Pros (+) valet was very helpful
Cons (-) called room service at 6:45am for breakfast-no answer for 10mins; had to leave hotel-day ran late, etc
4 stars
The Westin Galleria Dallas
Photos of The Westin Galleria Dallas
Overview
The Dallas Hotels The Westin Galleria Dallas is an upscale hotel in Dallas, Texas with 448 smoke-free guestrooms. The hotel is six miles from Love Field and only 13 miles away from Dallas/Fort Worth International Airport. Located in the Dallas Galleria, the area is filled with restaurants and shops to enjoy.
There are traditional rooms with one king-size bed or two queen-size beds. Deluxe rooms are also available with extra space and amenities. The hotel also offers several luxury suites with everything guests need to enjoy a great time in Dallas. Complimentary Wi-Fi is offered along with free Starbucks coffee. Each room has a Westin Heavenly Bed along with luxury amenities like soft robes and slippers.
The Westin Galleria Dallas has on-site dining courtesy of the Oceanaire Seafood Room and Second Floor Regionally Inspired Kitchen. The former offers fresh fish and exquisite seafood dining during lunch and dinner. The other restaurant has American cuisine with a flair that utilizes organic, local ingredients and specialty cocktails.
Guests who want to get some exercise can enjoy the cardio equipment and free weights in the complimentary fitness studio. The room also offers a TRX suspension trainer. A pool and splash deck are available most hours of the day to get a bit of fun in the sun outside in heated water.
Near the Westin Galleria, guests can visit CrossFit Strong, Vis a Vis Day Spa & Med Spa, and the Dallas Cowboys Golf Club for some fun away from the hotel. Other attractions in the area include the Dallas Angelika Film Center, Zero Gravity Thrill Amusement Park, and Escape the Room Dallas.
Latest deals for The Westin Galleria Dallas
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Galleria Dallas
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Bedroom
- Fold-up bed
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Pool
- Heated pool
- Outdoor pool
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of The Westin Galleria Dallas
8.7
Very good
1048 verified ratings
Wonderful
717
Very good
114
Good
69
Okay
38
Fair
31
Mediocre
17
Poor
62
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to the Galleria mall and various restaurants. Many praised the friendly and accommodating service from the staff. However, there were notable concerns regarding cleanliness, with multiple guests reporting issues such as hair in the bathroom and stained rooms. Additionally, some guests were frustrated with unexpected charges and the lack of free amenities like Wi-Fi.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Pros (+) would you stay in a bed where someone's dog stayed? i think there hadls to be pet friendly rooms. all rooms cannot be pet friendly!
Cons (-) the idea that i stayed in a bed where someone else's dog slept! this is disgusting!
Pros (+) Proximity to everything Galleria
Cons (-) BEWARE - We didn’t get a Double Room, which is what we booked on Kayak; however, because we had kids it wasn’t a problem to have them sleep on the floor. The hotel was happy to bring blankets and pillows.
Pros (+) Rooms are nice, the shower is great, enter the Galleria without going outdoors.
Cons (-) Housekeeping did not refresh toiletries or the ice bucket.
Pros (+) Clean, great location, comfortable bed and big room.
Cons (-) No free wifi:(
Pros (+) Overall, I liked this hotel. I experienced multiple confusions with the front desk staff and my reservations, but it didn't cause too much of a problem. The rooms are nice, but you can just tell the hotel is old. The connection to the mall was incredibly convenient. That was my favorite part. I would stay here again.
Pros (+) The staff was excellent....
Pros (+) Connected to galleria mall, big room
Pros (+) Very good experience
Cons (-) You need more people at front and do not charge for Wi-Fi
Pros (+) The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dini...
Cons (-) The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was s...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers on-site dining at the Oceanaire Seafood Room and Second Floor Regionally Inspired Kitchen. The former offers fresh fish and exquisite seafood dining during lunch and dinner, while the latter has American cuisine with organic, local ingredients and specialty cocktails.
Are there any nearby attractions or activities?
Near the hotel, guests can visit CrossFit Strong, Vis a Vis Day Spa & Med Spa, and the Dallas Cowboys Golf Club for some fun away from the hotel. Other attractions in the area include the Dallas Angelika Film Center, Zero Gravity Thrill Amusement Park, and Escape the Room Dallas.
What are the common concerns about the hotel's parking?
Some guests have expressed concerns about the parking, mentioning difficulties and limited availability. It's advisable to inquire about parking options and availability when making a reservation.
What are the main highlights of the hotel's amenities?
The hotel offers a complimentary fitness studio with cardio equipment and free weights, along with a pool and splash deck available most hours of the day. Additionally, guests can enjoy the Westin Heavenly Bed and luxury amenities in each room.
When is the best time to visit the hotel?
The high season for the hotel is in April, offering a great time to visit. However, it's also recommended to consider visiting during the low season in August for a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Valet Parking
Several guests mentioned that self-parking was difficult, so opting for valet parking might be a more convenient choice.
Consider a Deluxe Room
Guests recommended booking a deluxe room for extra space and amenities, providing a more comfortable stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to the Dallas Galleria and nearby attractions such as the Zero Gravity Thrill Amusement Park and the Dallas Cowboys Golf Club for added entertainment.
Check Room Amenities
Some guests noted that amenities in the bathroom were lacking, so it's advisable to check the availability of amenities in the room before settling in.
Enjoy On-Site Dining
Guests appreciated the on-site dining options, particularly the Oceanaire Seafood Room and Second Floor Regionally Inspired Kitchen, for their excellent food and service.
Utilize the Fitness Studio
Make use of the complimentary fitness studio equipped with cardio equipment, free weights, and a TRX suspension trainer for a convenient workout during your stay.
Request a Room with a View
Consider requesting a room with a bay window for a pleasant seating area and great views, as mentioned by some guests.
Be Mindful of Additional Charges
Some guests were surprised by extra charges for snacks in the room and paid internet, so it's advisable to clarify any additional costs before indulging in hotel services.
Inquire About Room Configuration
If traveling with a group, it's recommended to confirm the room configuration to ensure it accommodates the number of guests accurately, as some guests encountered discrepancies in this aspect.
Check Elevator Functionality
Several guests experienced issues with the elevators, so it's advisable to inquire about the current status of the elevators and any alternative options available.
Location
13340 Dallas Parkway, Dallas, TX 75240
What's nearby
- Galleria Dallas102 yd
- Northpark Center5.2 mi
- SMU6.2 mi
- Highland Park Shopping Village6.5 mi
- Dallas Market Center8.7 mi
- American Airlines Center9.6 mi
- Dallas Theater Center9.8 mi
- Dallas Museum of Art9.9 mi
- Dallas World Aquarium10.2 mi
- Thanks-Giving Square10.3 mi
- Renaissance Tower10.3 mi
- Dallas Statler Hilton10.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Galleria Dallas
Low season | November |
|---|---|
High season | December |
Average price (weeknight) | $284 |
Average price (weekend night) | $276 |
When to book a room at The Westin Galleria Dallas
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 10.2 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 6.0 mi |
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