Overview

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 800 863 7818

$84+

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Rates

Overall guest ratings

6.9/10 Good
Based on 3,226 reviews
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Review highlights

  • 8.1
  • 7.5
  • 5.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Night club
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 3,226 reviews
    • 8.1 "Location is great."
    • 7.5 "Good service."
    • 6.4 "Average value."
    • 6.4 "Internet is average."
    • 6.3 "Bar is ok."
    • 5.6 "Food is average."
    • 4.5 "Rooms are not good."
    • 4.1 "Bad amenities."
    • 4.0 "Not very comfortable."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.1 Good
    Based on 1,290 reviews
    • 7.7 "Good location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.1 "81% were happy with the shuttle service."
    • 6.7 "Bar is ok."
    • 6.5 "Internet is average."
    • 6.0 "Food is average."
    • 5.7 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 4.5 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      3.5 "65% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.5 "85% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
    • 3.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.5 "Wellness & sports facilities were not very nice."
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    Overall Rating

    6.8 Good
    Based on 677 reviews
    • 8.2 "Location is great."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.9 "79% were happy with the shuttle service."
      7.6 "76% thought the service was very professional."
    • 6.7 "Average value."
      6.9 "Breakfast prices were ok, according to 69%."
    • 6.5 "Pool is mediocre."
    • 5.6 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 4.4 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      3.4 "66% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "83% had problems with the shower."
      2.3 "77% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.7 "Not very comfortable."
      2.5 "75% thought it was too noisy."
      3.4 "66% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
      0.2 "98% criticized the small bathroom."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
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    Overall Rating

    6.3 Good
    Based on 806 reviews
    • 7.7 "Good location."
      8.9 "Easily accessible by car, said 89%."
      9.1 "91% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.3 "83% were happy with the shuttle service."
      7.9 "79% thought the service was very professional."
    • 6.8 "Average value."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.6 "Bar is ok."
    • 6.1 "Internet is average."
    • 4.0 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      2.2 "78% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      1.8 "82% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      3.6 "64% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      2.5 "75% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
    • 3.2 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.8 "Disappointing wellness & sports facilities."
      2.6 "74% didn't like the fitness area."
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    Overall Rating

    7.2 Good
    Based on 451 reviews
    • 8.4 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.4 "84% were happy with the shuttle service."
    • 6.7 "Average value."
    • 6.4 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.1 "Bar is ok."
    • 4.7 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      2.0 "80% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
    • 4.3 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.0 "Disappointing wellness & sports facilities."
      2.8 "72% didn't like the fitness area."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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