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Crowne Plaza Dallas Downtown
3 stars

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
Dallas, TX
See location+1 214 742 5678
From
$84
Cheapest

rate per night

6.3
Okay
based on 2848 reviews
2,848 reviews

Photos of Crowne Plaza Dallas Downtown

Overview

Rating

The Crowne Plaza Hotel Dallas-Downtown is within walking distance of the Dallas Convention Center, offering easy access to Bank of America Plaza, McKinney Avenue, the West End, and plenty of other downtown attractions and businesses. Guests can even walk to the House of Blues to catch a show. The hotel offers complimentary shuttle service for guests and is only six miles from Love Field Airport. Parking is available for a fee at this pet-friendly property.

The Crowne Plaza Hotel Dallas-Downtown offers complimentary WiFi in all areas of the building. There is also over 30,000 square feet of meeting and event space, which comes with the services of a Crowne Meetings Director. The hotel has a 24-hour fitness center and a 24-hour business center for guests, which both feature state-of-the-art equipment. There is an outdoor pool and lounge area, and an onsite restaurant for guest dining. Limo and car service are available for guests and the front desk is open 24 hours for reception and other guest services.

Guests can also enjoy Crowne Plaza Sleep Advantage amenities, including quiet zones, premium bedding, and wake up calls. There are 291 guest rooms and suites at this non-smoking downtown hotel, which also provides valet parking service. Guest rooms include premium TV channels, a desk and refrigerator, coffee and tea service, and a private bathroom with a shower/tub combination. There are also 17 accessible guest rooms in the hotel. Guest laundry facilities are available or guests can use the hotel’s laundry and dry cleaning service.

Rating
6.3
Okay
Based on 2,848 verified guest reviews

Latest deals for Crowne Plaza Dallas Downtown

Thu 4/24
Fri 4/25
Deluxe room
bed type unknown
bed type unknown
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Queen room
2 queen beds
2 queen beds
bed type unknown
Double room
bed type unknown
1 king bed
1 king bed
Standard room
1 king bed
1 king bed
1 king bed
King room
bed type unknown
bed type unknown
1 king bed
Executive room
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Crowne Plaza Dallas Downtown

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • Designated smoking area

Services and conveniences

  • ATM on-site
  • Business center
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Microwave

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Free Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Workspace

  • Desk

General

  • Storage available

Family friendly

  • Babysitting or child care

Fitness

  • Fitness center

Pool

  • Pool

Reviews of Crowne Plaza Dallas Downtown

6.3
Okay
2848 verified ratings
Wonderful
673
Very good
362
Good
422
Okay
281
Fair
337
Mediocre
206
Poor
567

Summary of reviews

Guests say
Guests appreciated the hotel's convenient location, noting it provided easy access to nearby attractions and felt safe. However, many reviews highlighted significant issues, including poor service, cleanliness problems, and high charges for amenities. Specific complaints included being trapped in an elevator, unclean rooms, outdated facilities, and unpleasant odors. Overall, guests felt that while the location was a strong point, the hotel's condition and service left much to be desired.
AI-Generated from customer reviews
Location9 out of 10
Service3 out of 10
Value for Price3 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
Anonymous, Sep 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
Read more
4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower189 yd
  • John Fitzgerald Kennedy Memorial378 yd
  • Dallas World Aquarium387 yd
  • Thanks-Giving Square0.3 mi
  • Union Station0.3 mi
  • Kay Bailey Hutchison Convention Center0.5 mi
  • Dallas City Hall0.5 mi
  • Reunion Tower0.5 mi
  • Dallas Statler Hilton0.5 mi
  • Dallas Museum of Art0.5 mi
  • Dallas Theater Center0.8 mi
  • American Airlines Center0.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Dallas Downtown

Low season

August

High season

June

Average price (weeknight)

$141

Average price (weekend night)

$128
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 46% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Crowne Plaza Dallas Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown

  • If you’re after a cheap room at Crowne Plaza Dallas Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in August and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Crowne Plaza Dallas Downtown, plan to stay on a Monday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Crowne Plaza Dallas Downtown was booked for on KAYAK in the last 2 weeks was $108, while the most expensive was $252.
  • How long should you stay at Crowne Plaza Dallas Downtown? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Crowne Plaza Dallas Downtown

  • Where is Crowne Plaza Dallas Downtown located?

    Crowne Plaza Dallas Downtown is located at 1015 Elm Street in Downtown, 0.3 miles from the center of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Dallas Downtown.

  • Does Crowne Plaza Dallas Downtown offer free Wi-Fi?

    Yes, Crowne Plaza Dallas Downtown offers free Wi-Fi.

  • How far is Crowne Plaza Dallas Downtown from the airport?

    Crowne Plaza Dallas Downtown is 5.6 miles from Dallas Love Field. Crowne Plaza Dallas Downtown is 13.2 miles from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown have a pool?

    Yes, Crowne Plaza Dallas Downtown has a pool onsite.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown.

See more FAQs

Nearby hotels and places to stay

3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (746 reviews)0.05 miFitness center, Free Wi-Fi, Tea/coffee maker$151+
4-star hotel
The Westin Dallas Downtown8.2 Excellent (341 reviews)0.09 miIndoor pool, Fitness center, Restaurant$250+
5-star hotel
Thompson Dallas8.9 Excellent (97 reviews)0.19 miOutdoor pool, Spa and wellness center, Fitness center$375+
5-star hotel
The Adolphus, Autograph Collection8.8 Excellent (443 reviews)0.22 miOutdoor pool, Spa and wellness center, Fitness center$283+
4-star hotel
4% cheaperMagnolia Hotel Downtown Dallas7.3 Good (1,742 reviews)0.26 miFitness center, Restaurant, Bar/Lounge$125+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (746 reviews)0.05 miFitness center, Free Wi-Fi, Tea/coffee maker$151+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.2 Excellent (942 reviews)0.24 miFitness center, Restaurant, Room service$156+
3-star hotel
Hilton Garden Inn Downtown Dallas8 Excellent (846 reviews)0.28 miOutdoor pool, Fitness center, Restaurant$172+
5-star hotel
Thompson Dallas8.9 Excellent (97 reviews)0.19 miOutdoor pool, Spa and wellness center, Fitness center$375+
5-star hotel
The Adolphus, Autograph Collection8.8 Excellent (443 reviews)0.22 miOutdoor pool, Spa and wellness center, Fitness center$283+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (746 reviews)0.05 miFitness center, Free Wi-Fi, Tea/coffee maker$151+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.2 Excellent (942 reviews)0.24 miFitness center, Restaurant, Room service$156+

Good to know

Value for money

6.9

Distance to city center

0.3 mi

Nearest Airport

Dallas Love Field

Distance to airport

5.4 mi