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Dollar customer reviews

6.0
OkayBased on 10,000 verified guest reviews
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Cons -
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A
2.0 Poor
I needed a 7 passenger vehicle and ordered it the day of for pickup. The vehicle I ordered online was unavailable. So much so, the agents at the counter informed me that I was the 2nd person to request a vehicle that wasn't even in the fleet. It was a very uncomfortable and frustrating experience.
J
2.0 Poor
Both of the cars needed service and had to be exchanged. There are also billing issues that need to be resolved.
A
10.0 Wonderful
My original reservation was at RIC. The female Ms. Black wasn’t welcoming nor friendly. Ms. Black which was her first name first asked for confirmation number, license, and credit card. When I asked her to be sure I was told that’s what I wanted her to ask me! She then started, drivers license, and credit card. I pulled out the card I used to made the reservation with also handed my license. I was then informed that Dollar doesn’t rent vehicles to in state customers using a debit card (attach to bank). I politely took my things my husband wheeled me back to our car. Sad, and confused based on verbiage I read on Dollars website. Decided to take a chance to visit another location. This location was on broad street in Henrico, Va. The store was closing the manager Marie came out to see if she could help us. Since store was literally closing she asked which car would I need? I pointed to the closest car considering I’m sad because our trip is not going as planned. Maria may have seen the sadness in my eyes. She then said don’t worry I’ll have the vehicle ready as soon as they opened. She also took down my reservation number so she could make sure things went smoothly in the morning. We returned bright, and early Saturday morning, to Maria’s word everything was ready! Due to myself using my bank debit card the system required a credit check. Just a suggestion, not everyone likes to use credit cards. I am a firm believer if I don’t have it to spend I don’t buy. Especially with working for a large financial institution for the last twenty one years. This is also the company who works with organizations such as Hertz, Dollar to provide corporate discount services. Possibly if being required to leave a $500.00 deposit when using bank debit card, the option for credit check should be second suggestion or if person may be a liability. Overall Maria helped turn this negative, humiliating experience around! I am truly grateful for the level of service, and professionalism that she provided. Appreciated she was the one to take accountability for the actions even though she didn’t cause this. Her ability to resolve the situation was truly appreciated. Because of Maria showing me that I mattered, she who represents Dollar showed she truly wanted my business. Kudos once again to Maria! I pray she’s considered fior any increases available to show appreciation for all she does as an employee of Dollar. Warm Regards,
A
2.0 Poor
Very disappointed with the car rental I have made reservations twice and they never have the car I reserved there is always a poor excuse as to why
E
8.0 Very good
It was great - once we figured out that Dollar is managed via Hertz at this airport. That info would have been useful in the confirmation email. But I asked a few nice people and we all figured it out. After that - pickup and drop off were simple and we had a great time.
A
10.0 Wonderful
I got a brand new car, clean and a hybrid car. That was a nice experience.
F
10.0 Wonderful
Quick and fast service, both in picking up and in return. One thing I did not like is when I asked if I can return the car in the train station they said there is fifty Euro charge. In the past there was no problem to return the car in a different place within the same city.
R
10.0 Wonderful
In and out and friendly staff. Good selection of vehicles.
A
10.0 Wonderful
Kenyata at the Atlanta airport was helpful even though it was late and busy!
S
10.0 Wonderful
Can think of anything . All went very smoothly

How other car rental agencies scored

Dollar car rental prices in the United States

Discover the best prices and deals for your travel.
Hyundai Accent car
Hyundai Accent
or similar Small
2
2
4-5
$23/day
View Deal
Nissan Versa Note car
Nissan Versa Note
or similar Small
4
2
4-5
$23/day
View Deal
Hyundai Accent car
Hyundai Accent
or similar Small
2
2
4-5
$23/day
View Deal
Nissan Versa Note car
Nissan Versa Note
or similar Small
4
2
4-5
$23/day
View Deal
* These are the best rates found by KAYAK users in the past 48 hours and may change

Where can I find Dollar car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 866 434 2226

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 866 434 2226

Address

4270 Aloma Avenue, Ste 174

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 205 0297

Address

139 South Orange Avenue

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

9900 S Orange Blossom Trl

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 16:00

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 251 4640

Address

5555 Hazeltine National Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226

Address

10100 International Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Boston
Standard
$89/day
$27/day

Top tips for renting a car from Dollar

  • 25% of our users found rental cars from Dollar for $74 or less
  • Book your rental car from Dollar at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Dollar are around 37% cheaper than other car types, on average.

FAQs about renting a car from Dollar

  • How much does it cost to rent a car from Dollar?

    On average a rental car from Dollar costs $54 per day.

  • What is the most popular rental car from Dollar?

    Luxury (Cadillac CT6 or similar) is the most frequently booked rental car type from Dollar.

  • How many car rental locations does Dollar have?

    Dollar has 2,688 rental locations worldwide. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Which countries does Dollar have rental car locations in?

    Albania, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Tunisia, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam and Western Sahara

  • How much does it cost to rent a car from Dollar for a week?

    On average a rental car from Dollar costs $379 per week ($54 per day).

  • How much does it cost to rent a car from Dollar long term for a month?

    On average a rental car from Dollar costs $1,624 per month ($54 per day).

Everything you need to know for your Dollar car rental

Search for cheap rental cars from Dollar with KAYAK and rent a car that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal from Dollar.

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