Extended Stay America - Chicago - O'Hare, Des Plaines Hotels from $78

Guest reviews

Based on 504 reviews

Location

9.4 "Terrific location."

10.0 "Good access to the airport, said 100%."

9.6 "96% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Great parking, according to 100%."

7.5 "Easily accessible by car, said 75%."

10.0 "100% thought parking was inexpensive."
Amenities

8.2 "Amenities are good."

7.7 "77% thought the building was wonderful."
Service

7.0 "Good service."

6.7 "67% said the reception staff was ok."

6.4 "64% thought the shuttle service was ok."

6.5 "Only 65% thought the service was professional."

6.3 "Housekeeping was ok, according to 63%."
WiFi

5.0 "Internet is average."
Breakfast

4.5 "Breakfast is below average."
Comfort

4.3 "Not very comfortable."

3.1 "69% didn't like the uncomfortable beds."

1.3 "Air conditioning was criticized by 87%."
Room

4.2 "Rooms are not good."

3.1 "69% said rooms were dirty."

2.1 "79% complained about the bathroom."

3.1 "69% didn't like the uncomfortable beds."

1.1 "89% thought they were poorly maintained."

1.3 "87% said the bathroom was dirty."

0.5 "95% found problems with the furniture."

1.3 "Air conditioning was criticized by 87%."

0.0 "100% had problems with the shower."

1.1 "For 89%, the rooms looked old."
Cleanliness

3.1 "Generally quite dirty."

3.1 "69% said rooms were dirty."

1.3 "87% said the bathroom was dirty."

2.3 "77% thought it was rather dirty."

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Based on 176 reviews

Location

9.4 "Terrific location."

10.0 "Good access to the airport, said 100%."
Value for money

8.7 "Good value."
Service

7.0 "Good service."

7.6 "76% found the staff to be very friendly."
Food

4.7 "Disappointing food."
Breakfast

4.4 "Breakfast is below average."
Room

4.3 "Rooms are not good."

3.2 "68% didn't like the uncomfortable beds."

3.3 "67% said rooms were dirty."

2.2 "78% complained about the bathroom."
Comfort

4.2 "Not very comfortable."

3.2 "68% didn't like the uncomfortable beds."
Cleanliness

3.3 "Not very clean."

3.3 "67% said rooms were dirty."

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Based on 115 reviews

Location

9.3 "Terrific location."
Service

7.0 "Good service."

7.8 "78% found the staff to be very friendly."
Breakfast

4.7 "Breakfast is below average."
Comfort

3.9 "Not very comfortable."

2.9 "71% didn't like the uncomfortable beds."
Room

3.7 "Rooms are not good."

3.0 "70% said rooms were dirty."

1.8 "82% complained about the bathroom."

2.9 "71% didn't like the uncomfortable beds."

0.9 "91% thought they were poorly maintained."

1.1 "89% said the bathroom was dirty."
Cleanliness

2.9 "Generally quite dirty."

3.0 "70% said rooms were dirty."

1.1 "89% said the bathroom was dirty."

Based on 115 reviews

Location

9.4 "Terrific location."

10.0 "Good access to the airport, said 100%."
Value for money

9.1 "Excellent value."
Service

7.1 "Good service."

7.2 "72% found the staff to be very friendly."
Breakfast

4.5 "Breakfast is below average."
Room

4.4 "Rooms are not good."

2.1 "79% complained about the bathroom."

3.4 "66% said rooms were dirty."

3.2 "68% didn't like the uncomfortable beds."
Comfort

4.2 "Not very comfortable."

3.2 "68% didn't like the uncomfortable beds."
Cleanliness

3.4 "Not very clean."

3.4 "66% said rooms were dirty."

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Based on 95 reviews

Location

9.3 "Terrific location."
Service

6.7 "Service is ok."

6.1 "61% thought the shuttle service was ok."
Comfort

4.6 "Not very comfortable."

3.5 "65% didn't like the uncomfortable beds."
Room

4.5 "Rooms are not good."

3.6 "64% said rooms were dirty."

3.5 "65% didn't like the uncomfortable beds."

1.5 "85% thought they were poorly maintained."
Breakfast

4.0 "Breakfast is below average."
Cleanliness

3.6 "Not very clean."

3.6 "64% said rooms were dirty."