nice staff.
Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
Close to everything
Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
The location was great and the beds were comfortable.
It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.
The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.
Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.
based on 2,077 reviews
Value for money
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Reviews about Crowne Plaza Hotel Dallas Downtown
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