Overview

Extended Stay America - Chicago - O'Hare

1201 East Touhy Avenue, Des Plaines, IL 60018, United States
+1 847 294 9693

$78+

Overall guest ratings

6.6/10 Good
Based on 524 reviews

Review highlights

  • 9.5
  • 4.4
  • 4.4
  • 4.3

Good to know

  • Good access to airport

Nearby

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    About

    Located just 4.9 mi (7.9 km) from the airport, Extended Stay America - Chicago - O'Hare offers a free shuttle at scheduled times. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free airport shuttle
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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 524 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought parking was inexpensive."
    • 6.6 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.8 "58% thought the shuttle service was ok."
      6.7 "Only 67% thought the service was professional."
      6.0 "Housekeeping was ok, according to 60%."
    • 4.4 "Breakfast is below average."
    • 4.4 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."

    Overall Rating

    7.0 Good
    Based on 188 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Good value."
    • 6.7 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.0 "60% thought the shuttle service was ok."
    • 4.5 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
    • 4.3 "Disappointing food."
    • 3.1 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
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    Overall Rating

    5.5 Okay
    Based on 115 reviews
    • 9.4 "Terrific location."
    • 6.8 "Service is ok."
    • 4.6 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."

    Overall Rating

    6.4 Good
    Based on 120 reviews
    • 9.6 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "Excellent value."
    • 6.6 "Service is ok."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
    • 4.4 "Breakfast is below average."
    • 3.3 "Not very clean."
      3.6 "64% said rooms were dirty."

    Overall Rating

    7.4 Good
    Based on 99 reviews
    • 9.5 "Terrific location."
    • 6.3 "Service is ok."
      5.6 "56% thought the shuttle service was ok."
    • 5.0 "Average comfort."
    • 4.7 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
    • 3.9 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
    Good to know
    "Good access to airport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    staff was rude
    great location
    smoking room
    airport shuttle
    kitchen in room
    room was nice
    previous person
    close to the airport
    airport and has free shuttle
    location to airport
    food odors
    blue line
    shuttle only runs
    granola bars
    pots or pans
    attendant was not friendly

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