The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.
The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.
Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.
Accessibility and suitability
Services and conveniences
Dining
Laundry
Parking and transportation
Things to do
Health and safety
Basics
Media and entertainment
Bathroom
Workspace
General
Family friendly
Fitness
Pool
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What are the hotel's unique amenities?
The hotel offers over 30,000 square feet of meeting and event space with the services of a Crowne Meetings Director, a 24-hour fitness center, a 24-hour business center, an outdoor pool and lounge area, and an onsite restaurant for guest dining.
Is parking available at the hotel?
Yes, parking is available for a fee at this pet-friendly property. However, some guests have mentioned concerns about the parking garage size.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, as mentioned in many reviews. However, some guests have reported experiences with rude staff members.
What is the quality of the beds at the hotel?
Guests can enjoy premium bedding and Crowne Plaza Sleep Advantage amenities, including quiet zones and wake up calls, as highlighted in positive reviews.
When is the best time to visit the hotel?
The high season is in October, and the low season is in December, providing guests with the opportunity to plan their visit based on their preferences and the hotel's availability.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Shuttle Service
The hotel offers complimentary shuttle service for guests, making it convenient to explore nearby attractions and businesses.
Consider the Location for Business Travel
The hotel is conveniently located for business travelers, with easy access to the Dallas Convention Center and other downtown attractions.
Be Mindful of Parking Fees
Some guests found the parking fees to be high, and a few mentioned issues with the parking gate and machines. It's advisable to inquire about parking options and fees in advance.
Explore Nearby Attractions
The hotel is within walking distance of various attractions such as the Dallas World Aquarium, Sixth Floor Museum at Dealey Plaza, and Klyde Warren Park, offering plenty of options for leisure activities.
Check for Room Updates
While some guests appreciated the updated rooms, others mentioned that certain rooms felt outdated and in need of renovation. It may be beneficial to inquire about room updates when making a reservation.
Utilize the Meeting and Event Space
With over 30,000 square feet of meeting and event space, the hotel is suitable for hosting conferences or events. Guests may consider this option for business or special occasions.
Consider Pet-Friendly Accommodation
The hotel is pet-friendly, but it's advisable to inquire about any associated charges or specific pet policies when traveling with pets.
Take Note of Staff Friendliness
Many guests praised the friendly and helpful staff, while a few others mentioned encountering rude or unhelpful behavior. Being mindful of this aspect can help set appropriate expectations.
Be Aware of Maintenance Issues
Some guests expressed concerns about maintenance issues, cleanliness, and the overall condition of the hotel. It may be helpful to inquire about recent maintenance efforts or room inspections.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | September |
Average price (weeknight) | $108 |
Average price (weekend night) | $97 |
Value for money | 6.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 5.4 mi |