Cons (-) The carpet had a lots of fleas, bad cleaning on the floor.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Extended Stay America Select Suites - Chicago - O'Hare
- Fitness center
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Reviews of Extended Stay America Select Suites - Chicago - O'Hare
5.9
Fair
1033 verified ratings
Wonderful
219
Very good
114
Good
181
Okay
88
Fair
152
Mediocre
84
Poor
197
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location near major attractions, which was a highlight for many. However, the majority of reviews expressed strong dissatisfaction with the cleanliness of the rooms and common areas, citing issues such as unpleasant odors, dirty floors, stained carpets, and lack of housekeeping. Many guests were also disappointed with the lack of amenities, including missing kitchen utensils, no breakfast, and insufficient toiletries. Service was often described as unhelpful or lacking, with complaints about slow check-in, poor communication, and unresolved issues. Several guests felt that the hotel did not offer good value for the price paid, given the overall condition and experience.AI-Generated from customer reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered at Extended Stay America - Chicago - O'Hare?
Extended Stay America - Chicago - O'Hare offers amenities such as a fitness center, free Wi-Fi, a sauna, laundry facilities, and a safe. The apartments are air conditioned and include a refrigerator, a coffee maker, and an in-room dining area.
What are the nearby attractions to Extended Stay America - Chicago - O'Hare?
Nearby attractions to Extended Stay America - Chicago - O'Hare include Rivers Casino (1.7 mi), Des Plaines History Center (2.1 mi), Des Plaines Public Library (2.2 mi), McDonald's #1 Store Museum (2.5 mi), and St. Zachary Church (2.5 mi).
What are guests saying about the cleanliness of the rooms at Extended Stay America - Chicago - O'Hare?
Guests have mentioned that the rooms at Extended Stay America - Chicago - O'Hare are clean and comfortable. However, some guests have also reported issues with cleanliness, such as dirty bathrooms and rooms.
What can guests expect in terms of customer service at Extended Stay America - Chicago - O'Hare?
Guests can expect friendly and professional staff at Extended Stay America - Chicago - O'Hare. However, some guests have reported encountering rude staff members.
When is the best time to visit Extended Stay America - Chicago - O'Hare?
The low season at Extended Stay America - Chicago - O'Hare is in January, while the high season is in May. Visitors can plan their stay accordingly based on these seasonal trends.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Kitchenette
Guests appreciated the convenience of having a kitchenette, making it perfect for longer stays and allowing for meal preparation.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel did not provide all necessary toiletries, so it might be helpful to bring your own to ensure a comfortable stay.
Be Mindful of Noise from the AC
Some guests found the air conditioning units to be noisy, so light sleepers may want to take this into consideration.
Check for Cleanliness Upon Arrival
A few guests encountered cleanliness issues, particularly with the bathroom, so it's advisable to inspect the room upon arrival and report any issues promptly.
Take Advantage of the Fitness Center
The hotel offers a fitness center, which is a great option for guests wanting to keep up with their exercise routines during their stay.
Be Prepared for Limited Breakfast Options
Some guests were disappointed with the breakfast options, so it's advisable to be prepared for a limited selection.
Request Kitchenware in Advance
If you plan to use the kitchenette, consider requesting pots, pans, and dinnerware in advance, as some guests found it challenging to obtain these items.
Consider Bringing Earplugs
The heating/AC unit was reported to be noisy, so bringing earplugs may help ensure a good night's sleep.
Be Aware of Limited Front Desk Hours
The front desk is closed from 11 pm to 7 am, so guests should be aware that assistance may not be available during these hours.
Check for Nearby Dining Options
The hotel is close to a variety of dining options, providing guests with convenient choices for meals outside the hotel.
Location
1201 East Touhy Avenue, Des Plaines, IL 60018
What's nearby
- Rivers Casino1.7 mi
- Des Plaines History Center2.1 mi
- Des Plaines Public Library2.2 mi
- St. Zachary Church2.5 mi
- McDonald's #1 Store Museum2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Chicago - O'Hare
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | July | $139 | $151 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 16% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Extended Stay America Select Suites - Chicago - O'Hare
Which month has the cheapest rates at Extended Stay America Select Suites - Chicago - O'Hare?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Extended Stay America Select Suites - Chicago - O'Hare is January, with an average nightly rate of $79. The most expensive month is September at $123 per night.
What is the cheapest day to book Extended Stay America Select Suites - Chicago - O'Hare?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Extended Stay America Select Suites - Chicago - O'Hare is Tuesday, with an average nightly rate of $106. The most expensive day is Saturday at $157 per night.
How far in advance should you book Extended Stay America Select Suites - Chicago - O'Hare?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Extended Stay America Select Suites - Chicago - O'Hare, book around 8 weeks in advance. This could save you approximately 31% compared to booking last minute.
KAYAK's top tips for your stay at Extended Stay America Select Suites - Chicago - O'Hare
FAQs when booking at Extended Stay America Select Suites - Chicago - O'Hare
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See most recommended stays in Des PlainesGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.8 mi | Chicago O'Hare Intl | 2.1 mi |