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Dollar customer reviews

6.0
Okay8,990 verified ratings
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A
4.0 Mediocre
came 1h aerlier and they counter guy tried to scam us into getting upgrade for extra money then he would give us car. otherwise wait exactly 1h. our car was already on the parking not in busy season. every other place really never was so cheap to not give a car 1h earlier - we are not paying by hours we paying for full days. absolutely terrible attitute
O
8.0 Very good
Decent car, counter in the airport. Clerk was a little pushy on pre-pay fuel and CDW but we walked away without any extras.
A
6.0 Okay
I was very disappointed with the customer service I received at this car rental location. The desk attendant was rude and unprofessional from the moment we arrived. When handing over the rental keys, he practically threw them onto the counter rather than providing them courteously. Throughout the transaction, the employee repeatedly made groaning and irritated noises, making us feel like we were inconveniencing him. He also applied excessive pressure to purchase the additional insurance coverage. Even after we clearly declined, they continued with comments such as, “This is your last chance to get it,” “Are you really not going to get it?” and “Did you even read over it?” The most inappropriate comment was, “Don’t come back crying if something happens to the car. It’s going to cost you even more.” This felt more like a scare tactic than customer service. I understand employees are required to offer optional products, but there is a difference between informing customers and pressuring them. The entire interaction left us feeling uncomfortable and unwelcome. I hope management addresses these issues and provides additional customer service training. When we finally picked up the car it was so dirty from the outside. Bugs everywhere. We couldn’t even see clearly out the windows. The mirrors were dirty as well. We could have gone and said something but we did not want to deal with the desk attendant again and there was no one at the car lot to be seen so we could have mentioned something. We drove out of there and took the car to the car wash
P
4.0 Mediocre
I booked a VW Polo, I was handed the keys to a Fiat Panda. Chap behind desk advised ‘they’re in the same class from our point of view’. Really?! That’s a bit of a stretch….in the wrong direction.
K
10.0 Wonderful
Everything from the pick up and drop off was flawless, the vehichle it self was new and so comfortable. I'm extremely pleased with the experience
A
4.0 Mediocre
Quick and easy to rent. No one did a walk around inspection of the car. It was parked in a garage with poor lighting, so you couldn't see any scratches or minor damage. When dropping off the car. No one checked for damage.
W
2.0 Poor
Despite saying no to every optional package the agent tried to imply was necessary, they snuck in a $110 loss damage waiver on my 2.5 day trip. Poor form and bad business.
A
10.0 Wonderful
The lady that helped us was very nice and professional and very helpful.
A
10.0 Wonderful
Customer Service was real good got in and out very quickly
P
2.0 Poor
When I landed the rental counter was already closed, and their neighboring counter, Hertz, who owns them, would not help. There was a sign just to come back in the morning. I took an Uber to my hotel, then came back in the morning to pick up the car. However, the counter agent was incredibly rude and said that everyone will have to wait since no cars were available. I called the national customer service number, and after waiting on hold to talk with someone, I was told that only the local counter agent could help me, and that there was nothing the representative on the phone could do. After waiting for over an hour, she realized she could borrow a car from Hertz, which I then received. I would avoid Dollar and choose a different company in the future.

Dollar car rental prices in the United States

These are the best prices for Jun 21 - 28.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$20/day
Nissan Versa Note car
Nissan Versa Note
or similar Small
4
2
4-5
$20/day
Toyota Corolla car
Toyota Corolla
or similar Medium
5
3
2/4
$22/day
Chevrolet Cruze car
Chevrolet Cruze
or similar Medium
5
3
4-5
$25/day
Toyota Camry car
Toyota Camry
or similar Large
5
2
2/4
$24/day
Nissan Quest car
Nissan Quest
or similar Van
5
5
4-5
$40/day
Nissan Pathfinder car
Nissan Pathfinder
or similar SUV
5
2
4-5
$37/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$46/day
Ford Transit car
Ford Transit
or similar Van
5
3
4-5
$52/day
Chrysler 300 car
Chrysler 300
or similar Luxury
5
5
4-5
$44/day
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$78/day
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
3
2/4
$32/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$75/day
Chevrolet Trax car
Chevrolet Trax
or similar SUV
4
2
4-5
$26/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$26/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$32/day
Toyota RAV4 car
Toyota RAV4
or similar SUV
5
3
4-5
$32/day
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$34/day
Land Rover Discovery car
Land Rover Discovery
or similar SUV
5
5
4-5
$81/day

Where can I find Dollar car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 866 434 2226

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 866 434 2226

Address

4270 Aloma Avenue, Ste 174

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 205 0297

Address

139 South Orange Avenue

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 362 6086

Address

651 John Young Parkway

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

3575 Vineland Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

9900 S Orange Blossom Trl

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 16:00

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 251 4640

Address

9201 Airport Blvd

Hours

Address

5555 Hazeltine National Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226

Address

10100 International Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Francisco
Large
$82/day
$29/day

Top tips for renting a car from Dollar

  • 25% of our users found rental cars from Dollar for $66 or less
  • Book your rental car from Dollar at least 12 weeks before your trip in order to get a below-average price.
  • Small rental cars from Dollar are around 12% cheaper than other car types, on average.

FAQs about renting a car from Dollar

  • How much does it cost to rent a car from Dollar?

    On average a rental car from Dollar costs $93 per day.

  • What is the most popular rental car from Dollar?

  • How many car rental locations does Dollar have?

    Dollar has 2,947 rental locations worldwide. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Which countries does Dollar have rental car locations in?

    Albania, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mauritius, Mexico, Montenegro, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Tunisia, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam and Western Sahara

  • How much does it cost to rent a car from Dollar for a week?

    On average a rental car from Dollar costs $653 per week ($93 per day).

  • How much does it cost to rent a car from Dollar long term for a month?

    On average a rental car from Dollar costs $2,799 per month ($93 per day).