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location and pricd the staff did not communicate to us well, especially about when the restaurant was open and the breakfast could have been better
Plain, bathroom very narrow and tight. Our booking was lost for the first night. I am making a complaint.
I loved my stay here! The staff, especially Karin, was such a pleasure to spend time with. The rooms are large and very comfortable and kept so clean during your stay. The restaurant and bar has a cozy atmosphere and it is a relaxing experience just being in there. Breakfast was always looked forward to and was a great way to start the day. It is super close to one of the most beautiful beaches I have ever been on, and I live in San Diego! You can rent a bike for 6 Euros a day and bike the entire island. It is a wonderful place to spend with your partner. A place to be still and peaceful. I recommend it to all interested in visiting Texel. No complaints at all!
Staff were quite rude. Room hadn't been cleaned properly and room was very noisy.
We loved the location in the small village of Den Hoorn. It was quiet and a perfect place for exploring the island of Texel. Dinner at the restaurant was good on the Saturday night but unfortunately the restaurant was closed on Sunday and Monday nights because there was little business.
Location of the hotel is excellent....hotel is located in a small village....very quiet and relaxing. The beds are poor. 2 single beds are joined as double bed but the beds are not comfortable at all.
The tavern was very nice, the decoration interesting. Furthermore, the location of the hotel was perfect in a nice, small village the jacuzzi did not work as mentionned in the information of the website and we had some problems to be able to use the sauna. On the second evening, we came back to the hotel at 22:30 and the front door was closed and all the lights off. We had not been informed how to get into the hotel under such circumstances and it took us a while to find that the staff had left a back door opened.
The hotel is an extension of a fantastic restaurant, and the supreme professionalism and hospitality of Jef, Nadine and the rest of the team carries over to the hotel operation. The breakfast in itself is a reason to visit this fine establishment.
We were very pleased with our stay in this hotel.
Friendly staff, very large room (larger than logical, actually, a result of the cross-shaped design). Free internet access (though slow and spotty, at times). Good location away from the crowded main street, but just a 5 minute walk. Convenient, free (unsecured) parking. Convenient bike rentals at 6.50 EUR per day. Patio. Slightly dated design.
included sauna and turkish steambath, good restaurant and breakfast! very spacious room. a watercooker and some tea/coffee in the hotelroom would be nice. for a hot drink in the evening one is obliged to go downstears to the bar
-very easy for kids -spacious and confortable rooms
The coffee making machine in the room did not make HOT coffee.
Everything worked out perfectly for us. The breakfast buffet was excellent, and the condition of the rented bikes was surprisingly good. The noise from a circus on the nearby parking, but I think that is a summer event that cannot be avoided.
easy check in check out, good looking receptionists, good breakfast for kids. boring decor
The hotel accommodation was fully in line with our expectations and more: nice large rooms, quiet and beautiful location, great breakfast with lots of choice, leisure facilities, ... Our terras could have been a little bit bigger ...
The friendliness of the staff, the size of the room (much value for money) and the breakfast buffet was really good.
Punctual staff, no noise problems and good clean room.
Easy parking Heating system in the room
Farm/Forest location, and restaurant. Dinner and breakfast were quite good. Noise from other guests.
I like the appartment there was a lot of space, the breakfast was excellent so was the service. You can stay in one hotelroom with five persons. The hotel was nousy.
Dog friendly and close to nature reserve. Nice, quit surroundings. Friendly staff. Good restaurant. Late breakfast buffet (starting at 9:00 AM)
Nice reception area, good parking, friendly yet not very skilled staff (temps?), good breakfast, room was okay. PAYMENTS + HIDDEN COSTS! The one-night supplement of Eur 18 came as a surprise. It was in the small print after all yet not specified. A surcharge of over 20% of the room rate should be clearly mentioned. Booking.nl should not accept this sort of unclear pricing policy / tactics! This hotel wanted a prepayment for (just) an one night stay. When checking out, they ask me to pay again! I had to show them my receipt as proof of payment! This is not as professional as you would except.
it was ok, in general. We had the un-pleasant surprise to be extra-charged with Eur 18 (2 persons) because of one night stay. On "booking.com" site it was something very vague about that, but not specifing any (possible) amount.
Kamers zijn modern en schoon. Kamers zijn ongezellig. Ontbijt is matig tot slecht. Kaas/vleesbeleg is niet gekoeld. Ham & eggs: ham is op, eggs zijn koud. Weinig keus uit (afbak)broodjes. Wordt niet fatsoenlijk bijgevuld. Al met al weinig keus. Alleen instant-sinaasappelsap.
not friendly staff
Bath room facilities; breakfast; bike rentals; location; internet access Hotel lacks "character"; it is not "gezellig"
The kindness of the hotelstaff and the good atmosphere in the hotel. The many young kids there were.
Great setting near the beach, lovely food, spacious and comfortable room and very nice staff. We will be back in the future!
very nice staff, wonderful breakfast, location was great.
Breakfast, swimming pool, closeness to the beach, closeness to town
This hotel has a great location. You're literally 0.2 km from the beach. Bike rental close by lets you explore the island, and the restaurant de Herren xvii has amazing (if a bit pricey) food. If you stay here, try the restaurant. Also, although room service closes too early (for everything), with a little coaxing we got someone to come up with some hot water for tea. Even though I booked a suite, there was no mini bar and I had to go into the hallway to buy overpriced items from a vending machine. Hotel computers strictly enforce the check out time. We were having a (delicious) romantic breakfast downstairs and needed to get someone to open the door to our room for us, because it was a little past 11. Also, the fake fireplace on the wall was a little tacky.
The hotel is situated nicely near the beach on the edge of the village, and there are many facilities in the hotel. The breakfast is adequate. The beds in the rooms were not quite suited for couples. The checkout-time of the hotel at 11am is quite early. Some basic things such as bathrobe or minibar were not available in any of the rooms, bathrobes could be rented. This makes the hotel come across as a bit cheap, since they also let you pay 3 euro for an informative map of the island.
Nice hotel, very friendly staff, good size room, lovely food. Close to the beach.
A wonderful stay!! Everything was perfect for us. I did complain to the desk that my room was not cleaned properly and they fixed it right away. Also we ate at the restaurant several nights and our meal really took a long time. We have children and it was too long for them to wait. Once we got our food it was excellent.
Nothing special. Tried to charge breakfast when I did not have breakfast at the hotel. Watch your bill.
Central position; Breakfast buffet; Excellent restaurant; Kindly and friendly staff. Parking not available: not enough room for all the cars of the guests.
I really liked the design of the room and the size of it. The bathroom was really nice and the shower as well.
quiteness bed wasn't comfortable.
nice big room walking distance from the beach, nice service, good food
- spacious tidy rooms - great breakfast buffet - beds too soft and 2 seperate matresses and duvets. No other beds available! not very romantic on your weekend get away. - walls are as thin as paper. - even though we had a "quiet" room, i could still hear the chanting of footballsongs when the bars closed -rooms too hot
The breakfast was great and the room was clean. The mattress was too old and the hotel staff a bit grumpy.
Nice & clean room, location close to the beach, tasty breakfast, room to the back of the hotel very quiet (even the sea could be heard) There is a club in front of the hotel which may make staying in certain rooms unpleasant
Relaxed hotel. At the top of the town and close to the beach (5 minute walk)
Nice, clean room with great bathroom. Breakfast was elaborated. Rooms located on the streetside can experience some discomfort from the noise on the street.
The hotel was situated in the very heart of the village de Koog. Our room was located directly above restaurants which caused a lot of noise during the night. Even when it was mentioned when booking this room, it surprised us.
We liked the friendly atmosphere at the hotel. The staff was very friendly. The dinners were excellent and very tasty!
location, offer of tea/coffe on arrival, free wif-fi, good breakfast
Very friendly staff and great dinner! very quiet too.
The consideration and helpfulness of the staff. Central to all the islands towns and attractions.
Very friendly staff, nice breakfast, fantastic view from the Restaurant
It's positioning in the countryside near the beach. The breakfast buffet was good. The staff's attitude
Hotel personel were very friendly and nice. It is very quiet. I could sleep very well.
It was clean, comfortable and quiet. The owners were gracious and helpful when I had questions and the site was ideal for my interests. The breakfast was well prepared and very good. Coffee and tea were available free at all times No. I was actually surprised at the quality. Easily one of the nicest small hotels I have stayed in anywhere in Europe.
Room was comfortable and clean. Breakfast was very good. Location was convenient. Price is very reasonable. Room faced the main road, so there was traffic noise during the day. Hotel is not on the dune, so there is no view of the sea, which is about 10 minutes away by walking. The staff were pleasant and accommodating but not always available and not very informative with restaurant recommendations.
Good breakfast. Walking distance from the beach and city center. Free parking at the hotel, free wireless internet.
good breakfast, room quite large, good value for money tv mounted to high could not be watched seated and cups for coffee and tea were very small, not able to pay by creditcard
location, disponibility of the staff, good breakfast the bed (mattress) was not very good, not hard enough
peacefull, good friendly service, good food in restaurant, good bars my bed was not a double as requested but two singles pushed together
Nice hotel, terras in the sun, friendly staff, excellent restaurant
The breakfast was excellent and the parking was convenient. The bathroom was clean and new. The bathroom with the jacuzzi was great. There was no lift which made it difficult for elderly people to climb the stairs. The toilet paper dispenser was very far from the toilet.
You couldn't ask to be closer to the centre of Den Berg. The hotel staff were very obliging with all of our requests. Breakfast was of good quality as were the restaurant meals. Two points, both which are negligible. 1. There is no lift in the hotel, but being such a historic building it would be unacceptable to try and install one. 2. There were no hotel instructions or menus written in English, but hey, we were the visitors and the staff were excellent in giving translations.
Good size of room, very clean. Pleasant outside terrace. Poor service in restaurant
We had a fantastic stay. Staff were very friendly and helpful.
Lovely hotel, wonderful staff, terrific location in Amsterdam. Difficult to find by car, and parking is outrageously expensive.Breakfast was very nice. Everything else about the hotel was terrific. Typically European, the rooms are modest in size, nicely appointed. Nice touches, like coffee and treats are available, nice sitting area for in between activities or meetings. If you like a private, intimate hotel, you will love this hotel. If you want a large spacious chain, this is not your place. I really enjoyed this hotel, but you need to know that this is not a big hotel with work out rooms,conference facilities, pools,etc.
great location a computer available to guests for internet access would have been nice.
Very nice hotel. Very supportive and friendly staff at the hotel and at the resturant. Excellent breakfast, they had perfect control that our oldest son had required gluten free menu and not least gluten free bread - perfect! We really do recommend this hotel. A small thing, but when you read about the facilities at the hotel, it says sauna and steam bath. There was no sauna except from one in of the rooms. Please be clearer about this.
Very well isolated and new rooms. Very friendly staff at the reception. I was missing a refrigerator and a hair dryer in the room. One of the cleaning women was unfriedly. I asked for new towels and shampoo and had the impression she did not want to give me these items.
location was close to the bus stop and maybe 10 min. walk to the beach. very close to shopping and restaurants there was no air conditioning and no fan in the room. Day time was really too hot to be in our room at all.
Staff was polite and pleasant. Breakfast buffet was excellent. We had a pleasant stay.
Relaxed and welcoming atmosphere. Close to amenities, but in a quiet location. Short walk to sandy beach. An earlier breakfast start time would be preferred.
Quite, Good value for money. My room was good and private, Would not like it as much if the room was on the other side facing the car park.
Goede locatie, in het centrum dichtbij strand en bos, grote en goed geëquipeerde kamer en badkamer, lekker ontbijtbuffet Kleine frigo in de kamer zou aangenaam zijn
hospitality, location, price where all very good. breakfast was ok. the room was very warm, due the the flat roof in combination with wheater.
Quieteness of the place
Room, Quality of Diner, well situated between "Highstreet" and beach Service/ Staff at the Restaurant
Good breakfast, nice sauna in the room and perfectly located in the centre of town The hotel is overpriced
the hotel was well located I wish that the hotel staff would have had knowledge of the area. They seemed to have minimal knowledge about Texal that would be helpful to a tourist.
The rooms were very clean. Very comfortable. Highly recommend the hotel. Will stay there again. There was no tea/coffee available in the room.
The room was comfortable but it is obviously a 'beach' hotel... There are no carpets - just tiled floors - I guess to make cleaning the inevitable sand and sea side gubbins up easier! But the place was clean and very much suited to purpose. The breakfast - included in the price was very good!
The space in reception area. Close to beach. Lack of coffee machine in room
prima lokatie in gezellig centrum van De Koog, vlakbij het strand. Zeer ruime kamer. de stenen vloeren in de kamers en gangen maken het wel wat gehorig
The hotel's location enabled comfortable walking to the beach and also to Ecomare and also through the forest and along the sand dunes. Bus stops and taxi rank very close if walking not preferred. Plenty of cafes and restaurants nearby. Very good breakfast. Usable balcony from room which allowed pleasant draught. No free WiFi access. No air-conditioning (my room). No hairdryer.
Modern building with lots of light, sizeable bedroom, sauna in the room, super breakfast
Nice staff, friendly, helpful The church right across the street has a bell that chimes every half hour 24 hours a day
Location, friendly staff, wonderful room, good food They should make clearer the position regarding vehicular access to the hotel.
Very nice hotel and superfriendly staff.For less than 100 euros for a double room its good value for money. My partner didnt like the bells of a nearby church tolling in the very early morning.
Breakfast is the best part of this stay. The stairs is quite tiny. We had hard time to put our suitcase upstairs. And nobody helped us 2 girls?! The stuff is not very helpful. We have to walk 10 minutes to information office for anything. House-made wine is not very tasteful.
The food, atmosphere, cleanliness & location.
The staff are friendly and helpful
The staff were very helpful & friendly
Location, atmosphere and friendly staff
The staff were so friendly and helpful, while its central location was excellent. The pillows were very hard!
The people were very nice and asked question in a nice way (so they were nicely personal). There was noise from the people upstairs (the floors were creeking). No noise from neighbors, but only from upstairs (and I heard form other they had the same experience). So I was awaken midnight and early morning.
Friendly staff. Could not make use of the bath after 10pm.
kindness of staff
cleanliness, very nice breakfast
I liked the friendly personel and the livingroom-like corner in the lobby with games like chess, rummy-cup etc. I missed a fohn in the bathroom.
The fact that not all rooms have a toilet and shower and this was not very clear on the website.
The friendly service The corridors can use a facelift.
The room was simple, but with a great bathroom and open doors to the terrace
Convenience of hotel for use of public transport.
Breakfast was ok Matress was poor - broken springs were digging into shoulders (note I reported this to the hotel in the morning). Noise from communal shower fan is high in room 18.
One gets the warm feeling of being welcomed very personally into a family, room spotless, and special attention to every individual wish or request. smoker in the next room made the use of our own balcony unpleasant (luckily only the last day)
The friendliness of the staff and the location combined to make this long weekend one to remember
everything was perfect, the location, the room, the staff was extremely friendly and helpfull nothing to comment
Very Friendly owners ! Great location, near to shopa and beach but no noise at night. Delicious breakfast, comfortable rooms and beds. Great hotel. Nothing !
We like the personal hospitality of the hosts, which is rarely find here in The Netherlands. None
We liked the room, service and breakfast no
The staff was friendly and the hotel was silent, comfortable and allowed us to relax. One day we slept 11 hours. Impossible where we live. Of course,this was in November and we got a room on the back side of the hotel. Maybe a front room in summer can be noisier.
Excellent room; furnished tastefully - and comfortably, and plenty of space. Great bathroom. Spacious balcony. The hotel is in a terrific location, 2 to 3 minutes walk from the shopping strip, less than 10 minutes walk to the beach and less than that to the cycle path through the forest. Plus, the people who run the hotel have to count as two of the lovliest on the planet. Saying goodbye was the only drawback to my stay at Hotel Kogerstaete.
All service was on high level, i recomend it for a people who wants comfort and romantic atmosphere. Just 6 rooms
Location, view, staff, room, food downstairs, everything perfect.
location, friendly staff not clear on bed sheet
The rooms aren't so spacious, but the hotel is so special because of it's location and sense of privacy because it has so few rooms. The views are just wonderful. It's really on the quieter side of Texel - especially during the tourist season. There only reason I would be hesitant to recommend it would be because I am tempted to selfishly keep it a secret! Although there are only stairs and no lift, we were lucky to be on the 2nd floor due to the noise that the clients of the bar/restaurant were making late at night.
A small, friendly hotel with superb views over the harbour. It was really individual, a very pleasant change from the chain-type of hotel room.
Friendly staff, good meals. Direct harbour view.
Wonderful location, bright clean and spaceous room with all you needed and lovely views over the harbour. Plentiful breakfast. We ate from the normal menu on our first night which was excellent if a little pricey so if you want to save a few euros ask for the lunch/bar menu. You can also hire bikes from the hotel for about 8euros a day; a great way to explore the island.
Good location Pleasant room
Very nice location. friendly people
Very clean, spotless, not a speck of dust. We have the panorama room which is under the sloping roof which I always like in the old antique houses. In front of the room there is a nice balcony facing the old harbour. I always adore this kind of charming old hotel with lots of characters rather than the modern boxy ones which make me feel like sleeping in an office.
Please write at least 15 wordsQuiet place in close proximity of a beach city. Clean with quiet service and good breakfast. no
Big rooms. Not expensive lunch. Friendly staff. But there wasn't any information in English, only Duch and German.
Easy to find, friendly personel, big rooms.
View, hotel service
the location is fantastic. ask the rooms facing the see. the ferryboat to texel is just opposite the hotel.
Exciting beach location, on the sea, room with uninterrupted sea view. Staff tried to be helpful about visiting nearby islands. Although staff tried to be helpful about visiting nearby islands they were not knowledgeable - need to be better equipped and briefed. Visiting nearby islands is a main reason why guests come.
Nice spacious rooms with a fantastic view. No luxuries (e.g. hair dryer) but all basics are provided and the rooms were clean. Good restaurant with good service and again a fantastic view. Perfect as a basis from which to explore Texel. The hotel reception area could do with a makeover.
Nice rooms, clean, great restaurant next to the hotel no hairdryer available