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Crowne Plaza Hotel Dallas Downtown
1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678
Cheapest
rate per night
6.9
Good
based on 2,077 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | $15 |
| Zenhotels.com | $42 |
| Agoda.com | $69 |
Good to know
Value for money |
7.0 |
|---|---|
Distance to city center |
0.3 mi |
Location rating |
8.0 |
Nearest Airport |
Dallas/Fort Worth |
Distance to airport |
15.7 mi |
Rooms
Standard Rooms
$15+
Bed type
Provider
Nightly
Unknown
$15
per night
Twin bed
$42
per night
Unknown
$69
per night
Unknown
$69
per night
Unknown
$69
per night
Unknown
$69
per night
Unknown
$89
per night
Unknown
$108
per night
Unknown
$116
per night
Queen Rooms
$72+
Bed type
Provider
Nightly
Unknown
$72
per night
Unknown
$76
per night
Queen bed
$84
per night
Queen bed
$90
per night
Double Rooms
$88+
Bed type
Provider
Nightly
Unknown
$88
per night
Unknown
$112
per night
King Rooms
$70+
Bed type
Provider
Nightly
Unknown
$70
per night
Unknown
$73
per night
Unknown
$73
per night
King bed
$89
per night
Unknown
$91
per night
King bed
$103
per night
Reviews
Pros
| "Clean nice staff were great." | (in 127 reviews) |
|---|---|
| "Great location and helpful staff." | (in 123 reviews) |
| "The very comfortable bed !" | (in 32 reviews) |
Cons
| "Paying for parking is a robbery!" | (in 52 reviews) |
|---|---|
| "Hotel reeked with marijuana odors." | (in 104 reviews) |
| "Worst hotel in which we’ve ever stayed." | (in 106 reviews) |
Traveler rating
340
298
228
126
46
Time of year
Traveler type
Show reviews that mention
+
| downtown location | in 379 reviews |
|---|---|
| old and the room | in 370 reviews |
| friendly staff | in 347 reviews |
| nice hotel | in 237 reviews |
| hotel is old | in 232 reviews |
| worst hotel | in 230 reviews |
| parking garage | in 154 reviews |
| pool area | in 108 reviews |
| downtown dallas | in 104 reviews |
| needs updating | in 61 reviews |
| comfortable beds | in 48 reviews |
| vending machines | in 42 reviews |
| homeless people | in 24 reviews |
| currently under renovation | in 23 reviews |
| convention center | in 6 reviews |
| valet service | in 6 reviews |
| bad smell | in 2 reviews |
-
OkayApr 20205.1
Amazing hotel.nice staff.
Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
-
OkayDec 20196.0
Close to everything
Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
-
PoorOct 20192.0
Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
-
MediocreApr 20192.5
na
It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
-
OkayApr 20194.2
The location was great and the beds were comfortable.
It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
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About
Overview
The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.
The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.
Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.
Features
6.9 Good
based on 2,077 reviews
7.4
Cleanliness
7.6
Comfort
7.8
Staff
7.0
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Wedding services
Free Wi-Fi
Radio
Babysitting or child care
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Daily housekeeping
Terrace/Patio
Increased accessibility
Roll-in shower
Fax/photocopying
Rooftop pool
Beach towels
Concierge service
Towels
Safety deposit box
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Heated pool
Room service
Smoke alarms
Heating
Shower chair
Outdoor pool
Alarm clock
Kids meals
No smoking
Kid-friendly buffet
Balcony
Bathtub
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Fitness center
Breakfast in the room
Tea/coffee maker
Cable or satellite TV
Telephone
Air-conditioned
Newspapers
Toilet
Safe
Airport shuttle
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Long-term parking (surcharge)
Parking (surcharge)
Valet parking
Desk
Pool with a view
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
24hr front desk
Designated smoking area
Shuttle service
Night club
Storage available
FAQs when booking at Crowne Plaza Hotel Dallas Downtown
Does Crowne Plaza Hotel Dallas Downtown have special cancellation policies due to coronavirus (COVID-19)?
Where is Crowne Plaza Hotel Dallas Downtown located?
When is check-in time and check-out time at Crowne Plaza Hotel Dallas Downtown?
Does Crowne Plaza Hotel Dallas Downtown offer free Wi-Fi?
Does Crowne Plaza Hotel Dallas Downtown offer free parking?
Does Crowne Plaza Hotel Dallas Downtown offer free airport shuttle service?
How far is Crowne Plaza Hotel Dallas Downtown from the airport?
Can you bring pets to Crowne Plaza Hotel Dallas Downtown?
Does Crowne Plaza Hotel Dallas Downtown have a pool?
Photos
All Photos
01 of 35
Reviews about Crowne Plaza Hotel Dallas Downtown
“A few blocks walk from downtown with restaurants, sports bars, etc.”
“The location was within walking distance of many restaurants and tourist attractions”
“Within walking distance to a few attractions as well as restaurants and bars.”
“The hotel's location was good and the restaurant inside of the hotel was great.”
“The location is great and it had a nice bar.”
Location
Most Popular Landmarks
- Dallas World Aquarium 375 yd
- John Fitzgerald Kennedy Memorial 388 yd
- Sixth Floor Museum at Dealey Plaza 0.3 mi
- Perot Museum of Nature and Science 0.5 mi
- Reunion Tower 0.5 mi
- Dallas Museum of Art 0.5 mi
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