Reviews for Dollar in McAllen
- All reviews 100%
Feb 8 2017
Pros: The representative was very friendly and accommodating. The customer service was great!
Oct 17 2016
Okay but price changed
Pros: The car was good and I did not have any problems.
Cons: When I reserved the car I took a great offer. The offer specified that I would receive a "compact car o better" for that price. When reserving it, I specified that I would arrive at 10am to pickup the car. For several reasons I arrived one hour late. When picking up the car, the clerk inform me, that since I arrived one hour late, they could not give me a compact car anymore and that they only have available a medium car and that I had to pay extra for it. "Notice that the offer specified compact car or better", for the same price. Anyway I paid because I was already late for my trip, but I am not sure if the offer should had been cancelled because I arrived late...
Oct 13 2016
Cons: Car was dirty and smelled of alcohol tried to get them to help and they would not vehicle was also damaged
Sep 18 2016
Pros: Car was ok but a bit old and damaged on the outside. Rental was pretty good value.
Cons: Dollar staff were not very friendly.