Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

rate per night


based on 1,473 reviews

About Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.

The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.

Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.

Photos of Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Property safety measures

Crowne Plaza Hotel Dallas Downtown, An IHG Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Thu 3/23
Mon 3/27
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Premier Rooms($127)
Premier room
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Deluxe Rooms($151 - $212)
Deluxe room
2 twin beds

2 twin beds


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$212 totalPriceline
Queen Rooms($118 - $252)
Queen room
2 queen beds

2 queen beds



$118 totalTravelocity
2 queen beds

2 queen beds



$119 totalExpedia
2 queen beds

2 queen beds


Executive Rooms($149 - $327)
Executive room
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$149 totalExpedia
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Double Rooms($119 - $250)
Double room
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$119 totalSuperTravel
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$125 totalSuperTravel
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King Rooms($106 - $275)
King room
bed type unknown
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1 king bed

1 king bed



$126 totalOrbitz
bed type unknown
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Standard Rooms($113 - $290)
Standard room
1 queen bed

1 queen bed



$113 totalStayforlong
2 double beds

2 double beds



$115 totalKAYAK
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Amenities at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans


  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom

Parking and transportation

  • Parking
  • Airport shuttle
  • Long-term parking (surcharge)
  • Valet parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Seating area
  • Telephone
  • City view
  • Storage available


  • Rooftop pool
  • Heated pool
  • Outdoor pool
  • Pool with a view


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon
  • Night club


  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Kids meals


  • Alarm clock


  • Fitness center

Reviews of Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

OkayBased on 1,473 verified guest reviews

Pros +
Cons -

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5.1 Fair
Pros:Amazing hotel.nice staff.
Cons:Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0 Poor
Pros:Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons:It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5 Poor
Cons:It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2 Mediocre
Pros:The location was great and the beds were comfortable.
Cons:It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4 Poor
Cons:Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
4.5 Mediocre
Pros:It was clean
Cons:The restaurant was not a good place to eat
2.0 Poor
Pros:The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons:Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
6.0 Okay
Pros:For the location and a one night stay, it's all we needed.
Cons:It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
4.0 Mediocre
Cons:1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.
5.4 Fair
Pros:The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.
Cons:The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.


1015 Elm Street, Dallas, TX 75202

What's nearby

  • John Fitzgerald Kennedy Memorial378 yd
  • Dallas World Aquarium387 yd
  • Sixth Floor Museum at Dealey Plaza0.3 mi
  • Perot Museum of Nature and Science0.5 mi
  • Reunion Tower0.5 mi
  • Dallas Museum of Art0.5 mi
  • Crow Collection of Asian Art0.5 mi
  • Nasher Sculpture Center0.6 mi
  • Klyde Warren Park0.6 mi
  • American Airlines Center0.8 mi
  • Old City Park1.1 mi
  • African American Museum2.3 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • If you’re after a cheap room at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel, plan to stay on a Wednesday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel was booked for on KAYAK in the last 2 weeks was $115, while the most expensive was $278.

FAQs when booking at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

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Distance to city center

0.3 mi

Nearest Airport

Dallas Love Field

Distance to airport

5.4 mi