Services and conveniences
Basics
Dining
Accessibility and suitability
General
Laundry
Parking and transportation
Media and entertainment
Bathroom
Workspace
Things to do
Outdoor
Bedroom
Health and safety
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers an indoor pool, fitness center, and a convenient location next to the Galleria shopping mall.
Is parking available at the hotel?
Yes, onsite parking is available for a fee of $20 per day.
What can guests expect from the hotel's food quality?
The hotel has a restaurant and bar with good breakfast options available for $20. However, some guests have mentioned that the food can be expensive and the bar may not be properly staffed.
How is the cleanliness of the hotel and the quality of the beds?
The hotel is known for its cleanliness, and guests have praised the spacious and comfortable rooms. However, some guests have mentioned issues with the bathroom and the beds not being as comfortable as expected.
What is the best time to visit the hotel?
The high season is in September, and the hotel offers increased accessibility and enhanced cleaning measures for safety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in January for Lower Rates
January is mentioned as the low season, which could be a good time to visit for potentially lower rates and fewer crowds.
Take Advantage of Nearby Attractions
The hotel's proximity to the Galleria shopping mall makes it convenient for shopping enthusiasts. Additionally, there are various attractions within a few miles, such as the Cavanaugh Flight Museum and Zero Gravity Thrill Amusement Park, offering entertainment options for guests.
Be Mindful of Additional Charges
Some guests expressed dissatisfaction with extra charges, such as for parking. It's advisable to inquire about additional fees before booking to avoid any surprises.
Request a Quiet Room
A few guests noted that rooms on the top floors can be noisy due to ventilation, especially in very cold weather. If sensitive to noise, requesting a room away from the ventilation system might be beneficial.
Check Room Amenities
Some guests mentioned that the rooms lacked certain amenities, such as free internet and a microwave. It's advisable to confirm the availability of specific amenities before booking.
Consider Room Renovations
While some guests appreciated the modern room design, others felt that the hotel seemed a bit outdated and in need of remodeling. Checking for recent room renovations could ensure a more satisfying stay.
Verify Inclusions with Booking
Some guests were surprised by additional charges for services they thought were included, such as breakfast. Verifying inclusions at the time of booking can help manage expectations.
Plan for Potential Staff Shortages
A few guests experienced challenges with hotel services due to staff shortages. Being prepared for potential delays or limited services might help avoid disappointment during the stay.
Address Noise Concerns Promptly
Guests who encountered noise issues, such as a loud humming sound, were able to have their concerns addressed by the staff. It's advisable to promptly communicate any disturbances to the hotel staff for resolution.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $187 |
Average price (weekend night) | $137 |
Value for money | 7.7 |
|---|---|
Distance to city center | 10.2 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 6.1 mi |