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Location Upon arrival, staff had no idea that online checkin was available. I had already checked in- but they had no idea. It was 3:30 and my room was not ready. The man at the country explained (in too much detail) that several employees had quit and that he was the IT guy. He was very unprofessional, even asking me if my King Suite was "necessary". They said my room would be ready soon as it was being cleaned- I had to ask for the key! Once in I found that the sleeper sofa for my son was completely broken. I asked to change rooms and was able to do so. The new room was better, but the stopper for the bath was broken. The pool was ok but in desperate need of updating. The jacuzzi was no warmer than room temperature. We have stayed at these hotels before and have been completely satisfied. Not happy at all with this location!
Location Both treadmills were broken.
Good breakfast, Clean, good maid service. One of the two beds was two close to the wall. Had to crawl into bed on left side.
Staff was friendly; breakfast was good Mattresses are getting up in age and we're not all that comfortable.
I liked the price per night, and the breakfast was good. The service was terrible and it wasn't very clean. The shower curtain had stains or something on it, and I asked for them to replace it. They didn't do it, so I had to call down to the service desk and replace it myself. Also, whoever "cleaned" our room left cleaning supplies in the room. The phone had a thick covering of dust on it.
There was mold in the fridge, the whole floor smelled musty. The front desk told us they could not give us a different room and they would pay for our stay but now it looks like I will have to call and argue to get the room money back from them!
Staff was friendly and helpful Exercise area only had one piece of equipment that worked.
Great service at front desk,better than some concierges, room clean and comfortable, location perfect for business door lock sticks
Everything was great. Room was clean and everything worked properly.
Inexpensive & close to where I needed to be. Very "bare bones" hotel (no shampoo and not a very comfortable room, other than the bed).
Only ther cost. The spiders came out when the lights were off. I killed at least 10 spiders. The freeway traffic kept me up all night. Too close to the freeway.
I usually stay in Gettysburg, but decided to stay a few minutes north in Carlisle to avoid the high Gettysburg prices during tourism season. It was definitely worth the 30 minute drive! The value was far better than anything I could get in Gettysburg at that price (but then again, I couldn't find anything in Gettysburg this affordable)! The place was clean, the staff was friendly, and best of all, the beds and pillows were very comfortable. I have a bad back and slept better than at home. Breakfast was simple, but filling. My family made waffles in the provided waffle iron in the breakfast room.
Breakfast was great- rooms were clean and comfortable nothing
Stayed here one night for a job interview. Room was mostly clean, if a bit old. I really enjoyed the netflix included on the tv. Performed a sweep for bugs. One stinkbug and a dead spider in the bathroom, but nothing else. Refrigerator was so loud I had to unplug it. Not as loud as the highway noise, though.
This hotel offered a pool and game room for the kids! We found bed bugs in our room, no trash cans, no iron!
The staff was very courteous and helpful. The room was clean, however, the shower changed from freezing cold to scalding hot on it's own and it would not hold a steady temperature.
Staff was really friendly and helpful. Outdoor swimming pool for family. Rooms were suprisingly clean for reviews. Stand up shower in all rooms only. Not alot of space in room.
The floors were a bit dirty. But overall it was clean.
Close to interstate Walls thin, water too hot or too cold
Easy to find location, friendly staff, great value, good for a short stay. Small pool, better than no pool. Small room, smelled a little smokey. Not the cleanest. Very simplistic room and amenities. Easy to hear people in neighboring rooms.
The location and price The service. They have horrible customer service. Someone in my group had an expired ID. One of the rooms was under her name. Clearly then ID had her name, picture and credentials. The room was paid in advance and they had a credit card on file for the company we work for so it wasn't a monetary issue. They made us call our administrator at 11pm, had her wake up after work hours, look thru her emails, call hotel.com and change the reservation to someone else in the party who's ID wasn't expired. We had to wait for hours for this to get resolved after being tired, dirty and on the road all day!! We will never stay there again!!
the room was exactly what we expected for a super budget-friendly price. It was clean, layed out well for the space, had updated laminated wood floors and comfy beds. The staff was EXCEPTIONAL! Super helpful and friendly. They made an older "tired" exterior motel into a great place! Our one and only problem was the regulation of the water in the shower. There was barely a feather-breath between really hot and really cold. But once you found the "sweet spot", it worked well.
It was newly refurbished with new laminate flooring, so no stinky motel carpet. Very clean. Nice front desk staff. Located in a quiet area. Has laundry unit on site. Really felt it was a great value for something so cheap. Ay least in our unit, there was no tub, only a shower stall. I was kind of looking forward to a nice soak after all that driving. So I just took a warm shower instead. Certainly not a dealbreaker.
Great view of the river as described on the website. Good sized clean and basic rooms with good value for money. Ideal if you have business in the area and want a clean room at a decent price without paying for the frills that you don't need anyway. No really good choice of close restaurants.
The rooms are clean and the location is close to where I need to be when I am in Harrisburgh. The breakfast was very limited but the coffee was hot.
AC was so loud at times, it woke us up. Desk suggested we not run the AC as a solution. Bathroom floor was sticky and towels were worn. Only three pillows, and all were flat. Decor was unusual. Staff had trouble finding our reservation.
Location and price and free breakfast No ice machine. No vending machines. The toilet flapper stuck with each flush. You had to lift the tank lid and push the flapper down. Jiggling the handle didn't work.
This was a decent hotel especially for the price. There were no glitches with reservations which was great. It was clean and worked for what we wanted. We'll be back.
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Called to make sure we were arriving. Did not chare for 3rd oerson in room, probbly felt bad about smokesmell in room. Room stunk!. Manager even said so. Shower did not work properly. Bathroom dirty, wash basin dirty and cracked. Door facing cheaply fixed where someone must have kicked in door. cost too much per night for wat received. Bed had burn hole in covers
great location shower was really slow....I mean real slow
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Price for that night when you need a clean cheap place to crash Breakfast selection. No offering for gluten free living. A piece of fruit or yoghurt would have done.
Nothing Zero customer service. Staff was rude, and disrespectful. All I got was a bad attitude. Rooms were dirty, smelly, and old.
The price. The door to the room had a 1 inch gap at the top of the door. Had to plug it with a towel so no one could look into the room. Had a coffee pot in the room, with coffee packets, but no caraffe in the coffee maker. Just kinda, overall rundown. We literally felt like we needed to examine the bed for bed bugs. However, after having completed our experience, it all worked out and I'm glad we saved $50 over what we expect from a basic motel experience. This is definitely a place where the only benefit is the economy.
Staff was super friendly and helpful Room was smelly, air conditioner froze overnight, toilet clogged with 1st use, tiny bathroom
Cheap The exterior looked like a cheap motel. Upon entering the room we were greeted by a musty/smoky smell that triggered my asthma even though the room was supposed to be nonsmoking. The walls were plain white and stained unlike the pictures. The bathroom floor had various stains that I will not speculate on. All in all, not a bad place if you have 50 dollars, no standards of cleanliness, and feel that mold is just another of god's creatures and shouldn't be harmed.
The free breakfast was in a crudy room and was basically some toast and cereal
Was very pleased with our stay. cheap rates,very clean room,nearby amenities,1/2 hr away from hershey park(which was perfect for the Beyonce concert),front desk women were extremely nice. great to have a good sized refridgerator & good air conditioning. & continental breakfast, overall i would recommend this value inn to anyone. great place to rest your head! only thing that was disappointing but bearable was the bathroom area with tub & toilet was extremely small. the sink & mirror with vanity are outside that area so was easy to deal with.
All provided facilities were good, functioning condition. Atmosphere wise, I was not feeling safe because of the open nature of the place, especially since I was with my wife and little kids.
Refrigerator in the room was a nice addition. For the price, I expected the room to be no frills, but the room was dirty. Crumbs all over the floor. There were only two towels provided, but I wouldn't use them or the blankets/sheets. I'm glad we always travel with our own blankets.
the are remodeling if I knew I would not have staid there
Front desk person was nice, and room cleaning lady was helpful. Where to start, long story short, this hotel needs lot of updates and owner needs to run it as hotel not how it is now. Dirty towels, comforters, and Bedsheets needs to be replaced with new and overall cleaning and maintenance should be done.
cheap run down and dirty
NOTHING WHAT WE FOUND: SMOKING EVIDENCE; heavy smoke smell. A/C did not work. No refrigerator (placed one in after check out), no microwave. Breakfast was NOT provided. At checkout when light came in room, saw live and dead fleas in bed clothes. FILTHY.
It was cheap. Rooms smelled like a thousand packs of cigarettes (even non-smoking rooms), very uncomfortable location, and a lot shady, suspect characters lurking around the rooms. It was also ratchet.
Good location and great price. No wifi except in lobby was disappointing, needed for business. Overpowering smell of cleaning solution.
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the location didnt like any thing about it. no breakfast, had to get room close to office to get internet. so much wrong that i cant write it all down
i liked the price. there was a musky smell when u first entered room. the towels were brown looked dirty. the bed just had a comforter and a sheet on mattress
Very little Bath was dirty. No paper in bathroom. No ice.
Nothing Everything. It was disgusting. The bedding was awful. Shower curtain was moldy. Dirt and dust everywhere.