Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4
Pros: Updated room and fitness center
Cons: Shampoo lotion bottles impossible to use. No instructions in room. Charged for incidentals ahead.
review from
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10.0
Pros: The Adolphus has always been our special hotel. The remodeling that they have done is great.Our room was very spacious and clean. The service, room service and front desk, was impeccable. We love being downtown near restaurants. We had a very relaxing stay at The Adolphus and we will go there again.
review from
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9.1
Cons: Bed sheets were a little dirty. Nothing disgusting, but could have been better
review from
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10.0
Pros: This hotel is beautiful! Staff was very nice and helpful!
review from
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6.0
Pros: Exterior and lobby have a classic vibe.
Cons: Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.
review from
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10.0
Pros: Great attention to detail and employees were amazing!
Cons: The formal bar was under construction. The cowboy bar was not equal to the standard of the hotel.
review from
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4.0
Bad housekeeping closed pool
Pros: Valet service was excellent and rooms were spacious
Cons: 2 of our five nights out room was not cleaned. The pool was closed for renovation and we were not aware of this when we made reservations.
review from
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10.0
Sisters Retreat
Pros: The beautiful historic lobby was a perfect first impression The room we stayed in was newly remodeled modern, comfortable, incredibly large with 2 king beds, beautiful, luxurious bathroom and great view of Dallas. We never used our car, everything was close enough to walk but , when we didn't walk, the hotel had a courtesy car with a very pleasant driver to take us to theme farmers market.
Cons: The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.
review from
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9.7
5 stars from the time we checked in to check-out
Pros: I have to brag on Rachel at the front desk! She was such a joy and so accommodating. She had to go through a few hurdles to find our reservations but kept us informed and happy. We were there for a girlfriends birthday and decided to schedule a ghost tour with Kevin. He made it so memorable! Overall the staff was so welcoming and professional. The room we were checked into went above our expectations. Comfy bed, clean and crisp linens, full sized pillows, spacious, equipped with a phone charging station, mini fridge, keurig and a wonderful view of downtown.
Cons: The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.
review from
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2.0
They sold my room
Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
review from
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9.1
Really nice
Pros: Big rooms. Beautiful shower. Comfy beds and pillows. Hard to find something bad to say.
Cons: Overnight parking fees of $28 was a bit ridiculous. The area also gets a bit shady at night.
review from
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9.7
Old World Elegance
Pros: The hotel is a grande dame of a bygone era in Texas and US history, and the room could not have been more comfortable. The location for anything in downtown Dallas is great, and it is an easy walk almost anywhere in the downtown vicinity. The room was spacious and large, and for a downtown hotel is very quiet.
Cons: The bathroom fixtures could use updating.
review from
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10.0
Pros: The Adolphus has always been our special hotel. The remodeling that they have done is great.Our room was very spacious and clean. The service, room service and front desk, was impeccable. We love being downtown near restaurants. We had a very relaxing stay at The Adolphus and we will go there again.
review from
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9.1
Cons: Bed sheets were a little dirty. Nothing disgusting, but could have been better
review from
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10.0
Pros: This hotel is beautiful! Staff was very nice and helpful!
review from
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10.0
Pros: Great attention to detail and employees were amazing!
Cons: The formal bar was under construction. The cowboy bar was not equal to the standard of the hotel.
review from
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10.0
Sisters Retreat
Pros: The beautiful historic lobby was a perfect first impression The room we stayed in was newly remodeled modern, comfortable, incredibly large with 2 king beds, beautiful, luxurious bathroom and great view of Dallas. We never used our car, everything was close enough to walk but , when we didn't walk, the hotel had a courtesy car with a very pleasant driver to take us to theme farmers market.
Cons: The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.
review from
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9.7
5 stars from the time we checked in to check-out
Pros: I have to brag on Rachel at the front desk! She was such a joy and so accommodating. She had to go through a few hurdles to find our reservations but kept us informed and happy. We were there for a girlfriends birthday and decided to schedule a ghost tour with Kevin. He made it so memorable! Overall the staff was so welcoming and professional. The room we were checked into went above our expectations. Comfy bed, clean and crisp linens, full sized pillows, spacious, equipped with a phone charging station, mini fridge, keurig and a wonderful view of downtown.
Cons: The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.
review from
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9.1
Really nice
Pros: Big rooms. Beautiful shower. Comfy beds and pillows. Hard to find something bad to say.
Cons: Overnight parking fees of $28 was a bit ridiculous. The area also gets a bit shady at night.
review from
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9.7
Old World Elegance
Pros: The hotel is a grande dame of a bygone era in Texas and US history, and the room could not have been more comfortable. The location for anything in downtown Dallas is great, and it is an easy walk almost anywhere in the downtown vicinity. The room was spacious and large, and for a downtown hotel is very quiet.
Cons: The bathroom fixtures could use updating.
review from
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6.0
Pros: Exterior and lobby have a classic vibe.
Cons: Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.
review from
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4.0
Bad housekeeping closed pool
Pros: Valet service was excellent and rooms were spacious
Cons: 2 of our five nights out room was not cleaned. The pool was closed for renovation and we were not aware of this when we made reservations.
review from
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2.0
They sold my room
Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
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