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the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The proximity to all sydney has to offer. The staff were very helpful.
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
good service and very friendly staff no
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
Quite close to the airport Small room the fire alarm ringed at 5am
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
close to airport and very quite actually
Location is good, breakfast is good, but some items wasn't available at 8.30 already Bathroom is very ordinary, dosn't reflect the price which you pay for it.
the location, the atmosphere, the nice beds morning staff was a bit lazy
The location was very good and breakfats excellent with attentive staff. I t was good to have an outside area The room (36) was too small
I really enjoyed the breakfast and breakfast room and the time to linger, the history of the place, the location and proximity to shops restaurants and the bus to the coast (Bondi), The key front dooer was appreciated and the homely feeling Room was very small, a table for the kettle would have been good rather than the floor (proximity to plug an issue) gap under door meant I was woken both days, no blind on window also meant woke with light. quilt was old and needed replacement but bed was very comfortable and nicely made. A little table in the ensuite for toiletry bag would be good rather than the floor. Only one coat hanger made it difficult to hang things.
Fantastic! A++ service, staff and facilities. Charming room, very cosy but fine for the two of us. Great character, highly recommended
service was the best i have ever had, the staff where very friendly and helped us with everything we wanted. no hot water in the bathroom sink
city trip sightseeing and shopping The bathroom window was not closed properly.
Staff communication was good. Great breakfast. N/A
the staff were exceptional, breakfast very good, rooms cosy and comfortable. The location is excellent. n/a
I have significant dietary needs and the hotel staff looked after me very well. The room was nice - air conditioner was fantastic!! The location was great. It was a really positive stay and I would return Lugging a suitcase up stairs!!
The fact it was close to the city. The staff were great and the breakfast was great too.
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The proximity to transport was great.
Good location near central station and transport facilities, shops and bars.
The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed. I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
New room was great Price for new year stay, on going renovation
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
The lovely big bed and the movies Sauna was not accessible
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
Proximity from NSWU none
Ambience and location
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
cost and location parking
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Quiet, relaxing, easy to deal with, comfortable
It was our honeymoon and it was close to our reception and it was in a classic style.
The view was outstanding. The noise from the street was appalling and we hardly slept all night . We found that the advertisement as serviced apartment was misleading; it was nothing like an apartment. I note that renovations are proceeding ; which will improve the appearance. It looked tired and old.
Location in Potts Point close to the weekend market Its not really an apartment. Kitchen facilties rudimentary at best. Hotel room with a microwave would be a better discripition
Very good client service from all staff on the desk, the cleaning staff and everyone involved with the hotel.
The staff as usual were outstanding
The location was good and the views were superb. When booking a serviced apartment, I did expect a bit more than a normal hotel room. The only extra this 'apartment' had was a 3 foot long counter which they had the cheek to call a kitchen. There were a few kitchen appliances provided but space was so limited that we could only get one of them on the miniscule counter at a time! There was not even a proper armchair for my wife and myself.
Great location and being able to park the car no
We found the apartment clean, well appointed and comfortable, and as advertised. The on site parking was a plus for us. The staff were extremely pleasant and helpful. No complaints except cost - but think we struck an expensive weekend.
We had a good time while staying at the hotel, it was close to the things we wished to see, very helpful staff pointed us in the right direction. A little dated in some areas.
the location was great, close to everywhere, staff attentive, would recommend and stay there again myself no proper smoking area
staff was excellent
Great walk into city
Enjoyed the helpful front counter assistance - room was very comfortable - we would have liked to stay longer.
Great simplistic decor, very convenient location, efficient staff, great shower and laundry facililties, the blackout curtains for a good nights rest, easy transport I would have liked a coat rack by the door to hang our warm jackets on. greater variety of tv channels
Spacious rooms with good facilities, centrally located. Needed a bath tub in the room for relaxing after a busy day exploring the city.
there is major issues concerning the swipe cards, which barely even work, when first given, and later on during the night fail to work at all - which results in having to sleep outside in the hall way for an hour, waiting for the property manager to call our numerous calls back - and for the number on the swipe cards to call us back. If your company cannot produce satisfactory cards - then change the system!
the cards were difficult to use in the lifts...took a lot of tries before they worked
Location for our purpose was good close to city centre Requirement for a bond - the property already has a credit card on file - this practice is not usual and certainly not experienced by us anywhere else in the World
Location....dixon street as there was a problem at world square re fire sprinklers I stayed at dixon st and the noise the first night was so loud until about 130am from other guests
Room was lovely, clean and very comfortable. Staff were very friendly and accommodating N/A
Quest World Square was close to central Sydney, rooms were spacious and modern and very reasonable priced.
the location was perfect, easy to get to anywhere in the city, it was clean and staff was great, and great to relax in and great due to the facilities ie: kitchen and washing machine etcc - fresh towels every day too nothing to add
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
The vicinity to the airport, 24 hour service, friendly staff N/A
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
Staff were helpful & assisted in everyway possible.
Great location walking distance from train station
Location next to corporate office
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.